scholarly journals The adoption of mobile payment services by consumers: an empirical analysis results

2017 ◽  
Vol 13 (3) ◽  
pp. 383-408 ◽  
Author(s):  
Arkady Trachuk ◽  
Natalia Linder
Keyword(s):  
Empirical Analysis ◽  
Mobile Payment ◽  
Payment Services

The adoption of NFC-based mobile payment services: an empirical analysis of Apple Pay in China

2020 ◽  
Vol 18 (3) ◽  
pp. 343
Author(s):  
Xiaodie Pu ◽  
Felix T.S. Chan ◽  
Alain Yee Loong Chong ◽  
Ben Niu
Keyword(s):  
Empirical Analysis ◽  
Mobile Payment ◽  
Payment Services ◽  
Apple Pay

The Adoption of NFC-based Mobile Payment Services: An Empirical Analysis of Apple Pay in China

2020 ◽  
Vol 18 (1) ◽  
pp. 1
Author(s):  
Ben Niu ◽  
Alain Yee Loong Chong ◽  
Felix T.S. Chan ◽  
Xiaodie Pu
Keyword(s):  
Empirical Analysis ◽  
Mobile Payment ◽  
Payment Services ◽  
Apple Pay

scholarly journals Predicting Consumer Intention to Use Mobile Payment Services: Empirical Evidence from Vietnam

2016 ◽  
Vol 8 (1) ◽  
pp. 117 ◽  
Author(s):  
The Ninh Nguyen ◽  
Tuan Khanh Cao ◽  
Phuong Linh Dang ◽  
Hien Anh Nguyen
Keyword(s):  
Empirical Evidence ◽  
Service Providers ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Future Research ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Payment Services ◽  
The Impact

<p>Mobile payment has relative advantages compared to other payment methods, thus providing benefits for both consumers and the society. This study attempts to examine factors influencing consumer intention to use mobile payment services. Survey data are used to investigate the impact of consumers’ perceptions of mobile payment services and social influence on use intention. Empirical evidence from 489 Vietnamese consumers confirms a significant relationship between the factors and behavioral intention, and reveals that perceived trust is the strongest predictor of intention to use mobile payment services followed by perceived ease of use, perceived enjoyment, perceived behavioral control, perceived usefulness and subjective norm, respectively. The results contribute to the evolving literature, and suggest that mobile payment service providers should particularly focus on building up consumer trust, and making their services clear, understandable and easy to use. Future research directions for extending this study are also discussed.</p>

Emergence of a Digital Platform Based Disruptive Mobile Payments Service

2020 ◽  
pp. 979-999
Author(s):  
Yasmin Mahgoub ◽  
Niklas Arvidsson ◽  
Alberto Urueña
Keyword(s):  
Contextual Factors ◽  
Driving Factors ◽  
Mobile Payment ◽  
Successful Implementation ◽  
Service Platform ◽  
Digital Platform ◽  
Mobile Payments ◽  
Payment Services ◽  
Very High

Banks are motivated to be interested in developing platforms to provide mobile payment services to their customer and for those to be innovative. However, the successful implementation of a mobile payments service platform is mainly determined by how much players are fully motivated to realize it. In fact, in the Swedish context, the involvement level of mobile payment service platforms are very high whereas few studies have examined the related issues of mobile payments service platform. Thus, the purpose of this article is to investigate the factors leading banks to develop platforms and how banks manage these platforms. Data was collected by conducting interviews of applicable banks. The results mainly showed that the driving factors are significantly influenced by contextual factors, mutual objectives and opportunities. This article also looks forward to providing the payment industry with applicable guidelines for efficiently implementing and designing mobile payment service platforms.

scholarly journals Predicting mobile network operators users m-payment intention

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Choi-Meng Leong ◽  
Kim-Lim Tan ◽  
Chin-Hong Puah ◽  
Shyh-Ming Chong
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Mobile Network ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mediation Effect ◽  
Mobile Payment ◽  
Content Type ◽  
Payment Services ◽  
Mobile Network Operators

Purpose This study aims to investigate the intention of using mobile payment (m-payment) services in Sarawak, Malaysia. Design/methodology/approach A total of 194 online payment users were selected to respond to the structured questionnaire. The partial least squares-structural equation modelling (PLS-SEM) was used to analyse the data by assessing the measurement and model. Findings Perceived usefulness (PU) and perceived ease of use mediated the relationship between perceived compatibility (PC) and the intention to use the mobile payment for mobile network operators’ services. Research limitations/implications The analysis provides insights that PC is considered as a significant determinant for mobile payment of mobile network operators’ services. Practical implications The operators can consider factors such as PC in the design of their mobile applications and the potential to expand the m-payment services to others e-wallet such as Sarawak e-wallet. The model possesses medium prediction power, which suggests that other variables such as perceived security and personal innovativeness also can be used to predict the usage behaviour of mobile payment for the mobile network services. Originality/value The present study contributes to the m-payment users’ behaviour intention literature by investigating the mobile-based predictors of using m-payment technology in an emerging digital economy state in Sarawak, Malaysia. This study also extends the knowledge of technology acceptance model by introducing the mediation effect of PU and ease of use between the mobile-based predictors and m-payment intention.

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