scholarly journals ALMA service data analysis and level 2 quality assurance with CASA

2014 ◽  
Author(s):  
Dirk Petry ◽  
Baltasar Vila-Vilaro ◽  
Eric Villard ◽  
Shinya Komugi ◽  
Scott Schnee
Keyword(s):  
Quality Assurance ◽  
Data Analysis ◽  
Service Data ◽  
Level 2

K-MEANS CLUSTERING ALGORITHM FOR SERVICE DATA ANALYSIS BASED ON CUSTOMERS COMBINATION

2018 ◽  
Vol 3 (1) ◽  
pp. 001
Author(s):  
Zulhendra Zulhendra ◽  
Gunadi Widi Nurcahyo ◽  
Julius Santony
Keyword(s):  
Data Mining ◽  
Data Analysis ◽  
Clustering Algorithm ◽  
Customer Complaints ◽  
Using Data ◽  
Clustering Data ◽  
Service Data ◽  
Selection Of

In this study using Data Mining, namely K-Means Clustering. Data Mining can be used in searching for a large enough data analysis that aims to enable Indocomputer to know and classify service data based on customer complaints using Weka Software. In this study using the algorithm K-Means Clustering to predict or classify complaints about hardware damage on Payakumbuh Indocomputer. And can find out the data of Laptop brands most do service on Indocomputer Payakumbuh as one of the recommendations to consumers for the selection of Laptops.

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