The role of knowledge acquisition in facilitating customer involvement in product development: examining the mediation effect of absorptive capacity

2012 ◽  
Vol 6 (3/4) ◽  
pp. 171 ◽  
Author(s):  
Samer E. Dahiyat ◽  
N.A. Zu' ◽  
bi M.F. Al Zu' ◽  
N.A. bi
Author(s):  
Choo Yeon Kim ◽  
Eun-Hwa Seo ◽  
Canisha Booranabanyat ◽  
Kwangsoo Kim

Although emerging-economy firms (E-E firms) must have a keen interest in improving their performance by utilizing knowledge transferred from their advanced international joint venture (IJV) partner, there has been little research on the performance implications of E-E firms’ knowledge transferred from their advanced IJV partner. So, drawing on open innovation and organizational learning perspectives, we examine whether, how, and when E-E firms’ knowledge acquisition from their IJV partner has a positive impact on their financial performance. Based on data collected from 127 Thai manufacturing firms with a local IJV partnered with an advanced overseas firm, our results reveal that E-E firms’ knowledge acquisition from their IJV partner has an overall positive influence on their financial performance in terms of growth and profitability. Our results further show that innovation performance mediates the relationship between E-E firms’ knowledge acquisition and their financial performance based on a moderated mediation analysis including innovation performance as a mediator and absorptive capacity as a moderator. It is also found that the positive mediation effect of innovation performance is more pronounced in the presence of higher absorptive capacity than otherwise. That is, our results show that even among E-E firms which have acquired much knowledge from their IJV partner, those with higher absorptive capacity achieve better innovation performance than those with lower absorptive capacity, and improved innovation performance subsequently contributes to producing superior financial performance. The key conclusions, implications, and limitations of our study are presented based on these findings.


2018 ◽  
pp. 246-265
Author(s):  
Rebecca Liu ◽  
Aysegul Eda Kop

This chapter contributes to a better understanding of the role of social media in the NPD process and a debate about the impact of social media on NPD success. Through a critical literature review, this chapter provides an insight into the impact of social media on incremental NPD and its contribution to NPD success, in the context of customer involvement. The review is mainly derived from 286 relevant papers published in top-ranked journals between 2005 and 2014. The results suggest that while social media provides an effective and efficient method for collecting information and knowledge about customers' expectations and experiences, it does not necessarily always lead to NPD success. The study shows that hidden customer needs, an advanced evaluation tool, the huge amount of information and a firm's absorptive capacity challenge the use of social media.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shuliang Zhao ◽  
Yanhong Jiang ◽  
Xiaobao Peng ◽  
Jin Hong

PurposeBecause the mechanism of how knowledge sharing affects organizational innovation is still unclear, the study focuses on the relationship between knowledge sharing and organizational innovation performance, with a focus on mediating role of absorptive capacity and individual creativity.Design/methodology/approachOn the basis of the knowledge base view and organizational learning theory, the study propose a model to verify the impact of inbound and outbound knowledge sharing on organizational innovation performance based on previous research. It also analyzed how these effects were mediated by individual creativity and absorptive capacity. The study collected 166 samples to verify the theoretical model.FindingsResults corroborate that inbound knowledge sharing cannot directly promote organizational innovation performance, and absorptive capacity has a full mediation effect between inbound knowledge sharing and organizational innovation performance. Knowledge outbound sharing, individual creativity and absorptive capacity can improve innovation performance. In addition, absorptive capacity and individual creativity have direct and significant impacts on organizational innovation performance. Moreover, absorptive capacity plays a partial mediate role between individual creativity and innovation performance. Finally, this study discusses the policy implications of the study and describes possible future research directions.Originality/valueThe paper creatively divides knowledge sharing into inbound knowledge sharing and outbound knowledge sharing and verifies that knowledge sharing does not directly affect organizational innovation performance. The mediating role of absorptive capacity and individual creativity was analysis.


2013 ◽  
Vol 14 (1) ◽  
pp. 49-61 ◽  
Author(s):  
Richard Harris ◽  
Rodney McAdam ◽  
Irene McCausland ◽  
Renee Reid

The advent of knowledge management has offered new opportunities for small and medium-sized enterprises (SMEs) in peripheral regions to leverage knowledge as a source of competitive advantage. However, few studies at firm level examine the role of knowledge management in helping to improve innovation and competitiveness in SMEs in such regions. This paper explores how SMEs in peripheral regions can use knowledge management concepts and practices of knowledge acquisition and assimilation to achieve higher levels of innovation implementation. Survey findings indicate that more innovative firms are more likely to acquire or source external knowledge through various methods, and are more likely to have higher levels of absorptive capacity. Overall, the authors conclude that SMEs in peripheral regions can use knowledge acquisition and assimilation as antecedents to innovation to help overcome innate tangible resource limitations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jiaqi Yan ◽  
Wenan Hu

PurposeGreen product development is a pivotal way to achieve environmental sustainability. The purpose of this paper is to theorize and empirically test how environmentally specific leadership enhances the green product development performance from the perspective of the HRM system. In this regard, the authors investigate the mediating role of the strength of the HRM system to change with regard to the relationship between environmentally specific leadership and green product development performance. For a substantial explanation of the boundary condition, the authors investigate the moderating role of the green HRM on the relationship between environmentally specific transformational leadership and the strength of the HRM system.Design/methodology/approachBased on climate strength theory, the authors use the three-wave survey data from 362 top or middle managers in the new energy industry of China. This study uses hierarchical linear regression and bootstrapping method to analyze the mediated moderation effect.FindingsResults confirm a positive effect of environmentally specific leadership and the strength of the HRM system on green product development performance. The authors also found the mediation effect of the strength of the HRM system and the moderation effect of green HRM are all significant.Originality/valueThis study integrates the perspectives of both content-focused HRM and process-focused HRM and demonstrates why leadership and the HRM system could jointly enhance green product development performance in Asia.


2016 ◽  
Vol 58 ◽  
pp. 45-57 ◽  
Author(s):  
Antonella La Rocca ◽  
Paolo Moscatelli ◽  
Andrea Perna ◽  
Ivan Snehota

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