POLICY DEVELOPMENT TOWARDS APPLICATION AND CONTENTS SERVICE PROVIDERS ON DIGITAL ECOSYSTEM THROUGH OVER THE TOP

Increased use of smartphones and the availability of wireless broadband have encouraged the use of Internet-based platforms and services that often compete with similar services based on longer technology. For example services such as Facebook, Skype, and WhatsApp that offer voice or video calls over the Internet compete with traditional SMS and voice calls through telecommunications networks. Such a platform has gained popularity especially in developing countries because calling via the internet is much cheaper than making calls on telecommunications networks. These online applications and services change the traditional sector and change the landscape of the market economy. The increasing popularity of applications and services, often referred to by telecommunications regulators as "Over-the-Top" (OTT) services, brings new regulatory challenges to the government. Regulatory strategies are needed to be able to continue to develop digital ecosystems in Indonesia. This study is carried out qualitatively through literature studies. The output of this study produced recommendations for policies related to application service policies and content on digital ecosystems through the internet (Over The Top).

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Difficulties in Establishing Liability in Online Defamation; Tanzania Experience

International Journal of Law and Public Administration ◽

10.11114/ijlpa.v1i1.3356 ◽

2018 ◽

Vol 1 (1) ◽

pp. 48

Author(s):

Charles W. Marwa

Keyword(s):

General Public ◽

Service Providers ◽

Legal Framework ◽

The Internet ◽

Internet Service Providers ◽

Internet Service ◽

Choice Of Law ◽

Electronic Evidence ◽

Internet Users ◽

The Government

This paper is devoted to uncover difficulties in establishing liability in online defamation in Tanzania. The focus is on the effectiveness of the current laws and regulations relating to online defamation; and the lack of awareness on the part of the general public on legal and practical challenges in establishing liability over defamatory comments occurring on the internet. The investigator discovered that, the existing legal framework in Tanzania cover issues of establishing liability in online defamation suffers from a number of inadequacies. Moreover the legal and practical challenges includes, the weakness of some law and regulations covering online defamation, limitation periods, jurisdiction and choice of law issues, investigation and admissibility of electronic evidence and its authenticity, identifying anonymous defendant and the rights to privacy. The author recommends that the government has to consider amending its law by taking on board the forgotten stakeholders opinions that would address by dealing with specific issues of liability in online defamation to internet users, Internet Service providers(ISP’s) and intermediary for their defamatory comments.

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Role and Importance of IoT in the Smart City and E-Governance

Journal of Student Research ◽

10.47611/jsr.vi.544 ◽

2017 ◽

Author(s):

MUHAMMAD SAQIB ◽

Nadia Al-Muqrashi

Keyword(s):

Internet Of Things ◽

Smart City ◽

Service Providers ◽

Smart Cities ◽

The Internet ◽

Smart Cameras ◽

The Government ◽

Relationship Of ◽

The Relationship ◽

The Internet Of Things

In the recent years, developments growth have been rising in utilizing of recent technologies; Smart cities have been furnished with various electronic devices concentrated on the Internet of Things (IoT) to be more smarter than before. The Internet of Things is empowered by various emerging technologies such as smart cameras, sensors, wireless communication devices etc. Smart cities are huge systems connected with countless sub-systems, and these systems are depending on the electricity to move the human, things, and data to share information. Without electric power and Internet of Things, the smart city cannot be achieved and services cannot be provided. This paper aims to provide a comprehensive concept of IoT, the smart city as well as the relationship of Smart Cities to IoT. Moreover, an extensive review of the relationship of IoT to the smart city discussed with few instances of services provided by the government using IoT technologies for the citizens. Therefore the objects and applications which come under the IoT technology that can be used to meet the objective of having a smart city. In this paper, a thorough literature on the concept of IoT with Smart City and a brief comparison of it in terms of services, challenges, and issues are discussed. Also the discussion on the issues faced by service providers with regards to technologies used to equip the citizens with up to date services.

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Implementing and Managing a Large-Scale E-Service

Cases on Information Technology Series - Cases on Electronic Commerce Technologies and Applications ◽

10.4018/978-1-59904-402-6.ch016 ◽

2011 ◽

pp. 260-281

Author(s):

Theodore H.K. Clark ◽

Karl Reiner Lang ◽

Will W.K. Ma

Keyword(s):

Hong Kong ◽

Business Model ◽

Large Scale ◽

Service Providers ◽

Digital Economy ◽

The Internet ◽

New Model ◽

Face To Face ◽

Protection Scheme ◽

The Government

This case concerns a recently launched retirement protection scheme, the Mandatory Provident Fund (MPF), in Hong Kong. Service providers, employers, employees and the government are the four main parties involved in the MPF. The service has been implemented in two versions, that is, a bricks model and a clicks model. The former is based on conventional paper-based transactions and face-to-face meetings. The focus of this case, however, is on the latter, which introduces MPF as a service in an e-environment that connects all parties electronically and conducts all transactions via the Internet or other computer networks. The case discusses the MPF e-business model, and its implementation. We analyze the differences between the old and the new model and highlight the chief characteristics and benefits of the e-business model as they arise from the emerging digital economy. We also discuss some major problems, from both managerial and technical perspectives, that have occurred during the phases of implementing and launching the new service.

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British Music Industry: A Case Study In Music Piracy

Journal of Business & Economics Research (JBER) ◽

10.19030/jber.v7i8.2328 ◽

2011 ◽

Vol 7 (8) ◽

Author(s):

Kamlesh T. Mehta

Keyword(s):

Service Providers ◽

Music Industry ◽

The Internet ◽

Music Piracy ◽

Internet Service ◽

Criminal Offense ◽

British Music ◽

The Government ◽

Total Sales

The case study is about loss of business due to piracy and file-sharing in the music industry in Britain.  According to a survey by Ipsos Inc. (2006), CD piracy cost the industry £165m in lost revenue in 2005 - nearly 10% of total sales.  The survey found that 37 million pirated CDs were sold in Britain in 2005.  The piracy of music in Britain has pinned the British Music Industry (BMI) and the music artists against the internet service providers, the government and the consumers.  The BMI is blaming the Internet Service Provider (ISP) firms for not policing illegal downloads of music and asked them to disconnect people who ignore requests to stop sharing music.  The ISP firms do not see their role as policing the piracy problem and do not agree with BMI.  The BMI is pressuring the government to legislate copyright offenses related to music downloads in Britain.  Also, the BMI wants the consumers engaged in copyright offense of music piracy to be prosecuted for criminal offense in addition to civil offenses.  The consumers disagree with the BMI.  The case study discusses the current actions of the BMI, ISPs and the British Government.

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Managing the Internet Payment Platform project

Journal of Information Technology ◽

10.1057/palgrave.jit.2000110 ◽

2007 ◽

Vol 22 (4) ◽

pp. 410-419 ◽

Cited By ~ 3

Author(s):

Janis L Gogan ◽

Ulric J Gelinas

Keyword(s):

Financial Management ◽

Pilot Project ◽

The United States ◽

Government Procurement ◽

Federal Agencies ◽

The Internet ◽

Management Service ◽

Pilot Test ◽

Application Service ◽

The Government

This case examines issues in the assessment and adoption of Internet technologies in a federal US government context, and describes in detail a pilot project to determine the feasibility of adopting an application service provider solution to support procurement by multiple federal agencies using a variety of different legacy transaction systems. The pilot test of the Internet Payment Platform (IPP) by the eMoney group of the United States Treasury's Financial Management Service involved three federal agencies and subsets of their suppliers. Participants saw many benefits from their use of the IPP, but agreed that for full-scale operation it needed to be modified to better fit the government procurement context. The project manager is weighing the pros and cons of conducting another pilot test using the same commercial software as before, or obtaining and customizing a new commercial package, or building a new system from scratch.

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Implementing and Managing a Large-Scale E-Service

Cases on Global IT Applications and Management ◽

10.4018/978-1-93070-816-7.ch009 ◽

2011 ◽

pp. 158-184

Author(s):

Theordore H.K. Clark ◽

Karl Reiner Lang ◽

Will Wai-Kit Ma

Keyword(s):

Hong Kong ◽

Business Model ◽

Large Scale ◽

Service Providers ◽

Digital Economy ◽

The Internet ◽

New Model ◽

Face To Face ◽

Protection Scheme ◽

The Government

This case concerns a recently launched retirement protection scheme, the Mandatory Provident Fund (MPF), in Hong Kong. Service providers, employers, employees and the government are the four main parties involved in the MPF. The service has been implemented in two versions, i.e., a bricks model and a clicks model. The former is based on conventional paper-based transactions and face-to-face meetings. The focus of this case, however, is on the latter, which introduces MPF as a service in an e-environment that connects all parties electronically and conducts all transactions via the Internet or other computer networks. The case discusses the MPF e-business model, and its implementation. We analyze the differences between the old and the new model and highlight the chief characteristics and benefits of the e-business model as they arise from the emerging digital economy. We also discuss some major problems, from both managerial and technical perspectives, that have occurred during the phases of implementing and launching the new service.

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Application Service Provider Aggregation Architecture

Web-Enabled Systems Integration ◽

10.4018/978-1-59140-041-7.ch007 ◽

2011 ◽

pp. 120-141

Author(s):

Christoph Bussler

Keyword(s):

Enterprise Resource Planning ◽

Data Exchange ◽

Service Providers ◽

Resource Planning ◽

The Internet ◽

Application Service Provider ◽

Application Service Providers ◽

Application Service ◽

Integration Problem ◽

Application Hosting

Application service providers (ASPs) are a new type of service providers that make the whole spectrum from low-end applications like e-mail systems to high-end applications like enterprise resource planning (ERP) management systems available to customers over the Internet through browser-based user interfaces (application hosting). This relieves a customer from installing and managing the applications himself in his own data center. Instead, the customer pays a fee for accessing the application over the Internet. However, as soon as a customer uses several applications hosted by different ASPs, a management burden arises for the customer as well as an application integration problem, since the applications are hosted individually by several ASPs without any coordination or data exchange between them. The arising integration (aggregation) problems are discussed in this chapter. An ASP aggregation architecture is defined based on B2B integration servers that address these problems by supporting the seamless access and seamless integration of all hosted applications hiding the differences between the ASPs.

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The Influence of Non-Governmental Organisations (NGOs) on Primary Education Policy in Laos

10.26686/wgtn.17018771 ◽

2021 ◽

Author(s):

◽

Oulath Saeng Outhay

Keyword(s):

Education Policy ◽

Primary Education ◽

Policy Development ◽

Service Providers ◽

Aid Effectiveness ◽

Policy Outcomes ◽

Structured Interviews ◽

Education Development ◽

The Government ◽

Major Donors

Laos is a poor and aid-dependent country in South-East Asia. Its primary education development has depended heavily on external assistance, which has caused some scholars to argue that education policy is shaped by this influence. While major donors have played a significant role in driving Lao primary education development, NGOs are increasingly engaging in the process since Laos has adopted global commitments, particularly the Education for All goals of the Millennium Development Goals. While the Government of Laos values NGOs’ contributions as equally to those of major donors, it commonly views NGOs as ‘service providers’ and major donors as ‘policy counterparts’. The government is wary of NGOs’ mission and this has also shaped NGOs’ space in the policy arena. This thesis has examined the extent to which NGOs have influenced Lao primary education policy since the adoption of the Vientiane Declaration on Aid Effectiveness in 2006. This research draws on a social constructivist epistemology, and data collection employed qualitative methods including semi-structured interviews, analysis of relevant policy documents, and participant observation. The interviews involved 24 participants representing government agencies, NGOs, donor organisations and education specialists. The main focus of interviews was to explore the degree of NGOs’ influence on primary education policy, the mechanisms and strategies that NGOs use to exercise their influence, and how such mechanisms and strategies have impacted on their role at policy level. The findings indicate that NGOs have limited influence on Lao primary education policy. Although they have some influence through participating in policy dialogues, they have minimal influence on the outcomes of policy development. The fact that NGOs have limited influence on policy outcomes is attributed partly to their limited financial capacity and partly the limits of their specialised expertise to support and convince the government for policy change. The deciding factor, nevertheless, is the government’s reluctance to integrate NGOs’ advice and recommendations into Lao primary education policy due to its wariness of NGOs’ influence, particularly on politically sensitive issues.

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The Influence of Non-Governmental Organisations (NGOs) on Primary Education Policy in Laos

10.26686/wgtn.17018771.v1 ◽

2021 ◽

Author(s):

◽

Oulath Saeng Outhay

Keyword(s):

Education Policy ◽

Primary Education ◽

Policy Development ◽

Service Providers ◽

Aid Effectiveness ◽

Policy Outcomes ◽

Structured Interviews ◽

Education Development ◽

The Government ◽

Major Donors

Laos is a poor and aid-dependent country in South-East Asia. Its primary education development has depended heavily on external assistance, which has caused some scholars to argue that education policy is shaped by this influence. While major donors have played a significant role in driving Lao primary education development, NGOs are increasingly engaging in the process since Laos has adopted global commitments, particularly the Education for All goals of the Millennium Development Goals. While the Government of Laos values NGOs’ contributions as equally to those of major donors, it commonly views NGOs as ‘service providers’ and major donors as ‘policy counterparts’. The government is wary of NGOs’ mission and this has also shaped NGOs’ space in the policy arena. This thesis has examined the extent to which NGOs have influenced Lao primary education policy since the adoption of the Vientiane Declaration on Aid Effectiveness in 2006. This research draws on a social constructivist epistemology, and data collection employed qualitative methods including semi-structured interviews, analysis of relevant policy documents, and participant observation. The interviews involved 24 participants representing government agencies, NGOs, donor organisations and education specialists. The main focus of interviews was to explore the degree of NGOs’ influence on primary education policy, the mechanisms and strategies that NGOs use to exercise their influence, and how such mechanisms and strategies have impacted on their role at policy level. The findings indicate that NGOs have limited influence on Lao primary education policy. Although they have some influence through participating in policy dialogues, they have minimal influence on the outcomes of policy development. The fact that NGOs have limited influence on policy outcomes is attributed partly to their limited financial capacity and partly the limits of their specialised expertise to support and convince the government for policy change. The deciding factor, nevertheless, is the government’s reluctance to integrate NGOs’ advice and recommendations into Lao primary education policy due to its wariness of NGOs’ influence, particularly on politically sensitive issues.

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