scholarly journals The relationship between strategic performance measurement techniques, measurement alignment and performance measurement system satisfaction in hotels

2011 ◽  
Vol null (40) ◽  
pp. 157-180
Author(s):  
Yoo, Seung-Eok
Author(s):  
Yeney Widya Prihatiningtias ◽  
Sofyan Wijaya Julianto

This study aims to examine the effect of the Strategic Performance Measurement System (SPMS) on distributive justice, procedural justice, Organizational Citizen Behavior (OCB), and employee performance. The respondents are employees at the General Directorate of Treasury (GDT) of the Ministry of Finance as one of the agencies initiating the implementation of SPMS in the Indonesian public sector institution reflected in the remuneration system. Two hundred forty-nine data were collected using the survey method. Data analysis was performed using the structural equation model. The results showed that the SPMS significantly had a positive effect on distributive justice and procedural justice. Distributive justice has a significant positive impact on procedural justice. Then, procedural justice substantially has a positive impact on OCB. Significantly, OCB has a positive impact on employee performance. The results of the mediating relationship tests between SPMS and employee performance are, first, the relationship is mediated by distributive justice, procedural justice, and OCB. Second, the relationship between them can be mediated by procedural justice and OCB. Both results show complementary partial mediation relationships. This implies that the remuneration rubric needs to be matched with the individual and job characteristics, supported by the senior management. Keywords: Strategic Performance Measurement System, distributive justice, procedural justice, organizational citizen behavior, employee performance


2020 ◽  
Vol 10 (1) ◽  
pp. 63-71
Author(s):  
Nurhaeda Abbas ◽  
Anggraini Sukmawati ◽  
Muhammad Syamsun

Today the performance measurement of Muhammadiyah Luwuk uUniversity’s performance has not formulated yet based on University’s vision and mission. It will affect the strategic steps needed and performance improvement efforts in the future.  Human resource scorecard is the right system to be applied in Muhammadiyah Luwuk University. The purpose of this study is to designed a performance measurement system at Muhammadiyah Luwuk University using the Human Resource Scorecard with four perspectives: stakeholder, academic management and kemuhammadiyaan, operational and innovation, as well as and learning. Data was analyzed by analytical hierarchy process method. This research was conducted by distributing questionnaires, focus group discussions and in-depth interview with stakeholders at Muhammadiyah Luwuk University. The results showed that there were 14 strategic objectives and 33 key performance indicators to be achieved by the priority objectives, which are: empowerment and development of faculty, increased administrative process quality, improved sound budget performance and, improvement of the relationship with stakeholders.


Author(s):  
Naser Zouri ◽  
Zahra Abdolkarimi ◽  
Seyed A. Payambarpour

Objective- The aim of the study is to enhance the mechanism of strategic performance measurement system goals base of four research questions: (i) to what association between the MCS and enterprise resource planning system (ERPS) intention to strategy performance management system (SPMS)? (ii) To what association between the performance management system (PMS) and ERPS intention to SPMS? (iii) To what relationship between the resource–based view/capabilities and ERPS intention to SPMS? (iv)To do comprehensiveness of organizational performance factors affected on ERPS intention to SPMS? Methodology/Technique A survey questionnaire was used to collect the data in Madinah, Reyaz, and Jeddah. Data was collected during the last section of 2013 of which 160 successful questionnaires were gathered for further analysis. Findings The result shows the impact of evaluation SPMS to solve the market place error and also ability of executives' level of management to solve the behaviours issue in business organization. Novelty - The significance of study contribute executive branch in Saudi universities for the safety of strategic performance measurement system implementation to be modified or changed, taking into account the financial metrics and non-financial when designing a control system. Type of Paper Empirical paper Keywords: , Strategic performance measurement system, Enterprise resource planning system, Strategic management category, Market place error.


2008 ◽  
Vol 32 (4) ◽  
pp. 626 ◽  
Author(s):  
Ian P Anderson ◽  
Marcia Anderson ◽  
Janet Smylie

This article reviews the development of the national Indigenous performance measurement system over the last decade. Data were collected from the published and unpublished literature and review of government websites, facilitated by key informant interviews which provided information about the policy context. A number of innovations have occurred over the last decade, including the development of a conceptual framework to underpin a system-wide approach to performance measurement that is aligned with nationally agreed strategic goals. The development of mechanisms to oversee Indigenous health strategy and health data development create formal mechanisms that potentially link data development and performance measurement priorities. Innovation in the development of processes to support health system performance improvement is evident, but this needs to be prioritised, particularly with respect to those components of the health system that are not Indigenous-specific.


2021 ◽  
Vol 22 (2) ◽  
pp. 125-132
Author(s):  
Fachruzzaman Fachruzzaman

This study aims to categorize the performance measurement system and management commitment of Bengkulu regional apparatus, and obtain empirical evidence of the relationship between the performance measurement system and management commitment. This study uses a quantitative approach with a survey method. Primary data was collected using a questionnaire distributed to elements of leadership and staff involved in the planning, implementation and/or supervision process at the Regional Work Units (SKPD) in Bengkulu. The results show that the SKPD performance measurement system is categorized in the worst case with management commitment in the category of getting started but limited performance. Empirically, the performance measurement system has a relationship with management commitment.


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