Working Conceptually: The Use of Performance Improvement Methodologies in Transformational Work

2008 ◽  
pp. 139-151
Author(s):  
Zach Kaznica ◽  
Orysia Bezpalko ◽  
Grayson Privette ◽  
Kimberly Wilson ◽  
James Won

The Main Hospital operating rooms at Children’s Hospital of Philadelphia identified a decrease in hand hygiene compliance during the second half of fiscal year (FY) 2017. To address this, a combined approach of Human Factors and process improvement methodologies was used to increase compliance, with a global aim of achieving 100% compliance by the end of FY 2018. The Human Factors and Performance Improvement team relied upon a combined approached of methodologies and tools including: the SEEV model (Saliency, Effort, Expectancy, and Value), in-person observation, spaghetti diagrams, link analyses, and a survey to gain qualitative and quantitative data to drive the improvement work. Targeted interventions increased hand hygiene compliance in two pilot rooms by nearly 23%; following spread to the rest of the operating rooms, overall compliance was measured at 100%.


2018 ◽  
Vol 7 (4.20) ◽  
pp. 608
Author(s):  
Khaldoon Al-Tameemi ◽  
Mustafa Alshawi ◽  
Vian Ahmed

The purpose of this paper is to propose an alternative approach to guide public sector organisations, in the developing world, to quickly create an effective work environment to attract Multinational Corporation (MNCs) to foster Foreign Direct Investment (FDI) inflows to deliver their large and strategic investment Projects. The paper provides extensive literature review to discuss the need for public sector performance improvement, in the developing world, and its impact on attracting MNCs and fostering Foreign Direct Investment (FDI) as well as understanding the existing performance methodologies that can help such organisations improvement their performance. The paper, then proposes an alternative to the existing performance improvement methodologies that is capable of introducing a step change to the performance of public sector organisations in a relatively shorter period of time to enable developing world countries to attract MNCs to deliver their strategic projects. A multiple case study research strategy was selected to validate the proposed approach. The findings have confirmed the effectiveness and appropriateness of the proposed approach for overcoming existing weaknesses in the performance of public sector organisations in a relatively shorter period of time. The proposed approach addresses the weakness of the existing performance improvement methodologies to overcome the time factor required for public sector originations to introduce significant performance improvement to attract FDI projects. It can serve as an alternative management structure that is specifically developed to emulate world-class performance in a short period of time without the need to get into the complications of using existing performance improvement methodologies for such organisations, which is rather complicated, lengthy and highly risky.      


2018 ◽  
Vol 7 (4.20) ◽  
pp. 619
Author(s):  
Khaldoon Al-Tameemi ◽  
Mustafa Alshawi ◽  
Vian Ahmed

The purpose of this paper is to propose an alternative approach to guide public sector organisations, in the developing world, to quickly create an effective work environment to attract Multinational Corporation (MNCs) to foster Foreign Direct Investment (FDI) inflows to deliver their large and strategic investment Projects. The paper provides extensive literature review to discuss the need for public sector performance improvement, in the developing world, and its impact on attracting MNCs and fostering Foreign Direct Investment (FDI) as well as understanding the existing performance methodologies that can help such organisations improvement their performance. The paper, then proposes an alternative to the existing performance improvement methodologies that is capable of introducing a step change to the performance of public sector organisations in a relatively shorter period of time to enable developing world countries to attract MNCs to deliver their strategic projects. A multiple case study research strategy was selected to validate the proposed approach. The findings have confirmed the effectiveness and appropriateness of the proposed approach for overcoming existing weaknesses in the performance of public sector organisations in a relatively shorter period of time. The proposed approach addresses the weakness of the existing performance improvement methodologies to overcome the time factor required for public sector originations to introduce significant performance improvement to attract FDI projects. It can serve as an alternative management structure that is specifically developed to emulate world-class performance in a short period of time without the need to get into the complications of using existing performance improvement methodologies for such organisations, which is rather complicated, lengthy and highly risky.      


Author(s):  
Deborah Flores ◽  
Gale Hickenlooper ◽  
Rebecca Saxton

Significant changes in the healthcare environment have occurred that offer challenges for quality improvement and nursing education programs, and thus impact both nursing practice and education. We formed an academic-practice partnership to actively engage students enrolled in an undergraduate nursing research course in quality processes with participation in a medical center’s performance improvement program. This article describes the development of the partnership; and projects, results, and implications for practice. Students worked collaboratively in groups with hospital staff performance improvement preceptors and a course faculty member. Using the Plan, Do, Check, Act (PDCA) model, students collected, analyzed, and disseminated data from existing projects, or those for which the organization had identified a need. Leaders involved in the inception of this partnership agreed that it achieved its goals of enabling the college to effectively teach recently mandated quality improvement methodologies to achieve competency and enhancing the medical center’s capabilities to obtain data for quality improvement purposes. The academic-practice partnership continues to evolve, and we offer discussion about lessons learned and partnership growth.


2020 ◽  
Vol 1 (3) ◽  
pp. 316-324
Author(s):  
Syukrani Kadir

periodically in preparing learning plans, implementing learning, assessing learning achievement, carrying out follow-up assessments of student learning achievement that can improve teacher performance. This performance improvement is through periodic collaborative educational supervision. Based on the results of educational supervision in cycle I and cycle II, teacher performance increased, namely in cycle I, teacher performance in preparing learning plans in cycle I reached 71.98%, while cycle II was 92.44%. Teacher performance in implementing learning cycle I reached 72.44% while cycle II reached 93.81%. Teacher performance in assessing learning achievement in cycle Im reached 81.30% while cycle II was 90.56%. Teacher performance in carrying out follow-up assessments of student learning achievement in the first cycle reached 59.76% while the second cycle was 83.00%. Thus, the average action cycle II was above 75.00%. Based on the results of this study, it can be concluded that the teacher's performance has increased in preparing learning plans, implementing learning, assessing learning achievement, carrying out follow-up assessments of student learning achievement.


Sign in / Sign up

Export Citation Format

Share Document