scholarly journals A public-private partnership to transform online education through high levels of academic student support

2020 ◽  
Vol 36 (5) ◽  
pp. 30-45
Author(s):  
Chris Walsh ◽  
Abhinav Mital ◽  
Michael Ratcliff ◽  
Ana Yap ◽  
Zeina Jamaleddine

Online education often struggles to maintain a consistent, high quality academic experience. High attrition rates and low student satisfaction continue to challenge higher education providers. We present an innovative public-private partnership that delivers a resources-sufficient model of fully online postgraduate education with high levels of academic student support in an unbundled approach. The partnership overcomes the challenges that plague online education by leveraging learning analytics to provide highly responsive student support, 7 days a week and in the evenings. The success of this model is its ability to ameliorate problems inherent in online education. This includes the lack of ongoing staff training and support to successfully teach online, staff availability when students need support and insufficient staff-student ratios. As the sector moves towards a digitally integrated future, our model of online education illustrates how a public-private partnership can provide online learning that is effective as measured by high rates of student retention and transition, satisfaction, and academic success. We argue our resources-sufficient model provides a transformational roadmap for scaled online learning that creatively reimagines supported, personalised, engaged and student-centred digital learning as the sector moves towards a digitally integrated future. Implications for practice or policy Public-private partnerships can represent a rebundling of the university that explicates how the university should work to provide responsive, supported, and high-quality online education. A resources-sufficient model of online education characterised by high levels of ongoing staff training, learning analytics to track student engagement, and optimum staff-student ratios, increases student retention and transition, satisfaction, and academic success. Student engagement systems that leverage learning analytics can work to increase students’ academic success and decrease attrition rates.

Author(s):  
K. P. S. D. Kumarapathirana

Data mining combines machine learning, statistical and visualization techniques to discover and extract knowledge. Student retention is an indicator of academic performance and enrolment management of the university. Poor student retention could reflect badly on the university. Universities are facing the immense and quick growth of the volume of educational data stored in different types of databases and system logs. Moreover, the academic success of students is another major issue for the management in all professional institutes. So the early prediction to improve the student performance through counseling and extra coaching will help the management to take timely action for decrease the percentage of poor performance by the students. Data mining can be used to find relationships and patterns that exist but are hidden among the vast amount of educational data. This survey conducts a literature survey to identify data mining technologies to monitor student, analyze student academic behavior and provide a basis for efficient intervention strategies. The results can be used to develop a decision support system and help the authorities to timely actions on weak students.


2019 ◽  
Vol 7 (2) ◽  
Author(s):  
David Sachs

In 1999, Pace University was awarded a $1,000,000, three-year FIPSE Learning Anytime Anywhere Program (LAAP) Grant. The grant focuses on three areas: online testing, enhanced student support services, and mentoring. Funding from the LAAP grant has enabled the University to greatly enhance the student services that are provided to online students. The focus has been primarily on students who are within the NACTEL program, an online AS in Telecommunications degree offered to individuals working for Citizens Communications, Qwest, SBC and Verizon, and who are members of the Communications Workers of America (CWA) and the International Brotherhood of Electrical Workers (IBEW). FIPSE funding has enabled the University to extensively survey students in the program, by an outside evaluator. These surveys are all online, are tabulated instantly, and provide a steady stream of feedback to administrators and faculty who are involved in the program. In addition, FIPSE funding hasmade it possible to hire individuals who on a regular basis attend to how to best provide enhanced student support services for online students. As new ideas are developed, they are implemented as quickly as possible. This paper will present some of the research findings, and will also provide details about the changes to the NACTEL program that have occurred as a direct result.


2016 ◽  
Vol 17 (2) ◽  
pp. 203-210 ◽  
Author(s):  
Margie Jantti ◽  
Jennifer Heath

Purpose – The purpose of this paper is to provide an overview of the development of an institution wide approach to learning analytics at the University of Wollongong (UOW) and the inclusion of library data drawn from the Library Cube. Design/methodology/approach – The Student Support and Education Analytics team at UOW is tasked with creating policy, frameworks and infrastructure for the systematic capture, mapping and analysis of data from the across the university. The initial data set includes: log file data from Moodle sites, Library Cube, student administration data, tutorials and student support service usage data. Using the learning analytics data warehouse UOW is developing new models for analysis and visualisation with a focus on the provision of near real-time data to academic staff and students to optimise learning opportunities. Findings – The distinct advantage of the learning analytics model is that the selected data sets are updated weekly, enabling near real-time monitoring and intervention where required. Inclusion of library data with the other often disparate data sets from across the university has enabled development of a comprehensive platform for learning analytics. Future work will include the development of predictive models using the rapidly growing learning analytics data warehouse. Practical implications – Data warehousing infrastructure, the systematic capture and exporting of relevant library data sets are requisite for the consideration of library data in learning analytics. Originality/value – What was not anticipated five years ago when the Value Cube was first realised, was the development of learning analytic services at UOW. The Cube afforded University of Wollongong Library considerable advantage: the framework for data harvesting and analysis was established, ready for inclusion within learning analytics data sets and subsequent reporting to faculty.


2020 ◽  
Vol 73 (8) ◽  
pp. 1650-1654
Author(s):  
Vitaliy D. Chopchik ◽  
Oleksander A. Kaniura

The aim: to substantiate conceptual approaches to organizing the model of university stomatological clinic based on the public-private partnership principles (PPP). Materials and methods: To achieve the aim the author used general scientific methods of analysis, synthesis, generalization, interpreting scientific data as well as systemic and structural-functional approaches. The conceptual approaches comply with the Constitution of Ukraine, laws and other legislative standards of Ukraine, generally accepted standards and principles of world law in the healthcare, considering the Ukrainian and foreign experience. Results: The article represents conceptual approaches to organizing university clinic, based on the public-private partnership principles, in order to provide development of theoretical and practical stomatology, training professionals as well as to providing accessible and affordable high-quality stomatological service to population. Introduction of the conceptual approaches will provide for development of a modern model of the university clinic, creating public-private healthcare institution which will provide affordable and high-quality stomatological service corresponding to modern requirements and approaches ( last advances of science and technology). Implementation of the public-private partnership mechanisms will be a guarantee of steady long-lasting social-economic development of the clinic. Conclusions: The priority way of development of the university clinics under new economic conditions is basing their economic mechanisms on the PPP principles. To realize this, the conceptual approaches to organizing university stomatological clinic model based on the public-private partnership principles were introduced (with the example of university stomatological clinic).


2013 ◽  
Vol 17 (1) ◽  
Author(s):  
Marwin Britto ◽  
Susan Rush

The issue of “student retention” in higher education has become a critical focus in recent years. This problem is even more severe with students enrolled in online courses. While many institutions have tried to address this persistent issue, few have been able to mount an effective and sustained strategy to decrease attrition rates, particularly for students in online courses. This paper describes the efforts of Lone Star College-Online and its Online Student Support Services unit to build and implement a comprehensive suite of services for online students with the intention of enhancing the online student experience and ultimately, directly and indirectly, improving student retention rates. It is hoped that others can learn and gain from the shared successes and challenges presented in this paper.


2017 ◽  
Vol 8 (2) ◽  
pp. 123-129 ◽  
Author(s):  
Jennifer Allen ◽  
Catherine Nichols

The place of student voice, whilst present in the evaluation of the teaching and learning process in higher education institutions, is limited in the planning, provision and ownership of student support services that promote student success and retention. This project seeks to recognise that students have an active role and partnership in constructing their own success and their voice is integral to this partnership. To promote the importance of the student voice at the University of Newcastle (UON), this initiative has established the Office of Student Advocacy (OSA). This is a collaborative enterprise between university staff and student associations, a communication strategy for student-elected representatives on university committees and, a reporting mechanism for student concerns to be communicated to the relevant decision makers at UON. The project repositions students as co-creators of student support to inform student success.


Author(s):  
Marina Vladimirovna Makarova

The subject of this research is investments in development of online education in Russia. The object of this research is online education in the current conditions of digital economy. The author analyzes the dynamics of investments in capital assets and federal expenditure over the period from 2016 to 2018. The growing role of online education on the Russian education market is indicated. Analysis is conducted on the increased costs of education development. The conclusions are formulated on need for attracting private investments in online educational projects, as well as active development of public-private partnership. It is underlined that although federal expenditure (investments) on education is increasing, it is clearly insufficient and requires attraction of private investments through development of public-private partnership. The following conclusions were made: 1) the government develops mechanisms of public-private partnerships; 2. Only regional investment funds remain in Russia; the Investment Fund of the Russian Federation no longer exists, since its creation on the federal level was not justifiable; 3. Russian education increases its rating on the international level, which influence the development of higher education in the Russian Federation along with export of education; 4. Internet usage among Russian population is uneven. The scientific novelty consists in the attempt to determine the trends in export of Russian education.


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