scholarly journals Aligning goal analysis and business process modelling: a case study in healthcare

2011 ◽  
Vol 5 (2) ◽  
pp. 144 ◽  
Author(s):  
Evellin C.S. Cardoso ◽  
Renata S.S. Guizzardi ◽  
Joao Paulo A. Almeida
Keyword(s):  
Business Process ◽  
Process Modelling ◽  
Business Process Modelling

scholarly journals Synchronous gesture manipulation for collaboration and coordination of co-located Business Process Modelling

2015 ◽  
Author(s):  
Brenda Scholtz ◽  
Andre Calitz ◽  
Irene Snyman
Keyword(s):  
Business Process ◽  
Design Science ◽  
Science Research ◽  
Process Modelling ◽  
Process Models ◽  
Proof Of Concept ◽  
Business Process Modelling ◽  
Individual Contributions ◽  
Coordination And Collaboration

The purpose of this study was to investigate approaches (techniques and technologies) for the coordination of collaborative tasks using synchronous gesture manipulation. Business Process Modelling (BPM) tasks are often performed in teams of modellers who need to collaborate with each other in order to coordinate and integrate their individual contributions into the various process models in a co-located environment. These collaborative BPM tasks were used as a case study in order to develop the artifact (the BPM-Touch approach) as a proof of concept. The BPM-Touch approach allows for the coordination and collaboration of BPM tasks in co-located modelling teams using synchronous gesture manipulation approaches. The Design Science Research (DSR) methodology was used and several cycles of developing and evaluating the artifact took place. This paper reports on the last cycle and set of evaluations. The proposed approach was implemented in a BPM software package in order to provide empirical validation. Usability evaluations of the software were undertaken with both students and BPM professionals as participants. The empirical results of the evaluations revealed that the participants found the approach to be effective and rated the usability and satisfaction of the collaboration and gesture manipulation aspects of the software positively.

Combining modelling and simulation approaches

2016 ◽  
Vol 22 (1) ◽  
pp. 56-74 ◽  
Author(s):  
Stefania Bisogno ◽  
Armando Calabrese ◽  
Massimo Gastaldi ◽  
Nathan Levialdi Ghiron
Keyword(s):  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Process Modelling ◽  
Modelling And Simulation ◽  
Operational Performance ◽  
Business Process Modelling ◽  
Content Type ◽  
Patient Arrival

Purpose – The purpose of this paper is to provide a method for analysing and improving the operational performance of business processes (BPs). Design/methodology/approach – The method employs two standards, Business Process Modelling Notation (BPMN 2.0) and Business Processes Simulation (BPSim 1.0), to measure key performance indicators (KPIs) of BPs and test for potential improvements. The BP is first modelled in BPMN 2.0. Operational performance can then be measured using BPSim 1.0. The process simulation also enables execution of reliable “what-if” analysis, allowing improvements of the actual processes under study. To confirm the validity of the method the authors provide an application to the healthcare domain, in which the authors conduct several simulation experiments. The case study examines a standardised patient arrival and treatment process in an orthopaedic-emergency room of a public hospital. Findings – The method permits detection of process criticalities, as well as identifying the best corrective actions by means of the “what-if” analysis. The paper discusses both management and research implications of the method. Originality/value – The study responds to current calls for holistic and sustainable approaches to business process management (BPM). It provides step-by-step process modelling and simulation that serve as a “virtual laboratory” to test potential improvements and verify their impact on operational performance, without the risk of error that would be involved in ex-novo simulation programming.

scholarly journals Adaptive business rules framework for workflow management

2019 ◽  
Vol 25 (5) ◽  
pp. 948-971
Author(s):  
Kanana Ezekiel ◽  
Vassil Vassilev ◽  
Karim Ouazzane ◽  
Yogesh Patel
Keyword(s):  
Real Time ◽  
Business Process ◽  
Business Processes ◽  
Object Oriented ◽  
Process Modelling ◽  
Semantic Indexing ◽  
Business Rules ◽  
Business Process Modelling ◽  
Bottom Up ◽  
Content Type

Purpose Changing scattered and dynamic business rules in business workflow systems has become a growing problem that hinders the use and configuration of workflow-based applications. There is a gap in the existing research studies which currently focus on solutions that are application specific, without accounting for the universal logical dependencies between the business rules and, as a result, do not support adaptation of the business rules in real time. The paper aims to discuss this issue. Design/methodology/approach To tackle the above problems, this paper adopts a bottom-up approach, which puts forward a component model of the business process workflows and then adds business rules which have clear logical semantics. This allows incremental development of the workflows and semantic indexing of the rules which govern them during the initial acquisition. Findings The paper introduces an event-driven model for development of business workflows which is purely logic-based and can be easily implemented using an object-oriented technology, together with a model of the business rules dependencies which supports incremental semantic indexing. It also proposes a two-level inference mechanism as a vehicle for controlling the business process execution and the process of adaptation of the business rules at real time based on propagating the dependencies. Research limitations/implications The framework is strictly logical and completely domain-independent. It allows to account both synchronous and asynchronous triggering events as well as both qualitative and quantitative description of the conditions of the rules. Although our primary interest is to apply the framework to the business processes typical in the construction industry we believe our approach has much wider potential due to its strictly logical formalization and domain independence. In fact it can be used to control any business processes where the execution is governed by rules. Practical implications The framework could be applied to both large business process modelling tasks and small but very dynamic business processes like the typical digital business processes found in online banking or e-Commerce. For example, it can be used for adjusting security policies by adding the capability to adapt automatically the access rights to account for additional resources and new channels of operation which can be very interesting ion both B2C and B2B applications. Social implications The potential scope of the impact of the research reported here is linked to the wide applicability of rule-based systems in business. Our approach makes it possible not only to control the execution of the processes, but also to identify problems in the control policies themselves from the point of view of their logical properties – consistency, redundancies and potential gaps in the logics. In addition to this, our approach not only increases the efficiency, but also provides flexibility for adaptation of the policies in real time and increases the security of the overall control which improves the overall quality of the automation. Originality/value The major achievement reported in this paper is the construction of a universal, strictly logic-based event-driven framework for business process modelling and control, which allows purely logical analysis and adaptation of the business rules governing the business workflows through accounting their dependencies. An added value is the support for object-oriented implementation and the incremental indexing which has been possible thanks to the bottom-up approach adopted in the construction of the framework.

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