The Value of Online Interactions for Store Execution

2021 ◽  
Author(s):  
Felipe Caro ◽  
Victor Martinez-de-Albeniz ◽  
Borja Apaolaza
2020 ◽  
Author(s):  
David S. Bickham ◽  
Summer Moukalled ◽  
Heather Inyart ◽  
Rona Zlokower

BACKGROUND Screenshots is an in-school curriculum that uses aspects of digital citizenship to develop the emerging digital social skills of middle-schoolers with the long term goal of improving their health and well-being. The program seeks to create a knowledge base on which young adolescents can build a set of beliefs and behaviors that foster respectful interactions, prosocial conflict resolutions, and safe and secure uses of communication technology. Intervening in this way can improve mental health by limiting their exposure to cyberbullying and other forms of negative online interactions. This study reports on an evaluation of Screenshots conducted with 7th graders in a public school system of a mid-size New England City. OBJECTIVE The goal of this study is to determine the effectiveness of the Screenshots program in increasing participants’ knowledge about key concepts of digital citizenship and in shifting beliefs and intended behaviors to align with pro-social, respectful, and safe online interactions. Additionally, the study examines the extent to which the program has differing effects for boys and girls in terms of their conflict and bullying resolution strategies. METHODS This quasi-experimental evaluation was conducted in four middle schools in which one group of 7th graders received the Screenshots curriculum and another did not. Before and after the curriculum, all students completed a questionnaire that measured their knowledge of and beliefs about digital citizenship and related online behavioral concepts, their attitudes regarding strategies for stopping online bullying, and their intended online conflict resolution behaviors. RESULTS The sample included 92 students who received the curriculum and 71 in the comparison group. Pre- to post-test retention rates ranged from 52.4% to 84% varying by school and condition. Results showed an increase in knowledge about key curricular concepts for some students (F1,32= 9.97, P = .003). In response to some individual items, student increased their beliefs supportive of online privacy (F1,42= 4.389, P=.04) and safety (F1,76= 2.79, P=.099) compared to the comparison group. Gender moderated the results related to conflict resolution with some boys reducing their endorsement of an aggressive option (F2,40= 5.77, P = .006), and some girls increasing their tendency to pursue a non-aggressive option (pre-test=3.83, post-test=3.58). Participants, on average, reported learning something new from the classes. CONCLUSIONS This study represents a rare evaluation of an in-school digital citizenship program and demonstrates the effectiveness of Screenshots. Students’ increased knowledge of key curricular concepts represents a foundation on which to develop future beliefs and healthy behaviors. Differences in how boys and girls experience and perpetrate online aggression likely explain the conflict resolution findings and emphasizes the need to examine gender differences in response to these programs. Students high rating of the relevance of Screenshot’s content reinforces the need for this type of intervention.


Young ◽  
2021 ◽  
pp. 110330882110158
Author(s):  
Fanny Edenroth-Cato ◽  
Björn Sjöblom

This article examines how young people in a Swedish online forum and in blogs engage in discussions of one popularized psychological personality trait, the highly sensitive person (HSP), and how they draw on different positionings in discursive struggles around this category. The material is analysed with concepts from discursive psychology and post-structuralist theory in order to investigate youths’ interactions. The first is a nuanced positioning, from which youths disclose the weaknesses and strengths of being highly sensitive. Some youths become deeply invested in this kind of positioning, hence forming a HSP subjectivity. This can be opposed using contrasting positionings, which objects to norms of biosociality connected to the HSP. Lastly, there are rather distanced and investigative approaches to the HSP category. We conclude that while young people are negotiating the HSP category, they are establishing an epistemological community.


2004 ◽  
Vol 21 (2) ◽  
pp. 115-126 ◽  
Author(s):  
Monica T. Whitty

AbstractWhile flirting is a relatively underresearched area within psychology, even less is known about how people cyber-flirt. This paper explores how often individuals flirt offline compared to online. Moreover, it attempts to examine how men and women flirt within these different spaces. Five thousand, six hundred and ninety-seven individuals, of which 3554 (62%) were women and 2143 (38%) were men, completed a survey about their flirting behaviour both in face-to-face interactions and in chatrooms. The first hypothesis, which stated that the body would be used to flirt with as frequently online as offline, was partly supported. However, it was found that individuals downplayed the importance of physical attractiveness online. Women flirted by displaying nonverbal signals (offline) or substitutes for nonverbal cues (online), to a greater extent than men. In chatrooms men were more likely than women to initiate contact. It is concluded that cyber-flirting is more than simply a meeting of minds and that future research needs to consider the role of the body in online interactions.


2008 ◽  
Vol 2 (2) ◽  
Author(s):  
Deirdre Ruane

In 1997 the Internet was seen by many as a tool for radical reinterpretation of physicality and gender. Cybertheorists predicted we would leave our bodies behind and interact online as disembodied minds, and that the technology would reshape the way we saw ourselves. However, physicality has proved to be an inextricable part of all our interactions. Changing Internet technology has allowed Net users to find a myriad ways to perform and express their gender online. In this paper I consider attitudes to gender on the Net in 1997, when the main concerns were the imbalance between men and women online and whether it was possible or desirable to bring the body into online interactions. In much of the discourse surrounding gender online, a simple binary was assumed to exist. I go on to consider the extent to which those attitudes have changed today. Through my own experience of setting up a women’s community on Livejournal, and my observations of a men’s community set up in response, I conclude that though traditional attitudes to gender have largely translated to the Net and the binary is still the default view, some shifts have occurred. For example, between 1997 and today there seems to have been a fundamental change in perceptions of women’s attitudes to adversarial debate, and an increase in awareness of genders beyond the binary. In addition, experience and preliminary investigation lead me toward a hypothesis that today’s female-identified Net users are engaged in more conscious and active exploration and performance of their gender online than male-identified users are.


PLoS ONE ◽  
2021 ◽  
Vol 16 (8) ◽  
pp. e0256696
Author(s):  
Anna Keuchenius ◽  
Petter Törnberg ◽  
Justus Uitermark

Despite the prevalence of disagreement between users on social media platforms, studies of online debates typically only look at positive online interactions, represented as networks with positive ties. In this paper, we hypothesize that the systematic neglect of conflict that these network analyses induce leads to misleading results on polarized debates. We introduce an approach to bring in negative user-to-user interaction, by analyzing online debates using signed networks with positive and negative ties. We apply this approach to the Dutch Twitter debate on ‘Black Pete’—an annual Dutch celebration with racist characteristics. Using a dataset of 430,000 tweets, we apply natural language processing and machine learning to identify: (i) users’ stance in the debate; and (ii) whether the interaction between users is positive (supportive) or negative (antagonistic). Comparing the resulting signed network with its unsigned counterpart, the retweet network, we find that traditional unsigned approaches distort debates by conflating conflict with indifference, and that the inclusion of negative ties changes and enriches our understanding of coalitions and division within the debate. Our analysis reveals that some groups are attacking each other, while others rather seem to be located in fragmented Twitter spaces. Our approach identifies new network positions of individuals that correspond to roles in the debate, such as leaders and scapegoats. These findings show that representing the polarity of user interactions as signs of ties in networks substantively changes the conclusions drawn from polarized social media activity, which has important implications for various fields studying online debates using network analysis.


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