A New Service Performance Index Based on Time Interval of Complaints

2015 ◽  
Vol 44 (3) ◽  
pp. 20140218 ◽  
Author(s):  
Hsi-Tien Chen ◽  
Kuen-Suan Chen
2021 ◽  
Vol 2 (2) ◽  
Author(s):  
Eyakem Fikru

The producers, intermediaries, shippers, and consignees, located often thousands of miles distant from each other, require efficient transport and logistics services to get the right product with the right quality and quantity to the right place within the right time and above all at a right price. The main objective of this study was to assess the effect of freight transport service performance on international trade competitiveness. A descriptive research design was used. Secondary data were collected from international organizations' policy, standards documents, and annual report of the year 2018 by using the Logistic Performance Index rank. Moreover, a quantitative research approach was applied. The data were entered, manipulated, organized, and analyzed using Excel and Statistical Package for Social Science. Both descriptive and inferential analyses were used to identify and examine the extent of international trade competitiveness and its implication in the global market. As the result reviled the entire logistic performance factors such as Growth Domestic Product, Distance, Infrastructure, Landlocked, and Timelines were found to be significantly important to determine the global market competitiveness. But, the geographical distance between bilateral countries affected a country’s trade negatively. The top 10 higher Logistic Performance Index scores more competitive and better implementer of the effects of freight transport factors; whereas, the bottom scorers had an ineffective market link with their partners.


2021 ◽  
Vol 22 (Supplement_1) ◽  
Author(s):  
H Kaya ◽  
R Asoglu ◽  
A Afsin ◽  
H Tibilli ◽  
E Kurt ◽  
...  

Abstract Funding Acknowledgements Type of funding sources: None. Introduction The epidemic of pneumonia caused by a new coronavirus rapidly spread all over the world. World Health Organization called the condition as coronavirus disease 2019 (COVID-19). COVID-19 has become a life-threatening public health emergency internationally. COVID-19 mostly presents by respiratory tract symptoms including fever, dry cough, and dyspnea. The disease progression causes pneumonia and acute respiratory distress syndrome. Pathophisyology of cardiovascular effects of COVID-19 have not been well known yet. Myocardial dysfunction may occur in cytokine-originated immune reactions. Myocardial performance index (MPI) is a feasible parameter that reflects systolic and diastolic cardiac functions. Purpose We aimed to evaluate the MPI in patients with COVID-19. Methods The study consisted of 40 patients diagnosed with COVID-19 who had mild pneumonia and had not needed intensive care treatment. Transthoracic echocardiographic examination was performed in all patients at the acute stage of infection and after clinical recovery. The average time interval between the baseline and recovery echocardiography exam was about 28 ± 3,4 days. Blood samples were studied on day 0 and on days 7, 14, 21, and 28.  Immunofluorescence assay was used for COVID-19 antibody titers.  Respiratory secretions were sent for RT-PCR tests. Results The mean age was 54 ± 11 years ( male 26 (65% ) ). Statistically significant higher MPI (0.56 ± 0.09 versus 0.44 ± 0.07, p < 0.001), longer isovolumic relaxation time (112.3 ± 13.4 versus 91.8 ± 12.1ms, p < 0.001), longer deceleration time (182.1 ± 30.6 versus 161.5 ± 43.5ms, p = 0.003), shorter ejection time (279.6 ± 20.3 versus 298.8 ± 36.8ms, p < 0.001) and higher E/A ratio (1.53 ± 0.7 versus  1.22 ± 0.4, p < 0.001), were observed during acute period of  infection compared to ones after clinical recovery. Compared with basal values, no significant change in left ventricular systolic ejection fraction was observed after clinical recovery (60.3± 3.2% versus 61.7 ± 2.4%, p > 0.05). Isovolumic contraction time was similar at acute infection and after clinical recovery ( 44.3 ± 7.8 versus 40.6 ± 9.7ms, p > 0.05) Conclusion In conclusion, our study suggests global reversible LV dysfunction in COVID-19 patients with preserved LV systolic function based on tissue Doppler derived MPI. This could be due to isolated subclinical diastolic dysfunction. To our knowledge, this study is the first echocardiographic follow-up study that evaluated the systolic and diastolic function of the left ventricle in COVID -19 patients. The underlying mechanism and its clinical significance can be established by further studies.


Mathematics ◽  
2021 ◽  
Vol 9 (21) ◽  
pp. 2761
Author(s):  
Tian Chen ◽  
Chun-Ming Yang ◽  
Kuen-Suan Chen ◽  
Ting-Hsin Hsu

As the environment of the Internet of Things (IoT) gradually becomes common and mature, various smart application (APP) platforms have sprung up, making what we are doing more convenient, more economical and more efficient. Then, this paper used a bank APP as the research background to discuss issues related to smart APPs. Obviously, through the bank APPs, customers can complete their transfer and payment for various expenses at home, eliminating the inconvenience of going out, which not only can alleviate traffic congestion as well as reduce carbon emissions but also can save the manpower expenditure costs for banks. Consequently, improving APP performance and increasing the number of users of an APP is a very important issue. Therefore, this paper proposed an APP performance index to evaluate the performance of a bank APP. This APP performance index is to evaluate the performance of the APP through the time interval of customers’ access to the APP. The shorter the time interval is, the greater the number of users within a unit time is. In addition, based on cost considerations and effectiveness, the sample size n is usually not too large in practice, in order to make decisions quickly and accurately in a short time. Since the fuzzy testing model based on the confidence interval can be integrated with the past accumulated experience of data experts, the testing accuracy can be leveled up under the condition of small-sized samples. Accordingly, a fuzzy evaluation model was proposed to evaluate whether the performance of the bank APP can reach the required level, and this model was also regarded as a basis for decision-making to determine whether to improve the bank APP. At the same time, we can grasp the opportunities for improvement, achieve the effect of cost reduction, energy saving and carbon reduction, and further move towards the goal of innovative and intelligent management.


2015 ◽  
Vol 2015 ◽  
pp. 1-9 ◽  
Author(s):  
Priya Maheshwari ◽  
Amanda Henry ◽  
Alec W. Welsh

The fetal modified myocardial performance index (Mod-MPI) is a noninvasive, pulsed-wave Doppler-derived measure of global myocardial function. This review assesses the progress in technical refinements of its measurement and the potential for automation to be the crucial next step. The Mod-MPI is a ratio of isovolumetric to ejection time cardiac time intervals, and the potential for the left ventricular Mod-MPI as a tool to clinically assess fetal cardiac function is well-established. However, there are wide variations in published reference ranges, as (1) a standardised method of selecting cardiac time intervals used in Mod-MPI calculation has not been established; (2) cardiac time interval measurement currently requires manual, inherently subjective placement of callipers on Doppler ultrasound waveforms; and (3) ultrasound machine settings and ultrasound system type have been found to affect Mod-MPI measurement. Collectively these factors create potential for significant inter- and intraobserver measurement variability. Automated measurement of the Mod-MPI may be the next key development which propels the Mod-MPI into routine clinical use. A novel automated system of Mod-MPI measurement is briefly presented and its implications for the future of the Mod-MPI in fetal cardiology are discussed.


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