Paying for Altruism: An Investigation of Deontic Justice and Financial Rewards on Taxpayers’ Whistleblowing

2019 ◽  
Author(s):  
Leslie Berger ◽  
Jonathan Farrar ◽  
Linda Thorne
Keyword(s):  
2019 ◽  
Vol 39 (.) ◽  
pp. 1-12
Author(s):  
Sait Akbaşlı ◽  
◽  
Şefika Şule Erçetin ◽  
Sevda Kubilay ◽  
◽  
...  

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yu-Shan (Sandy) Huang ◽  
Xiang Fang ◽  
Ruping Liu

Purpose The purpose of this paper is to investigate how and when used by employees influences witnessing customers’ willingness to spread positive word of mouth (WOM). Design/methodology/approach This research used a qualitative method to develop a typology of necessary evil using two pilot studies and an experimental study to test the theoretical model. Findings The results show that the necessary evil used by employees to manage dysfunctional customers positively influences witnessing customers’ perceptions of distributive, procedural and interactional justice and their subsequent deontic justice perceptions, resulting in their willingness to spread positive WOM. Moreover, the positive influence of necessary evil on witnessing customers’ responses is strengthened when dysfunctional customer behavior (DCB) targets another customer as opposed to an employee. Practical implications This research offers service providers a better understanding of how to manage DCBs. Originality/value This paper contributes to the existing literature by introducing necessary evil to the service literature, proposing a new typology of employee response strategies to DCB based on necessary evil and examining how necessary evil drives positive customer responses. Additionally, it is among the first to examine the relationship between deontic justice and traditional justice mechanisms.


2012 ◽  
Author(s):  
Constant Beugré
Keyword(s):  

2003 ◽  
Vol 24 (8) ◽  
pp. 1019-1024 ◽  
Author(s):  
Russell Cropanzano ◽  
Barry Goldman ◽  
Robert Folger

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kai Zeng ◽  
Duanxu Wang ◽  
Qingyan Ye ◽  
Zhengwei Li ◽  
Xianwei Zheng

Purpose Because unethical behaviour pervades in organisations, how to inhibit the interpersonal influence of unethical behaviour has become increasingly important. This study aims to integrate the deontic justice theory and affective events theory to examine the relationship between an individual’s unethical behaviour and his or her peers’ vicarious learning by highlighting the mediating effect of peers’ moral anger and the moderating effect of task interdependence on this relationship. Design/methodology/approach Data were collected in two waves from 254 employees of a large manufacturing company in the People’s Republic of China. Findings The hypothesised moderated mediation model was supported. Specifically, as expected, peers’ moral anger mediated the negative relationship between an individual’s unethical behaviour and peers’ vicarious learning. Task interdependence moderated the direct relationship between the individual’s unethical behaviour and his or her peers’ moral anger and the indirect relationship between an individual’s unethical behaviour and his or her peers’ vicarious learning via the peers’ moral anger such that these relationships were stronger when the level of task interdependence was higher. Originality/value This study argues that the deontic justice theory is a supplement for the social learning theory in explaining the interpersonal influence of unethical behaviour. Drawing on the deontic justice theory, this study demonstrates that an individual’s unethical behaviours are unlikely to be rewarded or accepted, and by integrating the theories of deontic justice and affective events, offers a rationale for the emotional mechanism that underlies the interpersonal influence of unethical behaviour.


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