Product-Service Systems or Service Design ‘By- Products’? A Systems Thinking Approach

2016 ◽  
Author(s):  
John Darzentas ◽  
◽  
Jenny Darzentas
Keyword(s):  
Systems Thinking ◽  
Service Design ◽  
Service Systems ◽  
Product Service ◽  
Systems Thinking Approach ◽  
Product Service Systems ◽  
By Products

scholarly journals Recognizing readiness in manufacturing firms

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Andrew T. WALTERS ◽  
Giulia TESO
Keyword(s):  
Assessment Tool ◽  
Service Design ◽  
Manufacturing Firms ◽  
Service Systems ◽  
Design Approach ◽  
Self Assessment ◽  
Product Service ◽  
Product Service Systems

This article presents a framework for manufacturers to assess their readiness for taking a service design approach to the development of product-service systems (PSS). The framework is developed from the results of interviews with three manufacturing firms that have begun the servitization journey. The selected companies have traditionally been involved in goods production, and have recently started engaging with services in different ways. The readiness framework attempts to bridge the previous studies and models offering companies a self-assessment tool based on the service implementation readiness measured along nine dimensions that apply to manufacturing firms to adopt a more customer-centric approach that fits into their company and suits their needs. 

scholarly journals Product-Service Systems and Sustainability: Analysing the Environmental Impacts of Rental Clothing

2021 ◽  
Vol 13 (4) ◽  
pp. 2118
Author(s):  
Emma Johnson ◽  
Andrius Plepys
Keyword(s):  
Environmental Impacts ◽  
Business Models ◽  
Service Systems ◽  
Environmental Benefits ◽  
Fast Fashion ◽  
Product Service ◽  
Potential Impact ◽  
Environmental Savings ◽  
Product Service Systems

Business models like product-service systems (PSSs) often recognise different sustainability goals and are seen as solutions for the impacts of consumption and fast fashion, but there is a lack of evidence supporting the environmental claims of such business models for clothing. The research aimed to understand if rental clothing business models such as PSSs have the environmental benefits often purported by quantifying the environmental impacts of rental formal dresses in a life-cycle assessment (LCA) in a case study in Stockholm, Sweden. The effects of varying consumer behaviour on the potential impact of a PSS vs. linear business model are explored through three functional units and 14 consumption scenarios. How users decide to engage with clothing PSSs dictates the environmental savings potential that a PSS can have, as shown in how many times consumers wear garments, how they use rental to substitute their purchasing or use needs, as well as how consumers travel to rental store locations.

scholarly journals Exploring barriers to implementing product-service systems for home furnishings

2021 ◽  
Vol 295 ◽  
pp. 126286
Author(s):  
Heather A. Schoonover ◽  
Oksana Mont ◽  
Matthias Lehner
Keyword(s):  
Service Systems ◽  
Home Furnishings ◽  
Product Service ◽  
Product Service Systems
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