Customer focus in the development strategy of banking services
Keyword(s):
The article examines the client-oriented approach in the development strategy of banking services. Customer focus in banking based on price competition and is one of the criteria for the competitive position of the credit institution. The main activity of the bank is a customer service organization providing a full range of services designed to meet the needs of the client.
2017 ◽
Vol 2
(3)
◽
pp. 176-181
2021 ◽
Vol 2021
(1)
◽
pp. 24-31
Keyword(s):
2019 ◽
pp. 16-19
2020 ◽
Vol 1
(3)
◽
pp. 55-62
Keyword(s):