scholarly journals IT Leadership In A Global Environment: An Analysis Of Critical Success Factors And Software Engineering Best Practices In Context Of India

Author(s):  
Sanjay Singh ◽  
Karthik Mahadevan

Over the past few years, the IT landscape has changed dramatically to facilitate new entrants from emerging economies in the global market. Some nations such as India and China are poised to emerge as IT superpowers in the years to come. In this paper, we attempt analyze some of the critical success factors (CSF) that facilitate the development of IT leaders. Taking India as an example, we explore CSFs like educational system, governmental policies, infrastructure and entrepreneurial activities that are necessary for creating and fostering IT leaders. We conclude by describing the best practices for implementing software engineering projects in an offshore environment.

Author(s):  
Flevy Lasrado

Innovation, is a subject of considerable interest for entrepreneurs. They share a keen interest in learning how to foster innovation and creativity in ways that help firms to create increasing amounts of wealth. Research on innovation and creativity has increased ever since they were considered to be the key to building a competitive advantage. In fact, it is a challenge for organizations to sustain innovation. In this chapter, we explore the factors that entrepreneurs should address to channel innovation in their organizations. Entrepreneurship, on the other hand, requires the funneling and implementation of creative ideas, leading to innovation. This chapter is particularly relevant to global managers seeking to identify inhibitors of creativity and business innovation and how to combat the roadblocks and create a sustainable innovation environment. The chapter discusses the three essential components that must be considered to spur innovation. We highlight the best practices associated with these factors through a case study of three organizations.


Author(s):  
Danielly De Paula ◽  
Franziska Dobrigkeit ◽  
Kathryn Cormican

AbstractProficiency in design thinking (DT) can contribute to the success of many companies. Successful implementation of DT can be achieved by identifying its Critical Success Factors (CSFs). Critical success factors are items or actions that should be present in a particular project or situation in order to be successful. However, to date, there has not been any formal study on synthesizing the critical success factors for a successful DT implementation based on existing research. In light of this, the aim of this paper is to develop a conceptual framework that proposes factors that may play a role in influencing the success of the DT implementation. Based on best practices and protocols from thematic analysis, we analyzed and synthesized extant literature in order to recognize research topics from the selected papers and categorize them into specific themes to build a framework. This study significantly contributes to the body of knowledge related to DT by offering the first attempt to identify CSFs for DT implementation, which can allow companies to take required precautions to elude failures or problematic areas and be able to increase the success rate of implementing DT


Author(s):  
R. Sathyarani ◽  
J. Katyayani

Benchmarking for Best practices has covered many industries during the last two decades. The scope of the business may vary, but the importance of best practices for women empowerment has been a common business objective and the capacity of organizations to implement best practices has become very important to achieve success in the long run. Therefore, the objective of this study is to identify the best practices in achieving organizational excellence among Women Empowerment organisations. The study is based on the critical success factors for organization excellence such as Strategic planning and control, organization process climate, organization excellence benchmarking, team effectiveness, employee morale, empowerment readiness, ethical work culture and customer satisfaction from the literature review. A total sample of 100 respondents of which 50 are employees from different levels in Rastriya Seva Samithi (RASS) and 50 respondents are women beneficiaries from women empowerment programmes conducted by RASS in Tirupati, Andhra Pradesh. The results of the study provide an insight to Women Empowerment organizations in Andhra Pradesh on the critical success factors that are appropriate to their needs in order to achieve organizational excellence.


2022 ◽  
pp. 255-270
Author(s):  
José Duarte Santos ◽  
José Pita Castelo

If the definition of CRM is not consensual, the model for incorporating or analyzing the concept within an organization is also not. In this chapter, considering the ‘Six-Dimensional Model CRM Strategy', which integrates 65 critical success factors, the authors analyze how these manifest themselves in an organization. Thus, the case studied is presented and described following the six dimensions (CRM strategy formulation, relational marketing philosophy, best practices, organizational and human resources, CRM processes, CRM technology) and also synthesizes in a table how the company analyzed reacted to critical success factors.


2016 ◽  
Vol 23 (4) ◽  
pp. 843-865 ◽  
Author(s):  
Joseph Kwame Ofori-Kuragu ◽  
Bernard Baiden ◽  
Edward Badu

Purpose – The purpose of this paper is to explore the development of a set of critical success factors (CSFs) for Ghanaian contractors. The factors collectively define a set of best practices which Ghanaian contractors should focus on improving if they are to attain internationally competitive performance. Design/methodology/approach – A systematic review of previous research, literature on existing programmes, models and frameworks commonly used for improving performance was undertaken to identify the most important success factors. The identified factors were scored and ranked with 16 of the most frequently occurring success factors selected. A questionnaire-based survey of Ghanaian contractors explored their perceptions of the most important success factors. Using factor analysis, the most important success factors were extracted. Findings – Eight CSFs were identified for Ghanaian contractors. These were: quality and zero defects culture, organisational design, work culture and work environment, client satisfaction, strategy, leadership, measurement, analysis of information and knowledge management and implementation of lean principles. Practical implications – The CSFs developed provides a ready set of criteria which can be used by contractors with little or no experience of benchmarking to compare their performance in best practices or to implement improvement programmes. Originality/value – The first formal set of CSFs for Ghanaian contractors is presented. Not much research work has been done on organisational CSFs that are focused by this research.


2020 ◽  
Vol 26 (7) ◽  
pp. 1761-1788 ◽  
Author(s):  
Nighat Afroz Chowdhury ◽  
Syed Mithun Ali ◽  
Sanjoy Kumar Paul ◽  
Zuhayer Mahtab ◽  
Golam Kabir

PurposeSupply chain management plays an important role in sustaining businesses in today's competitive environment. Therefore, industrial managers are focusing on exploring the key performance improvement attributes of supply chain management to achieve a better position in the global market. Aimed at ensuring best supply chain management practices, this study presents the key performance improvement attributes, known as critical success factors (CSFs), within the context of the apparel supply chain of Bangladesh.Design/methodology/approachIn this paper, the interpretive structural modeling method (ISM) has been applied to develop a structural framework to analyze the contextual relationship among the factors under consideration. MICMAC (Matriced' Impacts Croise´s Multiplication Applique´e a´ unClassement) analysis has also been performed to define the classification of the CSFs in terms of their driving and dependence power.FindingsThe research findings reveal that supply chain collaboration/partnership and customer satisfaction are of crucial importance to success in the context of supply chain management of the readymade (RMG) garments industry of Bangladesh. Further evidence suggests that these, along with other success factors, can assist in achieving a competitive advantage and better market position. A number of theoretical and managerial implications have been provided for managers and practitioners, and for further evaluation of the study.Originality/valueThis paper considers a new supply chain problem which identifies and evaluates critical success factors. This paper also develops a new structural model for evaluating critical success factors.


2019 ◽  
Vol 8 (3) ◽  
pp. 148
Author(s):  
Mohammed Ilyas

This is an exploratory study which inquires and investigates the difficulties associated with Quality Assurance (QA) and Program Accreditation. The study highlights specific issues faced in the adoption and implementation of QA standards, sub standards and criteria.  It identifies a few critical success factors (CSFs) and indigenised QA tools for program accreditation in Saudi Universities. The CSFs include Stakeholders’ involvement, Top management support, orientation of staff with QA processes and standards, defining administrative procedures of accreditation, continuous quality improvement and assimilation of QA processes in day-to-day environment.  Concurring with the Saudi Vision 2030 and National Transformation Program 2020, this study took the empirical approach and collected data from documentations and guidelines related to the National mission of QA and Accreditation initiated by agencies like National Centre for Academic Assessment and Accreditation (NCAAA)  and Saudi Arabia Quality Framework (SAQF). This study suggests using the Delphi technique to evaluate the current scenario and ensure predictability judgments for a successful implementation of CSFs and best practices. As a group communication technique, the Delphi technique ideally suited this study making use of a group of individuals (e.g Faculty, Assessors) engaging themselves in resolving complex issues through a consensus. The Delphi technique is also indispensably relevant where no historical data exist, as many programs in Saudi universities are still not accredited.  Finally, the Delphi Technique is also a method that helps identify risks, reduce bias in the data and estimate the outcome of events, truly representing predictability and versatility.  The implications of this study include offering guidelines to programs and institutions undergo an accreditation process, by identifying true CSF and best practices. 


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