Exploring the Influential Factors of Consumers’ Willingness Toward Using COVID-19 Related Chatbots: An Empirical Study (Preprint)

2021 ◽  
Author(s):  
Manal Almalki

BACKGROUND Consumers’ willingness to use health chatbots can eventually determine if the adoption of health chatbots will succeed in delivering healthcare services for combating COVID-19. However, little research to date has empirically explored influential factors of consumer willingness toward using these novel technologies, and the effect of individual differences in predicting this willingness. OBJECTIVE This study aims to explore (a) the influential factors of consumers’ willingness to use health chatbots related to COVID-19, (b) the effect of individual differences in predicting willingness, and (c) the likelihood of using health chatbots in the near future as well as the challenges/barriers that could hinder peoples’ motivations. METHODS An online survey was conducted which comprised of two sections. Section one measured participants’ willingness by evaluating the following six factors: performance efficacy, intrinsic motivation, anthropomorphism, social influence, facilitating conditions, and emotions. Section two included questions on demographics, the likelihood of using health chatbots in the future, and concerns that could impede such motivation. RESULTS A total of 166 individuals provided complete responses. Although (n=67, 40%) were aware of health chatbots and only (n=40, 24%) had used them before, about (n=140, 84%) wanted to use health chatbots in the future. The strongest predictors of willingness to use health chatbots came from the intrinsic motivation factor whereas the next strongest predictors came from the performance efficacy factor. Nearly (n=66, 39.5%) of participants perceived health chatbots to have human-like features such as consciousness and free will, but no emotions. About (n=64, 38%) were uncertain about the ease of using health chatbots and nearly (n=73, 44%) subjects would change their decisions to accept or reject using these technologies based on the social influence of people they know. CONCLUSIONS This study contributes toward theoretically understanding factors influencing peoples’ willingness to use COVID-19-related health chatbots. The findings also show that the perception of chatbots’ benefits outweigh the challenges. Intervention developers and researchers need to employ theory-based and user-centred approaches to determine consumers’ values and interaction requirements to achieve the best utilisation of health chatbots for delivering healthcare services during pandemics.

2016 ◽  
Vol 40 (5) ◽  
pp. 538 ◽  
Author(s):  
Eleni Bacopanos ◽  
Susan Edgar

Objective Previous studies have highlighted the short career intentions and high attrition rates of physiotherapists from the profession. The aim of the present study was to examine the job satisfaction and attrition rates of early career physiotherapists graduating from one Western Australian university. Methods A self-administered online survey was conducted of 157 Notre Dame physiotherapy graduates (2006–2012), incorporating a job satisfaction rating scale. Results Results showed that lowered job satisfaction was related to working in the cardiorespiratory area of physiotherapy and working in multiple jobs since graduation. The majority of graduates did not predict a long-term career in physiotherapy, highlighting a lack of career progression and limited scope of practice as influential factors. Conclusions Job satisfaction in early career physiotherapists varies across different clinical areas of practice related to several factors, including challenge and flexibility. New roles in the profession, including extended scope roles, may impact on the future job satisfaction of physiotherapists. Further studies are needed to explore the effect of these roles on workforce trends, including attrition rates. What is known about the topic? Physiotherapists predict careers of 10 years or less on entry into the profession. No previous studies have explored the individual factors influencing job satisfaction in early career physiotherapists across different clinical settings. What does this paper add? This study highlights specific factors influencing the job satisfaction of early career physiotherapists, including clinical area of practice. Physiotherapists working in the cardiorespiratory area were less satisfied, as were physiotherapists undertaking multiple positions since graduation. What are the implications for practitioners? This study informs employers and workforce planners on the factors affecting job satisfaction in early career physiotherapists. In addition, knowledge of issues affecting job satisfaction in the early career stage may assist educational institutions in their preparation of graduates for the future health workforce.


2018 ◽  
Vol 17 (1) ◽  
pp. 18
Author(s):  
Cleoputri Yusainy ◽  
Ilhamuddin Ilhamuddin ◽  
Amir Hasan Ramli ◽  
Bima Pusaka Semedi ◽  
Calvin Octavianus Anggono ◽  
...  

Death as an existential problem has given birth to two large spectra: fear of death or accepting it as an inevitable truth. This study aimed to examine the extent to which an individual's fear of death could be predicted by anticipation of the future (life orientation) and tendency of being here-and-now (trait mindfulness). Self-reported questionnaires of life orientation in optimism-pessimism continuum, trait mindfulness, and fear of death were presented through cloud-based online survey (N = 218 students, 73.585% females, average age 20.840 years, SD = 1.777). Hierarchical regressions analyses revealed that (i) optimistic orientation predicted a higher level of fear of death, (ii) trait mindfulness accounted for significant variance in fear of death after accounting for life orientation, and (iii) trait mindfulness did not moderate the link between life orientation and fear of death. The role of trait mindfulness was consistent in predicting lower levels of fear of death and dying of self as well as death of others, but not of dying of others. Additionally, women reported a higher level of fear of death, independent of life orientation and trait mindfulness. These individual differences should be taken into consideration when designing strategies to manage fear of death.


2021 ◽  
Author(s):  
Yi Yao ◽  
Zhichao Li ◽  
Yi He ◽  
Yalin Zhang ◽  
Zhaoxia Guo ◽  
...  

BACKGROUND Atrial fibrillation (AF) was a challenging cardiovascular disease worldwide. Wearable electrocardiograph devices (WEDs) had great potential to improve the detection rate of AF in primary care. However, the factors that influence general practitioners’ (GPs) acceptance of WEDs were not well understood. OBJECTIVE To identify factors that influenced the intention of GPs to utilize WEDs in their practice to screen patients for AF. METHODS The research hypotheses and questionnaire items were designed and developed based on the extended unified theory of acceptance and technology (UTAUT) framework. We used stratified random sampling and obtained the data through an online survey. We used structural equation modeling(SMR) to analyze the collected data . RESULTS A total of 1004 valid questionnaires from GPs across Sichuan province in China were collected. Three factors increased GPs' intention to utilize WEDs to screen patients for AF, including performance expectancy (β=0.121, P=0.004), social influence (β=0.356, P<0.001), and price perception (β=0.587, P<0.001). Perception risk (β=-0.059, P<0.001) decreased usage intention, while effort expectancy (β=-0.079, P=0.155) and facilitating conditions (β=-0.014, P=0.868) did not affect usage intention. Gender (β=-0.022, P=0.179), age (β=0.006, P=0.699), education level (β=-0.22, P=0.184) and training (β=0.007, P=0.69) were not significantly correlated with usage intention, and these four factors had no moderating effect on the path coefficients. CONCLUSIONS GPs’ intention to utilize WEDs is affected by performance expectancy, price perception, perception risk and social influence. Health information technology companies should improve the usability of WEDs and carry out studies to provide evidence for the security of such devices. They should also focus on social influence and provide the devices at a reasonable price. The findings of this study point to a new option for GPs to screen patients for AF. CLINICALTRIAL This study is registered at www.chictr.org.cn (Identifier: CHiCTR1900021246).


Crisis ◽  
2017 ◽  
Vol 38 (3) ◽  
pp. 202-206 ◽  
Author(s):  
Karl Andriessen ◽  
Dolores Angela Castelli Dransart ◽  
Julie Cerel ◽  
Myfanwy Maple

Abstract. Background: Suicide can have a lasting impact on the social life as well as the physical and mental health of the bereaved. Targeted research is needed to better understand the nature of suicide bereavement and the effectiveness of support. Aims: To take stock of ongoing studies, and to inquire about future research priorities regarding suicide bereavement and postvention. Method: In March 2015, an online survey was widely disseminated in the suicidology community. Results: The questionnaire was accessed 77 times, and 22 records were included in the analysis. The respondents provided valuable information regarding current research projects and recommendations for the future. Limitations: Bearing in mind the modest number of replies, all from respondents in Westernized countries, it is not known how representative the findings are. Conclusion: The survey generated three strategies for future postvention research: increase intercultural collaboration, increase theory-driven research, and build bonds between research and practice. Future surveys should include experiences with obtaining research grants and ethical approval for postvention studies.


2019 ◽  
Vol 58 (2) ◽  
pp. 433-458 ◽  
Author(s):  
Yu-Yin Wang ◽  
Yi-Shun Wang ◽  
Shi-En Jian

Business simulation games (BSGs) are educational tools that help students develop business management knowledge and skills. However, to date, relatively little research has investigated the factors that influence students’ BSG usage intention. Grounded on the extended unified theory of acceptance and use of technology, this study helped to fill this gap by exploring intention to use BSGs. Specifically, this study investigated the influence of performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, and price value on behavioral intention to use BSGs. Data collected from 141 useful respondents were tested against the research model using partial least square approach. The results of this study indicated that behavioral intention to use BSGs was influenced by facilitating conditions, hedonic motivation, and price value. Unexpectedly, performance expectancy, effort expectancy, and social influence were not predictive of students’ behavioral intention to use BSGs. These findings enhanced our understanding of students’ BSG usage behavior and provided several important theoretical and practical implications for the application of BSG in the context of business and management education.


SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402110021
Author(s):  
Makiko Kodama

This study aimed to clarify the role that career resilience plays in preventing inhibition of career development when individuals confront changes during their working life, such as changes in work tasks or health condition. Career resilience consists of five factors: ability to cope with problems, social skills, interest in novelty, optimism about the future, and willingness to help others. In all, 1,000 Japanese company employees completed an online survey. The results showed that optimism about the future and ability to cope with problems exhibited a negative correlation with NPC when confronting changes. The results of simple slope analysis suggested that social skills and ability to cope with problems decreased the negative influence that psychological symptoms caused by changes had on job satisfaction, which was one index of career development. This study underlines the necessity of developing the ability to cope with problems and social skills.


Author(s):  
Emily Brindal ◽  
Jillian C Ryan ◽  
Naomi Kakoschke ◽  
Sinead Golley ◽  
Ian T Zajac ◽  
...  

Abstract Background Due to the coronavirus disease 2019 (COVID-19) pandemic, social distancing practices were introduced to curb infection rates in many countries. The purpose of this study was to assess the effects of these restrictions on behaviours and well-being and whether individual differences predict changes in well-being. Methods Australian adults participated in a cross-sectional, online survey during May 2020. The survey captured demographic information; health behaviours; personality traits; life satisfaction and COVID-19-related attitudes, financial concerns, perceived risks and impacts. Results In total, 3745 (86.8% of 4313) participants completed all items. Participants were mostly female (85.7%) and 56.4 years (standard deviation [SD] = 12.6) on average. Over 95.0% of the sample indicated they had been social distancing or isolating. Health behaviours and well-being had generally worsened, with social connections being the most negatively affected. Life satisfaction was significantly lower since restrictions. For changes in life satisfaction, extroversion was a risk factor and openness to experience was a protective factor. Conclusions Overall, well-being was negatively impacted by the COVID-19 pandemic and associated social distancing particularly in this sample containing mainly older women. In future, it will be crucial to understand why and who may be differentially affected, to encourage behaviours that are protective of well-being.


2021 ◽  
Vol 7 ◽  
pp. 237796082110290
Author(s):  
Jing Xu ◽  
Kristen Hicks-Roof ◽  
Chloe E. Bailey ◽  
Hanadi Y. Hamadi

Introduction Delivery of healthcare services makes up a complex system and it requires providers to be competent and to be able to integrate each of the institute of medicine’s (IOM) 5 core competencies into practice. However, healthcare providers are challenged with the task to be able to understand and apply the IOM core competencies into practice. Objective The purpose of the study was to examine the factors that influence health professional’s likelihood of accomplishing the IOM core competencies. Methods A cross-sectional study design was used to administer a validated online survey to health providers. This survey was distributed to physicians, nursing professionals, specialists, and allied healthcare professionals. The final sample included 3,940 participants who completed the survey. Results The study findings show that younger health professionals more consistently practice daily competencies than their older counterparts, especially in the use of evidence-based practice, informatics, and working in interdisciplinary teams. Less experienced health professionals more consistently applied quality improvement methods but less consistently used evidence-based practice compared to their more experienced counterparts. Conclusion There is a need to understand how health professionals’ age and experience impact their engagement with IOM’s core competencies. This study highlights the need for educational resources on the competencies to be tailored to health providers’ age and experience.


2021 ◽  
pp. 088626052110219
Author(s):  
Samantha C. Holmes ◽  
Christopher D. Maxwell ◽  
Lauren B. Cattaneo ◽  
Barbara A. Bellucci ◽  
Tami P. Sullivan

Consistent with a therapeutic jurisprudence framework, court decisions and processes can have a therapeutic or antitherapeutic effect on intimate partner violence (IPV) victims. To maximize therapeutic effects, IPV scholars have advocated for survivor-defined practices that emphasize the importance of engaging with victims in a collaborative manner that promotes autonomy, choice, and control. However, limited research exists in the context of criminal protection orders (POs). The current study addressed this gap by assessing whether criminal PO match (whether victims received the level PO they requested [i.e., PO match] or not [i.e., PO mismatch]) and victims’ subjective experiences of the court process were associated with their willingness to use the system in the future to address IPV. In a sample of 187 women whose partners were arrested for IPV, experiencing the court processes as positive (β = .36, p = .001) and court-related fear (β = .41, p < .001) were positively associated with willingness to use the system in the future. Additionally, PO match moderated the association between subjective court experiences and willingness to use the system in the future. Experiencing the court processes as negative ( b = .33, p = .005) and validating ( b = –.36, p = .001) was associated with willingness to use the system in the future only for participants who did not receive the PO level they requested. While experiencing the court as positive ( b = –.40, p ≤ .001) was associated with willingness to use the system regardless of PO match, it was most strongly associated for participants who did not receive the PO level they requested. Results suggest the importance of ascertaining strategies to improve victims’ experiences with the court, especially when victims’ requests are not met, to increase future engagement with the system.


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