The Impact of Technology and Social Media on Sales Relationships

10.13007/112 ◽  
2013 ◽  
Author(s):  
Lesley S. J. Farmer

Collective intelligence may be loosely defined as the capacity of a group to think, learn, and create collectively. Online education reflects an interactive mode relative to information, particularly because of social media, that can involve expertise and resources that generate collective intelligence to address issues. Several theories reflect a belief in the dynamic and situational meanings that collectives create. The impact of technology, particularly in terms of social networks, also informs collective intelligence-related educational theories. This chapter explains conditions for optimum use of collective intelligence, noting individual and group behaviors, cultural factors, and its application in online education.


Author(s):  
Ghadah Althawwad

The influence of social media such as Facebook, LinkedIn, and Twitter plays an increasingly influential role in the daily lives of people. Despite the rise of interest in this topic, the research discussing the ethical concerns of using social media for recruitment purposes remains in exploratory stages. This chapter provides a systematic review of recent research that was published from 2012 to 2018 and focused on ethical issues related to the use of social media for recruitment purposes. The techno-ethical lens, which studies the impact of technology on ethics, was used to explore the social and ethical aspects of how recruiters use social media for recruitment purposes.


Author(s):  
Shahzad Qaiser ◽  
Nooraini Yusoff ◽  
Farzana Kabir Ahmad ◽  
Ramsha Ali

Many different studies are in progress to analyze the content created by the users on social media due to its influence and social ripple effect. Various content created on social media has pieces of information and user’s sentiments about social issues. This study aims to analyze people’s sentiments about the impact of technology on employment and advancements in technologies and build a machine learning classifier to classify the sentiments. People are getting nervous, depressed and even doing suicides due to unemployment; hence, it is essential to explore this relatively new area of research. The study has two main objectives 1) to preprocess text collected from Twitter concerning the impact of technology on employment and analyze its sentiment, 2) to evaluate the performance of machine learning Naïve Bayes (NB) classifier on the text. To achieve this, a methodology is proposed that includes 1) data collection and preprocessing 2) analyze sentiment, 3) building machine learning classifier and 4) compare the performance of NB and support vector machine (SVM). NB and SVM achieved 87.18% and 82.05% accuracy respectively. The study found that 65% of the people hold negative sentiment regarding the impact of technology on employment and technological advancements; hence people must acquire new skills to minimize the effect of structural unemployment.


2020 ◽  
Vol 13 (7) ◽  
pp. 1 ◽  
Author(s):  
Irum Abbasi

In the current global scenario, the Internet is increasingly becoming a central informational medium that is transforming the way we learn, teach, and communicate. Social media offers a public platform that allows an exchange of thoughts and ideas through posts, tweets, and comments, albeit with word or character count restrictions. Evidently, creativity cannot be curtailed through content length restrictions. The emergence of a new genre of short-stories called short-short stories and the birth of a new English dialect called Text-speak prove that every cloud indeed has a silver lining. The popularity of social media exchanges signify that technology users have accepted quick social media interactions as a new way of life and have also adjusted their writing to match the content restrictions. Educators and parents are concerned that the attitudes and habits of tech-savvy generation are muddying Standard English as Text-speak is infiltrating students assignments blurring the distinction between formal and informal writing. The phenomenal popularity of short stories that can fit in a tweet or text is an example of how adversity can be turned into an opportunity. Literary purists, however, are concerned that digital literature is shrinking and short-stories are severing their characteristic elements to comply with the restrictions. This paper delineates the impact of technology on daily English writing and literature.


2020 ◽  
Vol 37 (4) ◽  
pp. 139-152
Author(s):  
Maja Šerić

PurposeThis paper examines the impact of communication technology and human-related factors on teacher, student and course performance, in particular on teacher's clarity, perceived value of the course and student learning.Design/methodology/approachCommunication technology factors are analyzed in terms of social media use, while human-related factors are considered through teacher expertise and communication skills, more specifically non-verbal communication (NVC). The research model is tested on a sample of 303 students from two European universities, one in Southwestern and another in Southeastern Europe.FindingsFindings reveal dominance of human factors over technology ones. Culture moderates some of the relationships examined.Research limitations/implicationsNotwithstanding the relatively limited sample of students according to their national culture, this work offers valuable insights into the impact of technology use in classroom and teacher communication skills.Practical implicationsTeacher NVC and expertise override their use of technology-mediated communication in classroom. Findings have raised important questions whether social media applications should actually have place in nowadays education systems. What seems clear from this research is that technology advancements cannot replace teachers, although further research is necessary to re-examine their impact on different student outcomes and in different cultural contexts.Originality/valueThe originality of this paper lies in comparing the impact of technology vs human-related factors on classroom performance. An additional contribution is provided by considering the moderating role of national culture within the proposed research model.


Crowdsourcing ◽  
2019 ◽  
pp. 1103-1123
Author(s):  
Lesley S. J. Farmer

Collective intelligence may be loosely defined as the capacity of a group to think, learn, and create collectively. Online education reflects an interactive mode relative to information, particularly because of social media, that can involve expertise and resources that generate collective intelligence to address issues. Several theories reflect a belief in the dynamic and situational meanings that collectives create. The impact of technology, particularly in terms of social networks, also informs collective intelligence-related educational theories. This chapter explains conditions for optimum use of collective intelligence, noting individual and group behaviors, cultural factors, and its application in online education.


Author(s):  
Victoria Palahicky

Undergraduate learners, as they try to figure out who they are through the process of identity formation, are vulnerable to the damage social media can cause. Yet, social media continues to grow in popularity among users (ages 18-29) and affords the ability to create a more desirable self; sustain current social relationships; and connect with new individuals around the globe. On the other hand, social media use can significantly impact perceptions of “self.” This chapter presents a critical perspective of social media use and the impact it can have on undergraduate learners' mental health and wellbeing. It concludes with a call for innovative supports for the undergraduate learner to address these issues.


2021 ◽  
Vol 1 (4) ◽  
pp. 1-16
Author(s):  
IFFAT ALI AKSAR ◽  
AMIRA FIRDAUS

The impact of technology on well-being is an emerging area of research but has thus far been limited in terms of sample, gender, context, and specific indicators of well-being. With more technologies coming into existence, new media research must expand and emphasize such ignored aspects as women, non-Western societies, and psychological, rather than subjective, well-being. To address this gap, the current research explored the implication of women’s use of social media for their psychological well-being within the context of a patriarchal culture in a developing country. The penetration of the Internet and social media has brought educational, business, and other opportunities for the female elite in Pakistan. Even within Pakistan’s higher socio-economic strata, the male-dominated society offers a woman limited options for free participation in political-economic or even social-cultural spheres. In-depth interviews with seven highly educated professional Pakistani women revealed both its positive and negative implications for their psychological well-being.


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