Application of Material Standards and ISO Quality Management Systems

1998 ◽  
Author(s):  
Keith E. W. Coulson ◽  
Dennis G. Quinton ◽  
Thomas C. Slimmon
Keyword(s):  
Quality Management ◽  
Life Cycle Cost ◽  
Performance Testing ◽  
Quality System ◽  
International Standards ◽  
Energy Industry ◽  
Management Systems ◽  
Quality Management Systems ◽  
Full Life Cycle ◽  
The Impact

Since the early 1970’s, the pipeline construction and operation industry has supported the development and implementation of various material standards and specifications. The emphases within the pipeline energy industry was to standardize manufacturing and performance testing processes in the provision of a product which would ensure public safety and reliability of service. The pipeline segment of the energy industry has succeeded in incorporating minimum quality levels by way of industry standards, codes, regulatory requirements and propriety company standards. In addition to these minimum product requirements quality assurance programs have been introduced to enhance the likelihood of conformance to the applicable requirements. In 1975, Canada became the first country to prepare and publish quality system standards for commercial use (Z299 standards). International quality system standards development proliferated in the following years, leading to the establishment of the ISO/TC 176 work team which subsequently led to the issue of the internationally accepted ISO 9000 series of standards. This paper will review both the concept and stages of development of CSA pipe and coating standards. It will also analyze the impact that international standards for Quality Management Systems are having in establishing systematic approaches to assessing levels of quality during material manufacture. Finally, a vision of the possible road to the future will be drawn and the positive impacts for the pipeline industry will be projected from a full life cycle cost perspective.

Impact of quality management systems on teaching-learning processes

2016 ◽  
Vol 24 (3) ◽  
pp. 394-415 ◽  
Author(s):  
Francisco José Fernández Cruz ◽  
Inmaculada Egido Gálvez ◽  
Rafael Carballo Santaolalla
Keyword(s):  
Quality Management ◽  
Student Learning ◽  
School Quality ◽  
Learning Processes ◽  
Management Systems ◽  
Educational Institutions ◽  
Quality Management Systems ◽  
Content Type ◽  
Teaching Learning ◽  
The Impact

Purpose Quality management systems are being used more frequently in educational institutions, although their application has generated a certain amount of disagreement among education experts, who have at times questioned their suitability and usefulness for improving schools. The purpose of this paper is to contribute to this discussion by providing additional knowledge on the effects in educational institutions of implementing quality management systems. Specifically, this study investigates teachers’ and managers’ perception of the impact that quality management systems have on one essential dimension of schools, the teaching–learning processes, with impact being understood as sustained medium- and long-term organisational change. Design/methodology/approach The responses were analysed and classified into a set of sub-dimensions linked to quality management processes in a total of 29 Spanish primary and secondary education schools that have used such systems for at least three years. Findings The results showed that, according to the respondents, the following sub-dimensions were improving as a result of implementing quality management plans: teaching and learning processes, the analysis of student results, tutoring, consideration of attitudes and values and assessment processes. Conversely, quality management systems did not seem to have a clear impact on the teaching methodologies used by teachers or on family involvement in student learning. In fact, the perceived impact in these sub-dimensions varied among teachers of public and private schools as well as when comparing different regional autonomous communities. Originality/value As the main objective of a school is to guarantee student learning, one of the essential purposes of school quality assurance systems is to perform all the activities aimed at ensuring high levels of student performance.

scholarly journals The influence of quality management systems for improvement of logistics supply in Poland

2017 ◽  
Vol 8 (4) ◽  
pp. 643-655 ◽  
Author(s):  
Dominik Zimon
Keyword(s):  
Quality Management ◽  
Quality Management System ◽  
Empirical Studies ◽  
Iso 9001 ◽  
Management Systems ◽  
Quality Management Systems ◽  
Supply Logistics ◽  
Definition Of ◽  
The Impact ◽  
A Company

Research background: ISO 9001 with its requirements gives a company a guidance on the definition of the quality management system architecture, based on the process approach and the indications for its continuous improvement. Despite the general emphasis to the benefits of implementation of ISO 9001 in the literature, there is a still lack of research concerning the actual impact of quality management systems for improving specific logistics processes. The research is focused on the Polish market because there is no research in the subject literature which concerns the impact of the implementation of quality management systems on the improvement of logistic processes in Polish enterprises. Purpose of the article: The focus of this publication was to examine the impact of the implementation of the requirements of ISO 9001 for process improvement supply logistics. Methods: Empirical studies were carried out in September and October 2014 on a group of 17 companies with implemented and certified quality management systems according to ISO 9001. The research tool was a questionnaire survey sent to management representatives (25 respondents) and workers (140 respondents). The surveys were supplemented with direct interviews with employees of the companies. Findings: Based on the survey it can be stated that the quality management systems, accord-ing to ISO 9001, had a fairly large impact on improving procurement processes. This is particularly evident in areas including relationships with suppliers, quality control, workflow and communication, both internal and external. The positive aspects achieved through the implementation of quality management systems due to the fact that the ISO 9001 standard in its commitments puts great emphasis on the organization of the procurement process.

scholarly journals ANALYSIS OF THE TECHNICAL REGULATION STATE OF COSMETIC PRODUCTS TURNOVER IN UKRAINE

ScienceRise ◽  
2020 ◽  
Vol 2 ◽  
pp. 39-46
Author(s):  
Iryna Kazakova ◽  
Viacheslav Lebedynets
Keyword(s):  
Life Cycle ◽  
Quality Management ◽  
State Regulation ◽  
The State ◽  
International Standards ◽  
Management Systems ◽  
Cosmetic Products ◽  
Technical Regulation ◽  
Quality Management Systems ◽  
Technological Product

The object of research is the state regulation of the turnover of cosmetic products and some aspects of their implementation in Ukraine. Investigated problem. The issue of import substitution of Ukrainian cosmetic products and the increase in their production and sales in the Ukrainian and foreign markets is an urgent reason for the dynamic development of the cosmetic industry and the diversification of its traditional forms and directions of application. The solution to these problems mainly depends on the level of technical regulation by the state and requires proper legislative support in accordance with the requirements of international standards and EU directives. The main scientific results. The foreign experience of regulatory support and state regulation of the turnover of cosmetic products (CP) is summarized. The problems of technical regulation of cosmetic and medicinal cosmetics in Ukraine are identified. An addition to the draft national technical regulation for cosmetic products is proposed and recommendations for its rational use are given. The prospects of introducing quality management systems at enterprises engaged in activities at all stages of the CP life cycle are determined. Innovative technological product. A model has been developed to improve the current regulatory and technical framework governing the CP turnover in Ukraine, and an algorithm for its implementation is presented. The relevance of methods and means of ensuring the quality, safety and effectiveness of CP by introducing quality management systems at all stages of its life cycle is determined. The scope of the innovative technological product. The developed proposals are recommended for implementation in the system of state regulation of the CP turnover in order to ensure its quality, effectiveness and safety for the health of consumers.

scholarly journals Modern Models of Quality Management in Forensic Activities

2016 ◽  
pp. 18-27 ◽  
Author(s):  
S. A. Kuz’min
Keyword(s):  
Quality Management ◽  
Forensic Science ◽  
Iso 9000 ◽  
International Standards ◽  
Management Systems ◽  
Quality Management Systems ◽  
Form Complex ◽  
Science Activity ◽  
Design And Implementation

The article contains analysis of modern approaches to quality management in the forensic science institutions, reviewed evolution of the view about quality as an object of management. Author considered a structure and a volume of notion of forensic science activity and mark out the elements of structure that form complex factor that affects the quality. Based on international and one’s country experience is given the historical retrospective of process of development and deployment of mechanisms of managements of quality in production and forensic science. The conceptual approaches to quality problems enshrined in the series ISO 9000 and ISO/IEC 17025 international standards, their similarities and distinction, and also applicability limits concerning activity of the forensic science institutions are analyzed. The special attention is paid to the analysis of problems arising in the design and implementation of quality management systems, identified their causes, and made recommendations for improving the effectiveness of management.

scholarly journals Metrological Activity At the Enterprise

2020 ◽  
pp. 40-43 ◽  
Author(s):  
O. M. Dziabenko
Keyword(s):  
Quality Management ◽  
Measuring Equipment ◽  
International Standards ◽  
Management Systems ◽  
Measuring Instruments ◽  
Quality Management Systems ◽  
Uniformity Of Measurements ◽  
Calibration And Verification ◽  
Monitoring And Measurement ◽  
Metrological Requirements

When organizing metrological activity at an enterprise, the question arises of the need to organize verification (metrological confirmation) of measuring equipment that is not used in the field of legislatively regulated. In the international standards «Quality Management Systems» (ISO 9001, EN 9100, AQAP-2110), to ensure that the requirements of Section 7.1.5 «Resources for Monitoring and Measurement» are met, the requirement is established that all measuring equipment, as part of a measurement management system, must have metrological confirmation in accordance with the requirements of ISO 10012. Metrological confirmation provides for the calibration and verification of measuring equipment. Laboratory specialists who carry out metrological confirmation of measuring instruments, establish a relationship between the values of the values that provide the standards, and the result of measuring this quantity using measuring instruments (carry out calibration), based on this ratio establish the conformity / non-compliance of the measuring instruments with the established requirements (carry out verification) and draw up the corresponding supporting document. After comparing the concepts of metrological confirmation and verification of measuring instruments, we can conclude that metrological confirmation (calibration and verification) of measuring equipment is essentially nothing more than verification of measuring instruments. Metrological activities to ensure the uniformity of measurements in enterprises should comply with the requirements of ISO 10012: 2003. This standard establishes general requirements and contains recommendations for the management of measurement processes and metrological confirmation of the suitability of measuring equipment, which is used to maintain and demonstrate compliance with metrological requirements. Compliance with the requirements set forth in the ISO 10012 standard makes it possible to ensure compliance with the measurement requirements and the management of measurement processes established by the international standards «Quality Management Systems».

scholarly journals The impact of quality management systems (ISO standards, ISM Code, TQM) on the management and performance of shipping companies

2016 ◽  
Author(s):  
Μαρία Καρακασνάκη
Keyword(s):  
Quality Management ◽  
Iso 9000 ◽  
Management Systems ◽  
Quality Management Systems ◽  
Iso Standards ◽  
And Performance ◽  
The Impact

Σκοπός της διατριβής – Η λειτουργία των ναυτιλιακών επιχειρήσεων χαρακτηρίζεται από την εφαρμογή συστημάτων διοίκησης ποιότητας και ασφάλειας, όπως ο Κώδικας Ασφαλούς Διαχείρισης των πλοίων (ISM Code). Παρά τον υποχρεωτικό του χαρακτήρα, πολλές ναυτιλιακές επιχειρήσεις δυσκολεύονται να ανταποκριθούν με επιτυχία στις απαιτήσεις του και συνεπώς πολλοί ερευνητές τονίζουν πως η ύπαρξη επιπλέον προτύπων διασφάλισης ποιότητας (όπως τα πρότυπα ISO 9000) πρέπει να είναι αναπόσπαστο κομμάτι της λειτουργίας των εταιρειών, ενώ άλλοι ερευνητές δίνουν ιδιαίτερη έμφαση στην υιοθέτηση ολιστικών φιλοσοφιών διοίκησης ποιότητας, όπως η Διοίκηση Ολικής Ποιότητας (ΔΟΠ). Παρόλα αυτά, η αποτελεσματική εφαρμογή των παραπάνω συστημάτων διοίκησης παρεμποδίζεται από λάθη που συνήθως αποδίδονται στον ανθρώπινο παράγοντα. Τα λάθη αυτά απειλούν την εκπλήρωση των οργανωσιακών στόχων, ενώ τονίζουν την αναγκαιότητα ύπαρξης νέων διαδικασιών που σχετίζονται με το ανθρώπινο δυναμικό με στόχο να αντιμετωπιστούν αυτές οι αστοχίες. Συνεπώς, αναγνωρίζοντας τον καίριο ρόλο του ανθρώπινου παράγοντα στην επιτυχία των εταιρικών στρατηγικών και ανταποκρινόμενη στην ανάγκη για την εστίαση σε νέα και καινοτόμα ζητήματα ανθρώπινου δυναμικού, η παρούσα διατριβή εισάγει για πρώτη φορά την καινοτόμα έννοια των φιλοσοφιών γύρω από το ανθρώπινο ταλέντο στις ναυτιλιακές εταιρείες. Επιπλέον, ακολουθώντας μία διαφορετική προσέγγιση από άλλες μελέτες στη βιβλιογραφία, η παρούσα διατριβή στοχεύει στην αξιολόγηση της αποτελεσματικής εφαρμογής του Κώδικα ISM σε αναλογία με την αποτελεσματικότητα των προτύπων ΙSO 9001 σε εταιρείες παροχής υπηρεσιών. Επίσης, για πρώτη φορά εξετάζεται η επίδραση της αποτελεσματικής εφαρμογής του Κώδικα ISM στην απόδοση των ναυτιλιακών επιχειρήσεων, ενώ πραγματοποιείται και διαφοροποίηση ανάμεσα στις εταιρείες που είναι πιστοποιημένες με ISO και στις υπόλοιπες. Η συγκεκριμένη διατριβή επιβεβαιώνει την εφαρμογή της ΔΟΠ στο χώρο της ναυτιλίας ενώ εξετάζει και τις επιπτώσεις της στα αποτελέσματα. Επιπλέον, αναλύεται ταυτόχρονα η επιρροή μίας συγκεκριμένης μεταβλητής της ΔΟΠ (δέσμευση στην ποιότητα από την ανώτατη διοίκηση) σε συνδυασμό με την αποτελεσματικότητα του Κώδικα ISM πάνω στην απόδοση των ναυτιλιακών επιχειρήσεων. Τέλος, εξετάζεται κατά πόσο οι αντιλήψεις των διοικούντων σχετικά με τη φύση του ανθρώπινου ταλέντου επηρεάζουν την επιτυχία συστημάτων διοίκησης ποιότητας στον κλάδο της ναυτιλίας. Μεθοδολογία – Η διανομή του ερωτηματολογίου πραγματοποιήθηκε σε ναυτιλιακές εταιρείες που εδρεύουν στην Ελλάδα και τελικά συλλέχθηκαν συνολικά 199 ερωτηματολόγια κατάλληλα προς επεξεργασία. Η συλλογή πραγματοποιήθηκε μέσω προσωπικών συνεντεύξεων σε δύο διαφορετικές χρονικές περιόδους (Δεκέμβριος 2014 – Φεβρουάριος 2015 και Δεκέμβριος 2015 – Φεβρουάριος 2016). Η ανάλυση των δεδομένων πραγματοποιήθηκε με τη χρήση Εξερευνητικής και Επιβεβαιωτικής Παραγοντικής Ανάλυσης καθώς και με Αναλύσεις Πολλαπλής Παλινδρόμησης. Ευρήματα – Τα ευρήματα επιβεβαιώνουν την εφαρμογή των κύριων φιλοσοφιών γύρω από το ανθρώπινο ταλέντο στη ναυτιλιακή βιομηχανία, οι οποίες αφορούν τον διαχωρισμό ανάμεσα στην έμφυτη/ αναπτυσσόμενη και σπάνια/ καθολική φύση του ταλέντου. Επίσης, τα αποτελέσματα δείχνουν ότι η αποτελεσματική εφαρμογή του Κώδικα ISM χαρακτηρίζεται από δύο διαστάσεις και συγκεκριμένα από τη συνεχή βελτίωση και την επικέντρωση στην ικανοποίηση του πελάτη, ενώ η συμβολή των δύο διαστάσεων στη βελτίωση της απόδοσης των ναυτιλιακών επιχειρήσεων επιβεβαιώνεται, ιδιαίτερα στην περίπτωση των πιστοποιημένων με ISO εταιρειών. Επιπλέον, επιβεβαιώνεται η εφαρμογή της ΔΟΠ στον ναυτιλιακό χώρο παρόλο που μόνο η διάσταση της δέσμευσης στην ποιότητα από την ανώτατη διοίκηση ασκεί επιρροή στα αποτελέσματα. Τα αποτελέσματα φανερώνουν τον διαμεσολαβητικό ρόλο της αποτελεσματικότητας του Κώδικα ISM στην σχέση ανάμεσα στην δέσμευση στην ποιότητα από την ανώτατη διοίκηση και την επιχειρηματική απόδοση, ενώ η σχέση αυτή διαταράσσεται από το πώς αντιλαμβάνονται οι διοικούντες τις διαφορετικές φιλοσοφίες για το ανθρώπινο ταλέντο, αναδεικνύοντας με αυτόν τον τρόπο τον καίριο ρόλο των αντιλήψεων γύρω από το ταλέντο κατά τη διαδικασία αξιολόγησης της επιτυχούς εφαρμογής συστημάτων διοίκησης ποιότητας.Πρωτοτυπία – Για πρώτη φορά οι φιλοσοφίες σχετικά με το ανθρώπινο ταλέντο αξιολογούνται στο ναυτιλιακό χώρο, ενώ αναλύεται και το πώς οι αντιλήψεις των διοικούντων σχετικά με το ταλέντο επηρεάζουν την επιτυχημένη και αποτελεσματική εφαρμογή συστημάτων ποιότητας. Η παρούσα διδακτορική διατριβή αποτελεί την πρώτη προσπάθεια αξιολόγησης της αποτελεσματικότητας του Κώδικα ISM σε αναλογία με την αποτελεσματικότητα των προτύπων ΙSO 9001 σε εταιρείες παροχής υπηρεσιών, για πρώτη φορά εξετάζεται η επιρροή της στην απόδοση των ναυτιλιακών επιχειρήσεων, ενώ καταδεικνύεται και ο ρόλος του προτύπων ISO 9000 στη σχέση αυτή. Επιπλέον για πρώτη φορά εξετάζεται η ταυτόχρονη συμβολή της δέσμευσης στην ποιότητα από την ανώτατη διοίκηση και της αποτελεσματικότητας του Κώδικα ISM στην επιχειρηματική απόδοση.

scholarly journals ІНТЕГРАЦІЯ ВИМОГ СТАНДАРТІВ НАТО СЕРІЇ AQAP 2000 У СИСТЕМУ УПРАВЛІННЯ ЯКІСТЮ ПІДПРИЄМСТВА З ВИРОБНИЦТВА ВІЙСЬКОВОЇ ТЕХНІКИ

2020 ◽  
pp. 102-108
Author(s):  
Ольга Володимирівна Нємченко ◽  
Альона Юріївна Кисилевська ◽  
Віталій Леонідович Костенко
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
International Standards ◽  
Iso 9001 ◽  
Management Systems ◽  
Quality Management Systems ◽  
Government Quality

In recent years, the security and defense sector of Ukraine has been undergoing reforms aimed at gaining the country's membership in the NATO North Atlantic Treaty Organization. One of the many aspects of these reforms is the introduction of some specific standards, in particular, the AQAP 2000 series standards in the quality management systems of military equipment enterprises. In the case of implementation of several international standards at the enterprise, there is a need to create integrated quality management systems. The article presents options for implementing two or more standards in the QMS of the enterprise, analyzes their disadvantages and advantages. The main requirements of the AQAP 2110 standard, which should be integrated with the requirements of the ISO 9001 standard in the context of the PDCA cycle ("Plan-Do-Check-Act"), are considered. The stages of the implementation of integrated QMS are described. The scheme of deliveries of products to the customer in which there is a certification of the quality management system of the manufacturer (supplier) by the external body on conformity assessment, control over the quality of production by military representation, and the government quality assurance GQA has resulted. Government quality assurance GQA means that the authorized national body carries out the process of assessing the conformity of the quality management system of the manufacturer (supplier) to the requirements of ISO 9001 and NATO standards AQAP 2000, which allows the customer to gain confidence in the quality of defense products. A special requirement is to draw up a Quality Plan, which defines the activities, processes, resources, responsibilities of the manufacturer, etc., to convince the customer and the GQA representative that the company can manufacture and supply products of appropriate quality and on time, because in case of defective products or failure to deliver is lost time for a replacement or waiting, and this is a constant risk to the country's combat readiness. Requirements for the content and design of the Quality Plan are given in the standard AQAP 2105. In addition to the above, the following specific requirements of AQAP 2110 are analyzed as the operation of the metrological support system at the enterprise according to DSTU ISO 10012, product configuration management with software according to ACMP 2100, risk management, etc.

scholarly journals Improving the quality management system of goods and services based on the Blockchain concept implementation and quality assessment in the digital economy

2019 ◽  
Vol 135 ◽  
pp. 03082
Author(s):  
Andrey Yakovlev ◽  
Anna Chernikova ◽  
Maria Livintsova ◽  
Tatiana Lebedeva
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Digital Economy ◽  
International Standards ◽  
Management Systems ◽  
Quality Management Systems ◽  
Technology Application ◽  
Goods And Services ◽  
Low Efficiency

When studying the development of the modern consumer market in Russia, a large number of low-quality goods and services remains constant. All this is fixed, despite the significant amount of domestic and international standards of the market system of accreditation and certification of the production processes of goods and services that are used in our country. It casts doubt on the feasibility of using quality management systems in Russia based on ISO 9000 due to their low efficiency. This requires the creation of a more advanced quality management system and the introduction into everyday practice of an effective mechanism that excludes the possibility of low-quality goods and services appearing on the markets. Based on systematic analysis of the reviewed literature the paper shows that organizations are not interested in providing consumer goods with the required quality, and the costumer himself cannot get an objective view of the real quality of the goods or services offered to him. The paper shows the need to create equal information conditions for all market participants from producer to consumer to optimize quality management systems. In conditions of the transition to digital economy concepts, the economic practice proves the effectiveness of the “Distributed registry” technology application. The possibility of falsifying information is extremely difficult. It is the basis for solving the problem of reducing transaction costs and, as a consequence, the management mechanism formation within the quality management systems.

Sign in / Sign up

Export Citation Format

Share Document