Unpacking the Roles of Shareholder Engagement Intermediaries: A Case Study of an Engagement Process on Carbon Risk

2019 ◽  
Author(s):  
Jean-Pascal Gond ◽  
Emma Sjöström
Keyword(s):  
Shareholder Engagement ◽  
Engagement Process

scholarly journals Towards Zero Emissions Noosa

2019 ◽  
Vol 11 (17) ◽  
pp. 4679
Author(s):  
Carina Anderson ◽  
Robert Passey ◽  
Jeremy De Valck ◽  
Rakibuzzaman Shah
Keyword(s):  
Community Engagement ◽  
Focal Point ◽  
Contextual Information ◽  
Renewable Electricity ◽  
Community Group ◽  
Course Of Action ◽  
Engagement Process ◽  
Set Up ◽  
External Consultant

This paper reports on a case study of the community group Zero Emissions Noosa, whose goal is for 100% renewable electricity in the Noosa Shire (Queensland, Australia) by 2026. Described within this paper are the processes used by Zero Emissions Noosa to set up their zero emissions plan, involving community engagement and the use of an external consultant. The external consultant was employed to produce a detailed report outlining how to successfully achieve zero emissions from electricity in the Noosa Shire by 2026. This paper explains how and why the community engagement process used to produce the report was just as important as the outcomes of the report itself. Modeling was undertaken, and both detailed and contextual information was provided. Inclusion of the community in developing the scenario parameters for the modeling had a number of benefits including establishing the context within which their actions would occur and focusing their efforts on options that were technically feasible, financially viable and within their capabilities to implement. This provided a focal point for the community in calling meetings and contacting stakeholders. Rather than prescribing a particular course of action, it also resulted in a toolbox of options, a range of possible solutions that is flexible enough to fit into whatever actions are preferred by the community. The approach and outcomes discussed in this paper should, therefore, be useful to other communities with similar carbon emission reduction goals.

scholarly journals Seeking Common Ground in Dryland Systems: Steps Towards Adaptive Water Governance

Water ◽  
2020 ◽  
Vol 12 (2) ◽  
pp. 498
Author(s):  
Gabriel Lopez Porras ◽  
Lindsay C. Stringer ◽  
Claire H. Quinn
Keyword(s):  
Environmental Conditions ◽  
Stakeholder Engagement ◽  
Questionnaire Survey ◽  
Common Ground ◽  
Water Governance ◽  
Primary Data ◽  
Cultural Approach ◽  
Cultural Roots ◽  
Engagement Process

Drylands are exposed to climate stressors, such as water scarcity, as well as societal stressors, including conflicts, which can make water governance unsuitable for the system’s context. The emergence of adaptive water governance often takes places in these challenging contexts, but the process of achieving this style of governance requires a better consideration of system complexities. Using the Rio del Carmen watershed in Mexico as a case study, with primary data obtained through a questionnaire survey carried out with 217 farmers, this paper aims to identify the main complexities and needs to enable the emergence of adaptive water governance. We found that different groups of farmers converge in identifying system stressors and the main needs regarding water governance; yet, the ways these stressors are perceived differ between groups. The results indicate that contrasting perceptions are shaped by the different cultural roots and environmental conditions in the upper and lower parts of the watershed. This variation increases the difficulty in achieving collaboration and compromise when conflicts ensue. Reducing inequalities in the awareness of system stressors has the potential to enable adaptive water governance. This could be achieved through a peacebuilding technique with an appropriate cultural approach for the watershed’s context in the early stages of a stakeholder engagement process.

scholarly journals Key ingredients for a collaborative urban regeneration strategy in the Global South

2020 ◽  
Vol 20 (2) ◽  
pp. 150-164
Author(s):  
Luke Boyle ◽  
Kathy Michell
Keyword(s):  
Urban Regeneration ◽  
Global South ◽  
Regeneration Strategy ◽  
Case Study Methodology ◽  
Non Profit ◽  
Key Stakeholders ◽  
Engagement Process ◽  
Study Methodology ◽  
Urban Issues

The paper documents the development of a collaborative regeneration strategy for a marginalised community in Cape Town that was led by a Non-Profit Company (NPC). NPC’s vision for the strategy was to incorporate key inputs from the community to unlock the economic potential of the area and promote upliftment. A case study methodology was adopted which included a series of interviews and community engagement workshops. The research aimed to identify the key ingredients required to drive collaborative urban regeneration in marginalised communities in the global south. The study established that in the absence of effective leadership and service delivery from local authorities the community feel disenfranchised as their community is not seen as an immediate priority. There was a deep-rooted mistrust in the process being driven by the NPC and the visioning process was met with resistance and suspicion. The engagement process lacked depth/scope and reflected a top-down approach. It is concluded that fundamental ingredients for effective collaborative urban regeneration is trust between the key stakeholders, a diverse assortment of expertise and skills, and an in-depth engagement process. Without these factors urban regeneration is likely to only entrench the complex urban issues it seeks to reconcile.

A codified executive education custom client engagement process

2020 ◽  
Vol 34 (6) ◽  
pp. 1035-1048
Author(s):  
Mark E. Haskins ◽  
Jennifer S. Hicks ◽  
Luciano Centini
Keyword(s):  
Service Providers ◽  
Executive Education ◽  
Working Relationships ◽  
Actual Process ◽  
Content Type ◽  
Client Engagement ◽  
Client Relationships ◽  
Engagement Process ◽  
World Class

PurposeThis article describes the motivations for, and the process of, creating an executive education (EE) custom client engagement service template to foster closer, more effective working relationships between EE custom clients and service providers. The outcome of that endeavor is presented in the form of a robust, final, client engagement template along with a discussion of benefits gained from its use.Design/methodology/approachFrom a case study perspective, this paper chronicles the actual process one leading business school undertook in order to craft a robust EE custom client engagement process template. That task is linked to the key literature on EE, client service, reflective practice, and collaboration.FindingsThe EE custom client engagement process template presented was found to be robust and useful in working with custom EE clients.Practical implicationsThe EE custom client engagement process template presented is immediately and easily used by others interested in (1) a process for monitoring and improving existing custom EE client engagements, (2) guidance on building a world-class process for acquiring and serving custom EE clients, and/or (3) adapting it to other university-based service functions.Originality/valueThe specific, detailed, and comprehensive nature of the EE custom client engagement process template presented is a new addition to the literature pertaining to managing and serving custom EE client relationships.

Dynamic multi-actor engagement in networks: the case of United Breaks Guitars

2017 ◽  
Vol 27 (4) ◽  
pp. 738-760 ◽  
Author(s):  
Loic Pengtao Li ◽  
Biljana Juric ◽  
Roderick J. Brodie
Keyword(s):  
Dynamic Process ◽  
Contemporary Literature ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Longitudinal Methods ◽  
Engagement Process ◽  
Value Propositions ◽  
Actor Networks ◽  
Practical Implications

Purpose The purpose of this paper is to explore the dynamic process of multi-actor engagement by examining how it evolves and spreads in actor networks. The authors challenge the dyadic perspective adopted by previous research. Design/methodology/approach An abductive theorizing approach uses a longitudinal case study to develop a theoretical framework of the iterative process of multi-actor engagement. The authors draw on the contemporary literature on engagement, service-dominant logic and value propositions. Findings The research shows that engagement conditions, via actors’ appraisals, lead to engagement properties and result in engagement outcomes as the new conditions for the next iteration. Changes within this multi-actor engagement process lead the network to evolve over time. Research limitations/implications The authors highlight the importance of adopting a dynamic multi-actor perspective of engagement and provide foundations for further research. The use of longitudinal methods that focus on the groups of actors in the evolving network is a key consideration. Practical implications There is the need to understand and measure the dynamic process of engagement among different groups of actors within networks in the service context. Originality/value This is the first empirical study to explore the dynamics of engagement among multiple actors in the network. This leads to the expansion of Storbacka et al.’s (2016) conceptual work by identifying the iterative nature of the multi-actor engagement process, and new components in the process (i.e. actors’ connections, value propositions and engagement outcomes), as well as clarifying existing ones (e.g. engagement properties and actors’ appraisals).

Citizen engagement in South Africa: the case Prince Albert

2018 ◽  
Vol 14 (4) ◽  
pp. 232-244
Author(s):  
Vinitha Siebers
Keyword(s):  
South African ◽  
Local Governments ◽  
Single Case ◽  
Local Level ◽  
Third Party ◽  
Citizen Engagement ◽  
Content Type ◽  
Engagement Process ◽  
South African Constitution

Purpose The purpose of this paper is to gain insight in how South African local governments organize citizen engagement. The new South African constitution provides ways to construct and implement citizen engagement at local level. However, understanding citizen engagement at local level is still a challenge and municipalities search for proper structures and mechanisms to organize citizen engagement efficiently. Design/methodology/approach Interviews with different municipal actors were analyzed using a single case study method. As a primary unit of analysis, a specific project in which citizen engagement is organized was used. In addition, document analysis and a focus group were used to deepen understanding. Findings The findings reveal that citizen engagement is a viable strategy to identify the needs of the community if facilitated by a third party and that learning leadership is important when organizing citizen engagement. Originality/value The value of this research is the exploration of the citizen engagement process. It sheds light on the conditions that play a role when a local government organizes citizen engagement. As local governments search for ways to effectively organize and structure citizen engagement, insight into these conditions is helpful.

scholarly journals Use of the Planning Outreach Liaison Model in the Neighborhood Planning Process: A Case Study in Seattle's Rainier Valley Neighborhood

2011 ◽  
Vol 2011 ◽  
pp. 1-12 ◽  
Author(s):  
Molly Oshun ◽  
Nicole M. Ardoin ◽  
Sharon Ryan
Keyword(s):  
Planning Process ◽  
Relationship Building ◽  
The Public ◽  
Self Organized ◽  
Engagement Process ◽  
Diverse Community ◽  
Democratic Principles ◽  
The City ◽  
Health Field

Our study examines a nontraditional engagement process employed by the City of Seattle during neighborhood plan updates. Adapting the trusted advocates model from the public health field, the city hired planning outreach liaisons (POLs) from 13 diverse community groups to solicit input from traditionally underrepresented residents. To explore the efficacy of this approach, we collected data through interviews with residents, neighborhood leaders, community development firm employees, university researchers, and municipal staff; a review of planning documents; observation at planning meetings. We found that the POLs effectively engaged underrepresented groups—including more than 1,200 stakeholders—particularly those characterized as self-organized, centralized or having strong social networks and were important in the advancement of democratic principles. Greater transparency by the city about process goals and constraints, along with strategies to address power issues, may have facilitated better communication and relationship building among the city, newly enfranchised residents, and the “usual suspects.”

scholarly journals Methodological Reflection on an Initiated Expert Stakeholder Engagement Process. A Case Study of a Dementia Prediction Discourse

2020 ◽  
Author(s):  
Julia Perry
Keyword(s):  
Health Research ◽  
Stakeholder Engagement ◽  
Process Management ◽  
Comprehensive Evaluation ◽  
Evaluation Criteria ◽  
Evaluation Framework ◽  
Public Health Agencies ◽  
Engagement Process ◽  
Normative Criteria

Abstract BackgroundEngagement and participation are vital for including experiences, opinions, or expertise regarding the need for action and specifying goals of relevant stakeholders. In recent years, engagement processes have significantly gained in prominence especially in the field of healthcare; and participation has been actively demanded by public health agencies as well as by health research funding organizations. Despite numerous international work and wide agreement on the benefits of stakeholder engagement, there is still limited published empirical evidence on methodological best practices for stakeholder approaches and even less on evaluation or outcomes in the process of developing policy.MethodsOn the basis of previous research on stakeholder discourses and with the German case study at hand, I inferred normative criteria for the evaluation of discourse processes. For the methodological examination, my manuscript presents a comprehensive framework of normative criteria relevant to stakeholder engagement planning, implementation, evaluation and reporting, and to illustrate different evaluation and reporting needs for research on stakeholder engagement, namely, depth of participation, legitimate selection of stakeholders, representativeness, process management, output, role definition, and transparency. ResultsThe developed normative evaluation criteria make the evaluation of an engagement process with a large amount of material possible. My analysis indicates the key facilitating elements and also barriers of this participatory approach, demonstrating the importance of especially deploying the following evaluation criteria: output, representativeness, process management, and transparency.ConclusionThe seven developed evaluation criteria have been effective for the evaluation of the stakeholder discourse on dementia prediction. These evaluation criteria may also be conducive to the evaluation of engagement processes on other health research topics with a large corpus of material. To date and to my knowledge, a comprehensive evaluation framework for engagement processes with experts in the field of assessing biomedical issues is missing in the literature and my work aims at bridging this gap.

Experiences of Partnership With Rural Community in Managing Forest Resources

2021 ◽  
Vol 12 (1) ◽  
pp. 68-85
Author(s):  
Parama Bannerji
Keyword(s):  
Rural Community ◽  
Planning Process ◽  
Community Forest Management ◽  
Factors Affecting ◽  
Political Processes ◽  
Study Approach ◽  
Institutional Planning ◽  
Engagement Process ◽  
Training Programmes

Participation is a dominant concept governing institutional planning, globally. But literature review reveals that the outcome of participation has been variable in various settings leading to a belief that there exists a gap between what is written about participation and what happens, in reality. The study adopts a case study approach and focusses on a case of community forest management and planning from the state of West Bengal, India. This state has been the cradle of a number of decentralization initiatives. Following the tenets of behavioural geography, the study tries to understand the behaviour of the stakeholders in participation in the planning process, the factors affecting it, and the nature of engagement process. The study concludes that the level of local participation not only on the willingness of the formal institutions convening participation but also on the understanding of the community of the socio-economic and political processes affecting them, accessibility to resources like information, education, government training programmes, etc.

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