A case study of quality evaluation from consumers’ perspectives on Malaysian B2C e-commerce websites

Author(s):  
A Wahab ◽  
Faudziah Ahmad ◽  
Fauziah Baharom ◽  
J Yahaya
Keyword(s):  
2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Monika Jurkeviciute ◽  
Amia Enam ◽  
Johanna Torres-Bonilla ◽  
Henrik Eriksson

Abstract Background Summative eHealth evaluations frequently lack quality, which affects the generalizability of the evidence, and its use in practice and further research. To guarantee quality, a number of activities are recommended in the guidelines for evaluation planning. This study aimed to examine a case of an eHealth evaluation planning in a multi-national and interdisciplinary setting and to provide recommendations for eHealth evaluation planning guidelines. Methods An empirical eHealth evaluation process was developed through a case study. The empirical process was compared with selected guidelines for eHealth evaluation planning using a pattern-matching technique. Results Planning in the interdisciplinary and multi-national team demanded extensive negotiation and alignment to support the future use of the evidence created. The evaluation planning guidelines did not provide specific strategies for different set-ups of the evaluation teams. Further, they did not address important aspects of quality evaluation, such as feasibility analysis of the outcome measures and data collection, monitoring of data quality, and consideration of the methods and measures employed in similar evaluations. Conclusions Activities to prevent quality problems need to be incorporated in the guidelines for evaluation planning. Additionally, evaluators could benefit from guidance in evaluation planning related to the different set-ups of the evaluation teams.


2021 ◽  
Vol 36 (9) ◽  
pp. 2350
Author(s):  
Si-nan LI ◽  
Xiao-qing ZHAO ◽  
Jun-wei PU ◽  
Qian WANG ◽  
Pei-pei MIAO ◽  
...  

2018 ◽  
Vol 32 (11) ◽  
pp. 3611-3628 ◽  
Author(s):  
Maryam Safarbeiranvnd ◽  
Hakimeh Amanipoor ◽  
Sedigheh Battaleb-Looie ◽  
Kamal Ghanemi ◽  
Behrouz Ebrahimi

Sign in / Sign up

Export Citation Format

Share Document