Having it Easy: Consumer Discrimination and Specialization in the Workplace

2013 ◽  
Author(s):  
Sacha Kapoor ◽  
Arvind Nathan Magesan
Keyword(s):  
Consumer Discrimination

Courting Customers: Assessing Consumer Racial Profiling and other Marketplace Discrimination

2005 ◽  
Vol 24 (1) ◽  
pp. 163-171 ◽  
Author(s):  
Anne-Marie G. Harris ◽  
Geraldine R. Henderson ◽  
Jerome D. Williams
Keyword(s):  
Racial Profiling ◽  
Federal Court ◽  
Ethnic Discrimination ◽  
Level Of Service ◽  
Court Decisions ◽  
Service Degradation ◽  
The U.S ◽  
Consumer Discrimination

Through an examination of 81 federal court decisions made between 1990 and 2002 involving customers’ allegations of race and/or ethnic discrimination, the authors uncover three emergent dimensions of discrimination: (1) the type of alleged discrimination (subtle or overt), (2) the level of service (degradation or denial), and (3) the existence of criminal suspicion in the alleged discriminatory conduct (present or absent). Using a framework that enables the categorization and aggregation of cases with common themes, the authors demonstrate that real and perceived consumer discrimination remains a problem in the U.S. marketplace, and they conclude that further research is necessary for marketers to address the issue effectively.

CONSUMER DISCRIMINATION OF PORK COLOR AT THE MARKET PLACE

1978 ◽  
Vol 43 (4) ◽  
pp. 1150-1152 ◽  
Author(s):  
D. WACHHOLZ ◽  
R. G. KAUFFMAN ◽  
D. HENDERSON ◽  
J. V. LOCHNER
Keyword(s):  
Market Place ◽  
Consumer Discrimination

Consumer discrimination in the NBA revisited

2010 ◽  
Vol 47 (4) ◽  
pp. 881-883
Author(s):  
Philip Broyles ◽  
Bradley Keen
Keyword(s):  
Consumer Discrimination
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