A rough‐Z‐number‐based DEMATEL to evaluate the co‐creative sustainable value propositions for smart product‐service systems

2021 ◽  
Author(s):  
Guo‐Niu Zhu ◽  
Jie Hu
Keyword(s):  
Service Systems ◽  
Product Service ◽  
Smart Product ◽  
Sustainable Value ◽  
Value Propositions ◽  
Product Service Systems

scholarly journals DESIGN FOR CONTINUOUS USE OF PRODUCT-SERVICE SYSTEMS: A CONCEPTUAL FRAMEWORK

2021 ◽  
Vol 1 ◽  
pp. 983-992
Author(s):  
Yutaro Nemoto ◽  
Hitesh Dhiman ◽  
Carsten Röcker
Keyword(s):  
Conceptual Framework ◽  
Well Being ◽  
Service Systems ◽  
Customer Acceptance ◽  
Product Service ◽  
Value Propositions ◽  
Conceptual Study ◽  
And Control ◽  
Continuous Use ◽  
Product Service Systems

AbstractProduct-service systems (PSSs) have attracted researchers in engineering design for the past decades. Recent advances in digital technologies have expanded the potential functionalities that PSSs could deliver and designers' repertoire of tools and techniques to make new value propositions. The key to the success of new value propositions is to achieve customer acceptance and continuous use. However, little is known about the precise routes by which customers accept and use PSSs over time and its dynamics. This conceptual study aims to provide an enhanced view of customer acceptance and continuous use of PSSs by integrating multiple theories and literature streams. In this paper, we suggest three propositions based on the key concepts found in our literature review—well-being, trust and control—, and illustrate a conceptual framework that represents the dynamics of customer acceptance and continuous use of PSSs. Based on the proposed framework, we outline further research questions that could advance our knowledge about design for continuous use of PSSs.

A synthetical development approach for rehabilitation assistive smart product–service systems: A case study

2021 ◽  
Vol 48 ◽  
pp. 101310
Author(s):  
Guo Jia ◽  
Guiyi Zhang ◽  
Xin Yuan ◽  
Xiaosong Gu ◽  
Heshan Liu ◽  
...  
Keyword(s):  
Service Systems ◽  
Product Service ◽  
Smart Product ◽  
Development Approach ◽  
Product Service Systems

scholarly journals Smart Product-Service Systems (Smart PSS) in Industrial Firms: A Literature Review

Procedia CIRP ◽  
2018 ◽  
Vol 73 ◽  
pp. 26-31 ◽  
Author(s):  
Soumitra Chowdhury ◽  
Darek Haftor ◽  
Natallia Pashkevich
Keyword(s):  
Literature Review ◽  
Service Systems ◽  
Industrial Firms ◽  
Product Service ◽  
Smart Product ◽  
Product Service Systems
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