소비자의 인터넷 뱅킹 이용 경험과 이용 수준에 영향을 미치는 요인 :Pc뱅킹과 스마트폰 뱅킹의 비교를 중심으로 (Study on the Factors Affecting Korean Consumers’ Internet Banking Adoption and Use Behavior: Differences between PC Banking and Smartphone Banking)

2019 ◽  
Author(s):  
Jiyeon Son ◽  
Joo Yung Park
Keyword(s):  
Internet Banking ◽  
Factors Affecting ◽  
Use Behavior

scholarly journals The Factors Affecting the Adoption of Online Banking Services by Civil Servants in Cameroon

2020 ◽  
Vol 5 (7) ◽  
pp. 1452-1459
Author(s):  
Lith Enestine Tembon Ambit
Keyword(s):  
Customer Service ◽  
Descriptive Analysis ◽  
Internet Banking ◽  
Online Banking ◽  
Civil Servants ◽  
Banking Services ◽  
Factors Affecting ◽  
Insignificant Effect ◽  
Internet Fraud ◽  
Banking Service

Factors affecting the adoption of online banking services by civil servants in Cameroon was examined in this survey. Raw data were gotten through questionnaire which was distributed mostly among the civil servant in Douala of Cameroon. The analyses used in this survey were crosstabs test, descriptive analysis, factor analysis, correlation test, and regression test. The findings revealed that awareness factor has a positive and significant effect on online banking, security & trust assurance showed a negative and insignificant effect on online banking service, innovative factor displayed a negative and insignificant effect on online banking service, and customer service assurance revealed positive but has insignificant impact on online banking service. It was concluded that internet banking is difficult to understand and its time consuming among many of the users and internet fraud discourages the use of internet banking in Cameroon. Additionally, the dissemination of information through the internet is not mostly secure and efficient.

The Behavior Intention of Tunisian Banks' Customers on using Internet Banking

2014 ◽  
pp. 818-831
Author(s):  
Lanouar Charfeddine ◽  
Wadie Nasri
Keyword(s):  
Structural Equation ◽  
Banking System ◽  
Internet Banking ◽  
Security And Privacy ◽  
Factors Affecting ◽  
Behavior Intention ◽  
Confirmatory Factor ◽  
Acceptance Model ◽  
Internet Banking System ◽  
Use Of Internet

This paper examines empirically the factors affecting the adoption of internet banking in Tunisia using the Theory of Acceptance Model (TAM) and the Theory of Planned Behavior (TPB). Security and privacy construct were selected as additional factors because of their potent influence on the use of internet banking system. For this purpose, a Structural Equation Modelling (SEM) is employed to examine the inter-correlations among the seven proposed constructs. A survey involving a total of 284 respondents is conducted and confirmatory factor analysis used to determine the measurement efficacies. This study confirms the appropriateness of TAM, TPB, and the security and privacy construct in predicting intention to use internet banking in a Tunisian banking environment. This research reveals that TAM and TPB could be used to provide a solid theoretical foundation of internet banking in Tunisian acceptance case. The study contributes to the literature of internet banking in Tunisia.

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