How Perceptions of Top Management’s Bottom-line Mentality affect Incivility, Service Performance, Unethical Behavior towards customers: The Role of Mental Preoccupation, and Self-Interest Cognitions, complemented by Consciousness, Leader Empathy, Organizational Politics, Individualism, and Masculinity
Keyword(s):
2017 ◽
Vol 102
(8)
◽
pp. 1203-1221
◽
2018 ◽
Vol 68
(suppl 1)
◽
pp. bjgp18X697193
Keyword(s):
Keyword(s):
2012 ◽
Vol 32
(13)
◽
pp. 2091-2114
◽