Multi-Stakeholder Governance for Effectively Sharing Social Responsibility (Social Contracts, Deliberative Democracy and Endogenous Conformity)

Subject area Strategic management. Study level/applicability The case is suitable for undergraduates, MBA, and executive MBA courses. Case overview This case on Satya Bharti School Program, an initiative of the Bharti Foundation, highlights the journey, achievements and challenges faced during the implementation of a noble vision. The case maps the strategy implemented from multiple vantage points and aims to show how the compelling need of providing quality education in rural India transformed the way people look at corporate social responsibility (CSR) activities. Expected learning outcomes The case analysis aims to help students comprehend and understand: the concept of corporate social responsibility; the strategic decision-making process amidst constraints in the context of not-for-profit organizations; how organizational excellence models are embedded to improvise practices and processes; the concept of the multi-stakeholder framework; and how external and internal issues can affect the success of a CSR program. Supplementary materials Teaching notes are available; links to videos are provided.

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A RESPONSABILIDADE SOCIAL DA EMPRESA E A CIDADANIA NA PARTICIPAÇÃO DEMOCRÁTICA

Percurso ◽

10.21902/revpercurso.2316-7521.v2i29.3498 ◽

2019 ◽

Vol 2 (29) ◽

pp. 261

Author(s):

Leandro Souza ROSA

Keyword(s):

Decision Making ◽

Social Responsibility ◽

Deliberative Democracy ◽

Social Evolution ◽

Ethical Responsibility ◽

Democratic Participation ◽

Decision Making Process ◽

Democratic State ◽

The Social

RESUMOEste artigo analisa a responsabilidade social e ética da empresa, que não se limita a gerar empregos e pagar impostos para criar o lucro, mas também participa ativamente da sociedade, já que o Estado possui uma demanda maior do que consegue suprir e as empresas podem desempenhar o papel de agentes de grandes transformações na vida dos indivíduos. Para tanto, examinou-se a concepção da função social no Estado Democrático de Direito, bem como o instituto da responsabilidade social, cujas diretrizes baseiam-se na cidadania por meio da participação democrática, de modo que o modelo que melhor se enquadraria nesse sistema é o da democracia deliberativa, conforme se demonstra. Assim, por meio de exemplos concretos, buscou-se demonstrar que a empresa pode desenvolver a participação democrática para se envolver no processo decisório e fomentar a evolução social. PALAVRAS-CHAVE: Empresa; Responsabilidade Social; Cidadania; Democracia. ABSTRACTThis article analyzes the social and ethical responsibility of the company, which not only generates jobs and pay taxes to create profit, but also actively participates in society, since the State has a greater demand than it can supply and companies can play the role of agents of great transformations in the life of individuals. For this, the conception of the social function in the Democratic State of Law, as well as the institute of social responsibility, whose guidelines are based on citizenship through democratic participation, was examined, so that the model that would fit best in this system is that of deliberative democracy, as demonstrated. Thus, through concrete examples, it was tried to demonstrate that the company can develop the democratic participation to be involved in the decision-making process and to foment the social evolution. KEYWORDS: Company; Social Responsibility; Citizenship; Democracy.

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Kolaborasi multi-stakeholder pada praktik corporate social responsibility dalam penanganan sampah di Desa Pengarengan Kabupaten Cirebon

Gulawentah Jurnal Studi Sosial ◽

10.25273/gulawentah.v6i1.9471 ◽

2021 ◽

Vol 6 (1) ◽

pp. 54

Author(s):

Yorri Harlyandra ◽

Kafa Abdallah Kafaa

Keyword(s):

Corporate Social Responsibility ◽

Focus Group ◽

Social Responsibility ◽

Electric Power ◽

Focus Group Discussion ◽

Group Discussion ◽

Multi Stakeholder ◽

Corporate Social

Sebagai salah satu perusahaan yang bergerak dibidang produksi pemanfaatan sumber daya alam, PT. Cirebon Electric Power (CEP) telah melaksanakan berbagai program Corporate Social Responsibility (CSR), salah satunya ialah kegiatan penanganan sampah di Desa Pengarengan, Kabupaten Cirebon melalui kelompok Penggerak Wisata Pengarengan (PESPA). Program ini menjadi penting untuk dilihat dikarenakan memiliki keunikan tersendiri, yakni keberadaan multi-stakeholder di sana yang ikut berperan aktif dan berkolaborasi dalam mengupayakan keberhasilan kegiatan tersebut, mengingat persoalan sampah di sana cukup meresahkan masyarakat. Penelitian ini menggunakan metode kualitatif-deskriptif yang dipadukan dengan teori implementasi CSR dan kerja sama multi-stakeholder. Data penelitian diperoleh melalui tiga tahap, yakni observasi, wawancara, dan focus group discussion. Hasil penelitian menunjukkan bahwa peran multi-stakeholder yang terlibat dalam kegiatan penanganan sampah ini antara lain: PT. CEP sebagai inisiator, enabler, mentor, dan controller; kelompok Formas PL sebagai implementer dan controller; Pemerintah Desa Pengarengan sebagai regulator dan controller; kelompok PESPA sebagai implementer; tokoh masyarakat sebagai enabler dan controller, dan; DLH Kabupaten Cirebon sebagai regulator dan sekaligus implementer. Namun demikian, kegiatan ini juga memiliki tantangannya tersendiri, yakni mengupayakan adanya konsistensi para stakeholder yang terlibat dan perlunya inovasi-inovasi pengembangan, seperti pemanfaatan sampah plastik menjadi berbagai macam kerajinan atau sampah organik menjadi pupuk kompos.

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On the relationship between corporate social responsibility and competitive performance in Brazilian Small and Medium Enterprises - empirical evidence from a stakeholders’ perspective

10.31237/osf.io/bdumw ◽

2019 ◽

Author(s):

Paula Regina Back

Keyword(s):

Corporate Social Responsibility ◽

Social Responsibility ◽

Structural Equation ◽

Small And Medium Enterprises ◽

Equation Modeling ◽

Competitive Performance ◽

Social Responsibilities ◽

Multi Stakeholder ◽

Medium Enterprises ◽

Corporate Social

This paper aims to show that the strategic incorporation of socially responsible actions, in small and medium enterprises contribute to improving the competitiveness of those organizations. The analysis is from a multi-stakeholder perspective. It investigates the link among firms’ relationship with key stakeholders with the objective to find out if there is a competitive advantage in applying Corporate Social Responsibilities practices. Besides the direct influence of Corporate Social Responsibility practices on competitive performance, the mediating connection of relationship improvements has been analyzed. By using their influence, stakeholders hold the key to the environment in which the organization operates and its subsequent financial performance. The empirical analysis was constructed on survey data through structural equation modeling (SEM). To accomplish this assignment data were collected from a sample of Brazilian SMEs. Participants were firms from the Southern region of Brazil mainly from the State of Rio Grande do Sul, Santa Catarina, and Parana. The outcome shows that there is a strong connection between the development of Social Responsibilities practices and relational improvements. In addition, the significant relationship in developing Social Responsibilities Practices positively translates, with a high accuracy outcome into competitive performances.

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Corporate and Financial Social Leadership in Emerging Markets and the Developing World

CSR and Socially Responsible Investing Strategies in Transitioning and Emerging Economies - Advances in Business Strategy and Competitive Advantage ◽

10.4018/978-1-7998-2193-9.ch002 ◽

2020 ◽

pp. 23-45

Author(s):

Julia M. Puaschunder

Keyword(s):

Social Responsibility ◽

Emerging Markets ◽

Developing World ◽

Stakeholder Management ◽

Economic Systems ◽

Socially Responsible ◽

Responsible Investment ◽

Stakeholder Partnerships ◽

Multi Stakeholder ◽

Corporate Social

Corporate social responsibility (CSR) attributes economic, legal, social, and philanthropic responsibilities within the corporate sector. Sustainable financial social responsibility is primarily addressed by socially responsible investment (SRI). This chapter addresses the concepts of CSR and SRI in emerging markets and the developing world with special attention to top-down and bottom-up approaches. Theoretical descriptions discuss the human constituents of responsibility and the international emergence of CSR, with special attention to multi-stakeholder partnerships. The rise of SRI in the international arena in the wake of stakeholder activism and intrinsic socio-psychological motives are outlined. Recommendations target ingraining social responsibility in economic systems by global governance, multi-stakeholder management, and governmental assistance of the implementation and administration of corporate and financial social responsibility.

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Assessing the Outcome Effectiveness of Multi-Stakeholder Initiatives in the Field of Corporate Social Responsibility – The Example of the United Nations Global Compact

Journal of Cleaner Production ◽

10.1016/j.jclepro.2018.04.005 ◽

2018 ◽

Vol 189 ◽

pp. 775-784 ◽

Cited By ~ 6

Author(s):

Sarah Margaretha Jastram ◽

Jenny Klingenberg

Keyword(s):

Corporate Social Responsibility ◽

Social Responsibility ◽

United Nations ◽

United Nations Global Compact ◽

Global Compact ◽

The United Nations ◽

Multi Stakeholder ◽

Corporate Social

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Corporate Social Responsibility at LUX* Resorts and Hotels: Satisfaction and Loyalty Implications for Employee and Customer Social Responsibility

Sustainability ◽

10.3390/su12229745 ◽

2020 ◽

Vol 12 (22) ◽

pp. 9745

Author(s):

Haywantee Ramkissoon ◽

Felix Mavondo ◽

Vishnee Sowamber

Keyword(s):

Corporate Social Responsibility ◽

Social Responsibility ◽

Structural Equation ◽

Integrative Model ◽

2030 Agenda ◽

Equation Modelling ◽

Customer Delight ◽

Strategic Csr ◽

Multi Stakeholder ◽

Corporate Social

Corporate Social Responsibility (CSR) remains a hot topic in management. Yet, little is known about how well managers, employees and consumers are responding to CSR initiatives to align with the 2030 Agenda for Sustainable Development. Underpinned by well-established theories, this study develops a single integrative model of managers’, employees’ and consumers’ CSR. Data were collected from the LUX* group of resorts and hotels located on three Indian Ocean islands: Mauritius, Reunion and the Maldives. Structural equation modelling was employed. Findings reveal: (1) organizational CSR is positively related to employee social responsibility; (2) organizational CSR is negatively associated with customer social responsibility; (3) employee social responsibility is negatively related to customer social responsibility; (4) employee social responsibility is negatively related to customer delight; (5) customer social responsibility is positively related to customer satisfaction; and (6); customer social responsibility is positively related to customer delight. Strategic CSR initiatives with a multi-stakeholder engagement approach are discussed.

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