Business Growth in Knowledge-Based Services: How Relationalism Affects Demand Side Growth Opportunities

2019 ◽  
Author(s):  
John Kenneth Mawdsley ◽  
Deepak Somaya
2020 ◽  
Vol 9 (1) ◽  
pp. 1478-1486

Today, the constantly changing environment, global competition, the nature of work made companies to realize the importance of employee satisfaction for the success of organization. Now-days the competitive advantage of most companies on global market lies in the ability to create a profit driven not only by cost efficiency, but by the ideas and intellectual know-how. The networked and knowledge-based environment made the intangible assets like skills, relations and reputations of highest value. Employee satisfaction is the pleasurable emotional state resulting from the appraisal of one’s jobs as achieving or facilities the achievement of one’s job values. It is a measure of workers contentedness with their job. Every industry has different business environment, different policies for employment and different compensation measures. With the objective to analyzing the influencing factors, best policies of job satisfaction and its impact on business growth, the author decided to investigate the level of employee satisfaction in six industries namely: INFOSYS, HCL, Technologies Tech Mahindra, Oracle Financial Services, Wipro and Tata Consultancy Services. The researcher prepared questionnaire for the employees and get it filled from 303 respondents from these industries. In order to find level of satisfaction among employees of different industries, it was subjected to T-test statistical tool for variance calculation. The study concluded with the statement that the HR policies are different in different industries. The way they are implemented in different organizations has a great impact on employee satisfaction and retention.


2016 ◽  
Vol 30 (4) ◽  
pp. 292-301
Author(s):  
Johanna Julia Vauterin ◽  
Terhi Virkki-Hatakka

A critical understanding of how knowledge collaboration may work in various configurations is a prerequisite in shedding light on how effective knowledge collaboration affects opportunities for business growth. This article presents a case analysis of a knowledge collaboration initiative between a university and other knowledge organizations. The purpose of the collaboration was to accelerate the internationalization of Finnish clean technology entrepreneurship. Various knowledge actors participated but did not succeed in translating mutual knowledge into new opportunities for clean technology business growth in the Russian market. The authors develop a typology for knowledge collaboration, providing an explanatory logic for the multidimensional development paths of such collaboration and the considerations involved. This typology may support the professional development of knowledge workers engaged in similar initiatives. It may also assist in the establishment and assessment of knowledge-based project ventures, especially those in which universities and other knowledge institutions collaborate to create opportunities that benefit entrepreneurship and new business.


2021 ◽  
Author(s):  
John K. Mawdsley ◽  
Deepak Somaya

The current paper complements and extends traditional Penrosean theories of firm growth by examining how a (supplier) firm’s relational embeddedness with its portfolio of existing buyers affects its business growth. Our theorizing rests on the foundation that a firm’s business growth stems from its breadth (or volume) of opportunities for creating added value with buyers, which more fully realizes the Penrosean vision that firm growth can be explained by a dynamic interaction between productive resources and demand-side market opportunities. Although relational embeddedness may give a supplier dyadic advantages with focal buyers, which supports business growth, we theorize that it can also lead to narrower added value business opportunities with the supplier’s entire portfolio of buyers. Critically, we hypothesize that the effect of relational embeddedness on business growth is moderated by a set of relational and demand-side attributes. These hypotheses are tested on a panel data set of patent law firms (suppliers) and their relationships with corporate clients (buyers). We find that greater relational embeddedness is associated with slower supplier business growth, and consistent with our hypotheses, this negative effect is alleviated when these firms have greater cross-servicing ability and receive more relational commitment from buyers but exacerbated when suppliers hold more buyer-specific knowledge and when buyers undertake more (internal) concurrent sourcing. In turn, our research demonstrates how the attributes of a supplier’s relationships with its portfolio of buyers can impact access to new business opportunities and thus opens up new directions for research on firm growth, demand-side strategy and buyer-supplier relationships.


Author(s):  
Albert N Link ◽  
Riikka M Sarala

University entrepreneurial ecosystems are increasingly important in facilitating innovation and entrepreneurial opportunities in today’s knowledge-based economies. However, we have an incomplete understanding of the demand side of university entrepreneurial ecosystems regarding the role of the entrepreneurial firm as the key user of university knowledge. We propose that use of university knowledge positively influences entrepreneurial firm performance and that the entrepreneurial firm’s resources and capabilities facilitate its ability to create value from university knowledge. We test our hypotheses on survey data of 3853 knowledge-intensive entrepreneurial firms from 10 European countries. Our study contributes to an increased understanding of the economic, societal and technological contributions of universities by empirically illustrating the role of firm resources and capabilities as moderators of value in university entrepreneurial ecosystems.


Author(s):  
Vivek Badhe ◽  
Satpal Singh ◽  
Terrence Shebuel Arvind

Association rule mining (ARM) alone is a classical yet powerful method for basic rule discovery. However, generic measures being used are insufficient for specific pattern generation and rules of business interest. Critical decision making is a “key” component in contemporary businesses which could be rewarded by periodically utilizing patterns and rules to steer business growth and profit as well. To effectuate self-propelled growth in businesses, a feasible optimal recommender system needs to be accomplished without human intervention that recommends targeted product marketing and promotional strategies. In conjunction to ARM, uncertainty is a growing challenge in data mining research with facets of being probabilistic, fuzzy, or vague. Among many set theories to surmount uncertainty, vague set theory is employed for handling vagueness in data which gives the motivation of implementing a knowledge-based recommender framework by aggregating the two approaches to predict uncertain market growth strategy patterns and profitable rules.


Author(s):  
Neeta Baporikar

Knowledge management is crucial in this knowledge-based society. Further, knowledge is a critical resource when it comes to business competitiveness and sustainability. Hence, to reach the sustainability aims, knowledge management (KM) may be regarded as central for any business organizations. Therefore, adopting an in-depth literature review method with a grounded theory approach, the aim of this chapter is to discuss the role and significance of knowledge management to ensure business growth and sustainability. The chapter also provides a holistic framework of knowledge management for business sustainability.


Author(s):  
Stuart Patrick ◽  
Gordon Kennedy ◽  
David MacLeod

Glasgow experienced several decades of deindustrialization and the collapse of a closely connected manufacturing and heavy engineering “cluster “resulting in massive job losses and the physical scars of industrial dereliction. Since the early 1980s through a series of public / private partnerships the city has focused heavily on building a more diverse economic structure based largely on a range of sectors in the service and knowledge based economies as well as more traditional approaches to inward investment, physical regeneration, skills and business growth. As a result Glasgow has experienced a significant economic recovery with sustained growth in employment since the mid 1990s and a strong rebound from the 2008 crash. The city now has a more diverse sectoral structure with much of the recovery based on the continuing strength of the city centre and the skill base of the population.


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