scholarly journals Management of Highway Projects in Egypt through Identifying Factors Influencing Quality Performance

2016 ◽  
Vol 2016 ◽  
pp. 1-8 ◽  
Author(s):  
Ahmed Ebrahim Abu El-Maaty ◽  
Ahmed Yousry Akal ◽  
Saad El-Hamrawy
Keyword(s):  
Quality Performance ◽  
Highway Projects ◽  
Factors Affecting ◽  
Product Success ◽  
Factors Influencing ◽  
Design Life ◽  
Questionnaire Form ◽  
Pavement Response ◽  
Asphalt Quality

While project management success focuses upon the processes and the successful accomplishments of cost and time objectives, product success deals with the quality of the final product. Recently, quality of the constructed highway has been considered highly important reason for the pavement response and its design life. The main objective of this paper is to improve the management of highway projects in Egypt by determining the most important factors influencing the quality performance of this industry. In total, 39 factors that may influence the quality of highway projects have been defined through a detailed literature review. The factors are tabulated in a questionnaire form, which is sent out to 13 owners of divided highways, 27 owners of regional roads, and 15 consultants. The analysis of the respondents’ perspectives using fuzzy triangle approach shows that the most important factors affecting the quality are availability of experienced staff in the owner’s and contractor’s teams during the project execution; efficiency of the owner’s inspection team; clarity of responsibilities and roles for each owner, consultant, and contractor; pavement which is not designed according to the regional conditions (e.g., soil type, temperature, and traffic volume); and asphalt quality and type used in the construction process.

Proposed models to measure the quality of highway projects

2017 ◽  
Vol 24 (6) ◽  
pp. 988-1003 ◽  
Author(s):  
Saad Abdel-Karim El-Hamrawy ◽  
Ahmed Ebrahim Abu El-Maaty ◽  
Ahmed Yousry Akal
Keyword(s):  
Regression Analysis ◽  
Quality Improvement ◽  
Linear Regression ◽  
Linear Regression Analysis ◽  
Quality Measurement ◽  
Quality Performance ◽  
Highway Projects ◽  
Content Type ◽  
Factors Influencing

Purpose Quality measurement is the trigger for quality improvement. Indeed, what gets measured gets done. The real scope of quality improvement in construction projects is the difficulty and-maybe-lack of quality measurement methods. The purpose of this paper is to identify the factors influencing the quality performance of highway projects in Egypt. Furthermore, this paper also contributes to develop models to measure the quality level of these projects. Design/methodology/approach A literature review is conducted to compile a list of factors influencing the quality of highway projects. The resulting list of factors is subjected to a questionnaire survey which was sent to owners, consultants and contractors of highway projects in Egypt. Furthermore, linear regression analysis and statistical fuzzy approaches are adopted for modeling process. Findings The survey results show that availability of experienced staff in the owner’s and contractor’s teams during the project execution, asphalt quality and type used in the construction process, pavement is not designed according to the regional conditions, and contractor’s labors and equipment capability are among the most important factors influencing quality performance. Originality/value The main contribution of this study is to develop models to measure the quality of highway projects in Egypt. The first model is based on the linear regression analysis, while the second one is based on a statistical fuzzy approach which is a hybrid approach from the fuzzy logic and regression analysis. Validation of the models reveals that the linear regression and the statistical fuzzy models can accurately assess expected quality of any future highway projects at confidence levels 68.97 and 87.44 percent, respectively.

Customer’s satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank – An Giang Branch

2020 ◽  
Vol 4 (3) ◽  
pp. First
Author(s):  
Tran Minh Hieu ◽  
Nguyen Duong Ngoc Mai Chi
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Test Method ◽  
Quality Of Services ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Alpha Reliability ◽  
Survey Results ◽  
Development Orientation

This study applied SERVQUAL scale of Parasuraman et al to measure factors affecting customer satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank - An Giang Branch (Techcombank An Giang). The study was conducted to survey 207 customers who have been using the service at Techcombank An Giang. The survey results were analyzed by the Cronbach's Alpha reliability test method, then used Exploratory factor analysis (EFA) to verify and evaluate the scale of service quality. The results of the regression analysis show that customer's satisfaction about service quality at Techcombank An Giang includes four factors: The factor with the highest level is the Empathy with Beta = 0.253, the second of factor is the Responsibility with Beta = 0.248, ranked third in the influence level is the Tangible with Beta = 0.235, and the lowest impact level is the Reliability with Beta = 0.144. The research also uses statistical methods to describe and test the differences of demographic factors with customer's satisfactionon service quality.The analysis results show that there is no difference between customer's satisfaction on service quality and factors such as gender, age, income, number of transaction banks, regular transaction banks, and time to use the service at Techcombank An Giang. Through the research results, the author would like to propose some ideas to improve the quality of services, thereby attracting new customers and importantly, keeping traditional customers because the development orientation of Techcombank is to take care of old customers to cross sell other products of the bank. The Stud results offer a basis for the branch to identify the factors influencing customer satisfaction on their service quality, thereby having an appropriate strategy to improve customer satisfaction.

scholarly journals PERSEPSI MASYARAKAT PESISIR TERHADAP PENGGUNAAN ENERGI ALTERNATIF UNTUK MELAUT

2008 ◽  
Vol 3 (2) ◽  
pp. 233
Author(s):  
Mira Mira ◽  
Riza Zulkarnen
Keyword(s):  
Diesel Fuel ◽  
Alternative Energy ◽  
Fossil Fuel ◽  
Community Perception ◽  
Distribution Factor ◽  
Coastal Community ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Low Correlation

Tujuan dari tulisan ini difokuskan untuk mengkaji persepsi masyarakat pesisir (nelayan) terhadap penggunaan energi alternatif untuk melaut, selain itu juga akan dianalisis faktor-faktor yang mempengaruhi nelayan untuk mengganti solar dengan biodiesel dalam mengatasi kelangkaan BBM. Lokasi penelitian yang dipilih adalah Cilacap dan penelitian dilakukan pada tahun 2006. Dari hasil pengolahan data, sebesar 72,50 persen nelayan mempunyai persepsi yang tinggi (positif) terhadap keberadaan biodiesel sebagai energi alternatif dalam mengatasi kelangkaan BBM. Persepsi nelayan yang rendah (negatif) akan menghambat pelaksanaan program desa nelayan mandiri energi, sedangkan persepsi yang tinggi (positif) merupakan dukungan dalam mencapai tujuan program desa nelayan mandiri energi. Terdapat 27,50% nelayan yang masih ragu-ragu tentang keberadaan biodiesel. Menurut nelayan keberadaan biodiesel belum tentu harganya lebih murah dibanding solar. Ada juga responden yang meragukan kualitas biodisel. Ada tiga faktor yang sangat mempengarugi responden dalam proses keputusan pembelian biodiesel harga, kualitas (keamanan), dan distribusi. Pada uji signifikansi 0,05 hasil analisis Spearman memperlihatkan adanya hubungan yang sangat tinggi (derajat asosiasi tinggi) antara harga dengan keputusan membeli biodisel, yaitu sebesar 1 (nilai koefisien korelasi), artinya semakin murah harga biodisel maka semakin besar keinginan responden untuk mengganti solar dengan biodiesel. Faktor distribusi menunjukkan adanya korelasi yang rendah, yaitu sebesar -0, 293 pada uji signifikansi 0,05.  Tittle: Coastal Community Perception to Use Alternative Energi for FishingThis paper was focused on analyzing the coastal community perception on the use of alternative energy for fishing, as well as the factors influencing the fisher to substitute diesel fuel by biodiesel to overcome the high cost problem of fossil fuel. Research was conducted in Cilacap in 2006. The results showed that 72,50% of fishers indicated a high perception (positive) to biodiesel as alternative energy while 27,50% of fisher were uncertained to the use of biodiesel. According to fishers biodesel price was not lower then the solar price.Some fishers were also doubted to the quality of biodesel. There were 3 factors affecting responden to decide on the use of biodiesel : price, quality and distribution. The decision was highly affected by the price (coefficient value=1) based on Spearman analysis. It means, the cheaper the price, the more probability of respondents to use the biodiesel will be. Distribution factor shows a low correlation with value of = -0,293 at level significancy of 0.05. 

scholarly journals Customer’s satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank – An Giang Branch

2020 ◽  
Vol 4 (3) ◽  
pp. First
Author(s):  
Tran Minh Hieu ◽  
Nguyen Duong Ngoc Mai Chi
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Test Method ◽  
Quality Of Services ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Alpha Reliability ◽  
Survey Results ◽  
Development Orientation

This study applied SERVQUAL scale of Parasuraman et al to measure factors affecting customer satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank - An Giang Branch (Techcombank An Giang). The study was conducted to survey 207 customers who have been using the service at Techcombank An Giang. The survey results were analyzed by the Cronbach’s Alpha reliability test method, then used Exploratory factor analysis (EFA) to verify and evaluate the scale of service quality. The results of the regression analysis show that customer’s satisfaction about service quality at Techcombank An Giang includes four factors: The factor with the highest level is the Empathy with Beta = 0.253, the second of factor is the Responsibility with Beta = 0.248, ranked third in the influence level is the Tangible with Beta = 0.235, and the lowest impact level is the Reliability with Beta = 0.144. The research also uses statistical methods to describe and test the differences of demographic factors with customer’s satisfaction on service quality. The analysis results show that there is no difference between customer’s satisfaction on service quality and factors such as gender, age, income, number of transaction banks, regular transaction banks, and time to use the service at Techcombank An Giang. Through the research results, the author would like to propose some ideas to improve the quality of services, thereby attracting new customers and importantly, keeping traditional customers because the development orientation of Techcombank is to take care of old customers to cross sell other products of the bank. The Stud results offer a basis for the branch to identify the factors influencing customer satisfaction on their service quality, thereby having an appropriate strategy to improve customer satisfaction.

scholarly journals Factors Influencing Social Inequality and Quality of Life in Community-Based Tourism Thailand

2020 ◽  
pp. 553-559
Author(s):  
Akkhaporn Kokkhangplu ◽  
Kanokkarn Kaewnuch
Keyword(s):  
Quality Of Life ◽  
Public Administration ◽  
Influencing Factor ◽  
Community Based ◽  
Factors Affecting ◽  
Factors Influencing ◽  
The Government ◽  
Complete Data Analysis ◽  
External Actors

This research aimed to investigate factors affecting the quality of life (QOL) among people involved in community-based tourism (CBT). Data were collected based on the populations residing in the tourism-community areas in each region of Thailand totaling 200 subjects to complete data analysis using multiple regression analysis. The result found that factors influencing the QOL in CBT are found in various elements of Thailand. Furthermore, the main priority is public administration that is considered the most influencing factor concerning QOL among people in CBT followed by economic factors, technological and external actors, in ranked order. The implication of this study was to motivate the community to obtain QOL because managing public administration requires the government to integrate strategic planning and implement policies to resolve the existing inequality in communities. Additionally, the government’s administrative structure in each area would be improved and made more appropriate in the context of the area in each community. Economic aspects in the community comprise creating work, increasing income for people and accessing several funding sources. In the technology section, public and private sectors are considered possessing the capability to establish technological access for the community. The aspect of external actors must be managed through regulations and laws created by the community generating awareness for community members including regulations and compliance to achieve sustainable QOL in the community.

Major repairs of tenement buildings and its role for sustaining the human living environment

Servis plus ◽  
10.12737/5537 ◽  
2014 ◽  
Vol 8 (3) ◽  
pp. 45-50
Author(s):  
Сергей Михайленко ◽  
Sergey Mikhaylenko
Keyword(s):  
Quality Of Life ◽  
Methodological Approach ◽  
Living Environment ◽  
Living Standards ◽  
Factors Affecting ◽  
Systemic Analysis ◽  
Factors Influencing ◽  
Physical Deterioration ◽  
Noise Vibration

The article is devoted to the role and contribution of major repairs of tenement buildings for sustaining a comfortable human living environment, which is directly linked to a region’s living standards. The author identifies the constituents of a living environment and the factors influencing its maintenance in the framework of normative regulation. Major repairs include the maintenance of the performance properties — eliminating the physical deterioration and obsolescence of a tenement building, as well as ensuring the tenants’ and other persons’ safety (in terms of a wide variety of microclimate-creating factors like the quality of breathing air, lighting, noise, vibration, etc.) during and after the repair works. However, it does not target the principal technical and economic characteristics. In compliance with legal and normative regulations, major repairs programs target parts of hard assets and public premises of a tenement building. The author proposes a methodological approach to the assessment of the factors affecting the quality of life during and after the major repairs. The approach is based on the well-known method of socio-economic research involving a systemic analysis, which incorporates the multitude of interdependent and interrelated living-environment-forming factors.

Structural Analysis of Factors Influencing Quality Innovation Capability in Manufacturing Enterprises

2013 ◽  
Vol 584 ◽  
pp. 268-276
Author(s):  
Wei Hong Li
Keyword(s):  
Innovation System ◽  
Practical Significance ◽  
Structure Model ◽  
Innovation Capability ◽  
Factors Affecting ◽  
Manufacturing Enterprises ◽  
Factors Influencing ◽  
Main Factors ◽  
The Relationship

Through the research on the connotation of quality innovation capability in manufacturing enterprises, 22 factors influencing the quality innovation capability in manufacturing enterprises have been screened out. Based on this, the application of interpretative structural modeling (ISM) has determined the relationship between these factors, establishing the multilevel hierarchical structure model of the main factors affecting the quality innovation capability in manufacturing enterprises, and analyzing the relationships between the five levels of the model and the different roles of each factor that the quality innovation capability of manufacturing enterprises innovation system plays. The results have practical significance for manufacturing enterprises to enhance the quality of innovation capability.

scholarly journals An Evaluation of Factors Affecting the Choice of Coastal Recreational Activities

2011 ◽  
Vol 43 (2) ◽  
pp. 167-179 ◽  
Author(s):  
Krishna P. Paudel ◽  
Rex H. Caffey ◽  
Nirmala Devkota
Keyword(s):  
Multinomial Logit Model ◽  
Coastal Development ◽  
Internet Survey ◽  
Site Specific ◽  
Factors Affecting ◽  
Recreational Activities ◽  
Factors Influencing ◽  
Louisiana Coast ◽  
Coastal Louisiana

A visitor's decision to use a particular recreational site is influenced by the individual's taste as well as the characteristics of the site. For this reason, improved knowledge of the visitors' interests and factors influencing their choices are vital for both planning and policy formulations in coastal development. This study examines visitor characteristics and desired site-specific characteristics in order to determine the factors affecting use of the Louisiana coast for specific recreational purposes. We use a multinomial logit model and internet survey data to evaluate the factors affecting individuals' decisions to visit coastal Louisiana for a specific use. Results suggest that the major variables affecting the choice of coastal recreational activities include environmental quality of the site, income, and travel time.

scholarly journals Factors affecting the market of household bank deposits in Ukraine

2021 ◽  
Vol 190 (5-6(2)) ◽  
pp. 98-108
Author(s):  
Serhii Ivanov ◽  
◽  
Svitlana Yudina ◽  
Svitlana Hanziuk ◽  
Tamara Gurzhiy ◽  
...  
Keyword(s):  
Economic Recovery ◽  
Effective Management ◽  
Domestic Investment ◽  
Factors Affecting ◽  
Bank Deposits ◽  
Factors Influencing ◽  
Major Factors ◽  
The Impact ◽  
Further Development

Ukraine currently needs additional investment resources in order to revitalize and develop the economy. The main objective of the study is to determine the regularities, peculiarities behind the formation of organized population’s savings and assess the factors influencing the development of this market in order to improve the quality of its management and use of the potential of domestic investment resources for economic recovery and growth in Ukraine. In order to compare the trends as for the accumulation of savings through deposit investment, the authors analyzed the impact of major factors on these processes in Ukraine and Czech Republic. The main results of the study encompass improved approaches to determining the impact of the system of factors on household deposits based on correlation-regression analysis. This makes it possible to optimize the choice of tools for effective management of deposit resources; further elaborate the approaches to assessing the level of domestic household deposits as well as allows substantiating the directions of implementation of the state policy in the context of ensuring the further development on the market of bank deposit services.

AN ANALYSIS OF THE FACTORS AFFECTING ON DOMESTIC TOURIST SATISFACTION FOR QUALITY OF SERVICES IN SAM MOUNTAIN NATIONAL TOURISM AREA, AN GIANG PROVINCE

2020 ◽  
Vol 65 (11) ◽  
pp. 167-176
Author(s):  
Thang Nguyen Phu
Keyword(s):  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Quality Of Services ◽  
Factors Affecting ◽  
Tourist Satisfaction ◽  
Factors Influencing ◽  
Group 3 ◽  
Group 2 ◽  
Analysis Models

This research was conducted in Sam Mountain National Tourism Area (SMNTA), An Giang province in older to evaluate the factors influencing on the domestic tourist’s satisfaction for quality of tourist’ services. There were 150 domestic tourists interviewed with the questionnaire of 19 preset variables. The analysis models with Exploratory Factor Analysis (EFA) and Multiple Linear Regression Analysis (MLRA) were both applied in. The result shows that, in all of factors categorized into four following groups: (1) Infrastructure, (2) Labour, (3) Tourism activities, (4) Supplemental elements, the group 2 – Labour has the highest score of the process, accounting for 34.9% of the variation of dependent variable (satisfaction), meaning that it has the strongest influence on domestics tourist’ satisfaction for tourist services. The group 3 – Type of activities, and 1 - Infrastructure explain 31.9% and 20.3% of the variation of dependent variable respectively. The group of factors 4 – Supplemental elements has less affecting tourist’s satisfaction, only accounts for 11.5%.

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