Annex 1: Service Delivery – Review of Impact and Effectiveness of Transparency and Accountability Initiatives

2010 ◽  
Author(s):  
Anuradha Joshi
Keyword(s):  
Service Delivery ◽  
Accountability Initiatives ◽  
Transparency And Accountability

Significance of Clouds for Connected Governments

2016 ◽  
pp. 15-38 ◽  
Author(s):  
Pethuru Raj
Keyword(s):  
Service Delivery ◽  
It Infrastructure ◽  
Indian Government ◽  
The Core ◽  
Cloud Infrastructures ◽  
Transparency And Accountability

Clouds are emerging as the core IT infrastructure for all kinds of organizations across the globe. Business and government are embarking on the cloud journey with all the clarity and confidence to tackle the associated challenges. The cloud idea represents bringing in optimization and transformation of IT infrastructures to be innately robust and resilient for the forthcoming era of knowledge. With the maturity of ICTs, governments too are keen to embrace them to deliver a bevy of people-centric services to citizens. IT vendors are also working with worldwide governments to chalk out viable plans and methodologies to enhance the service delivery assurance, competency and capability. In this chapter, we aim to discuss how the cloud paradigm is shaping up the unique requirements of connected governments. We also discuss how the Indian government is investing in cloud infrastructures to bring in the much-demanded transparency and accountability in electronic governance.

scholarly journals Good City Governance in India

2014 ◽  
Vol 2 (2) ◽  
pp. 126
Author(s):  
Raj Kumar Siwach ◽  
N. Nillam
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Study Design ◽  
Good Governance ◽  
Case Study Design ◽  
City Governance ◽  
Governance Transparency ◽  
Transparency And Accountability

Good governance is identified as imperative for enhancing the performance of Municipal councils in India. This is against the backdrop of mounting service delivery challenges confronting these Municipalities especially in the Haryana province. Using a case-study design, the study assesses performance in the context of basic elements of participative governance, transparency and accountability. The article contributes to growing literature on public sector issues in the discipline.

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