Using data mining for service satisfaction performance analysis for mainland tourists in Taiwan

2014 ◽  
Vol 64 (1) ◽  
pp. 31 ◽  
Author(s):  
Wen Tsao Pan
2019 ◽  
Vol 3 (2) ◽  
pp. 10
Author(s):  
Ardalan Husin Awlla

In this period of computerization, schooling has additionally remodeled itself and is not restrained to old lecture technique. The everyday quest is on to discover better approaches to make it more successful and productive for students. These days, masses of data are gathered in educational databases, however it stays unutilized. To be able to get required advantages from such major information, effective tools are required. Data mining is a developing capable tool for examination and expectation. It is effectively applied in the field of fraud detection, marketing, promoting, forecast and loan assessment. However, it is in incipient stage in the area of education. In this paper, data mining techniques have been applied to construct a classification model to predict the performance of students.


2019 ◽  
Vol 13 (2) ◽  
pp. 122-130
Author(s):  
Dian ayunita Nugraheni nurmala Dewi

Objectives of this study were analyze fish auction participant satisfaction to auction services in TPI Morodemak, analyze attributes effect, services that fit to service quality measurement, and analyzed fish auction participants perception to performance and importance for fish auction house Morodemak services. Used descriptive method and purposive sampling with 49 respondents consists of commercial fishmongers, traditional fishmongers, purse seine owners, and boat lift net owners as fish auction participant. Satisfication measurement used Customer Satisfication Index (CSI), Importance and Performance Analysis (IPA) and gap analysis. Results from this study were value CSI 20% (0.2) indicate the auction participants dissatisfied with the services provided, IPA show there are four attributes should be develop, two elements have not been completed based on measurement requirements of service satisfaction, gap value average -0.05 means the auction participants were not satisfied with the performance of TPI services because the performance value was lower than the importance value.


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