scholarly journals Framing and Tracing Human-Centered Design Teams’ Method Selection: An Examination of Decision-Making Strategies

2020 ◽  
Vol 143 (3) ◽  
Author(s):  
Vivek Rao ◽  
Euiyoung Kim ◽  
Jieun Kwon ◽  
Alice M. Agogino ◽  
Kosa Goucher-Lambert

Abstract Designers’ choices of methods are well known to shape project outcomes. However, questions remain about why design teams select particular methods and how teams’ decision-making strategies are influenced by project- and process-based factors. In this mixed-methods study, we analyze novice design teams’ decision-making strategies underlying 297 selections of human-centered design methods over the course of three semester-long project-based engineering design courses. We propose a framework grounded in 100+ factors sourced from new product development literature that classifies design teams’ method selection strategy as either Agent- (A), Outcome- (O), or Process- (P) driven, with eight further subclassifications. Coding method selections with this framework, we uncover three insights about design team method selection. First, we identify fewer outcomes-based selection strategies across all phases and innovation types. Second, we observe a shift in decision-making strategy from user-focused outcomes in earlier phases to product-based outcomes in later phases. Third, we observe that decision-making strategy produces a greater heterogeneity of method selections as compared to the class average as a whole or project type alone. These findings provide a deeper understanding of designers’ method selection behavior and have implications for effective management of design teams, development of automated design support tools to aid design teams, and curation of design method repositories.

Author(s):  
Vivek Rao ◽  
Euiyoung Kim ◽  
Jieun Kwon ◽  
Alice Agogino ◽  
Kosa Goucher-Lambert

Abstract Designers’ choices of methods are well known to shape project outcomes. However, questions remain about why design teams select particular methodsand how teams’ decision-making strategies are influenced by project- and process-based factors. In this work, we analyze novice design teams’ decision-making strategies underlying 297 selections of human-centered design methods over the course of three semester-long project-based engineering design courses. We propose a framework grounded in 100+ factors sourced from new product development literature that classifies design teams’ method selection strategy as either agent-, outcome-, or process-driven, with eight further subclassifications. Coding method selections with this framework, we uncover three insights about design team method selection. First, we identify fewer outcomes-based selection strategies across all phases and innovation types. Second, we observe a shift in decision-making strategy from user-focused outcomes in earlier phases to product-based outcomes in later phases. Third, we observe that decision-making strategy produces a greater heterogeneity of method selections as compared to the class average as a whole, or project type alone. These findings provide a deeper understanding of designers’ method selection behavior and have implications for effective management of design teams, development of automated design support tools to aid design teams, and curation of design method repositories, e.g., theDesignExchange.


2021 ◽  
Author(s):  
Vivek Rao ◽  
Euiyoung Kim ◽  
Jieun Kwon ◽  
Alice Agogino ◽  
Kosa Goucher-Lambert

Author(s):  
Danielle Poreh ◽  
Euiyoung Kim ◽  
Varna Vasudevan ◽  
Alice Agogino

Despite the growing utilization of human-centered design, both in academia and industry, there is lack of pedagogical materials that support context-based design method selection. When used properly, design methods are linked to successful outcomes in the design process, but with hundreds of design methods to select from, knowing when and how to use a particular method is challenging. Selecting the appropriate design method requires a deep understanding of the project context. Cultivating a selection methodology that is more contextually aware, equips students with the tools to apply the most appropriate methods to their future academic and industry projects. Using theDesignExchange knowledge platform as a teaching material, we discuss a summer design course at the University of California at Berkeley that encourages students to choose design methods rather than the instructors giving a set list. The findings illustrate that when given the task to select a method, students exhibit contextually-aware method selection mindsets.


2021 ◽  
Vol 1 ◽  
pp. 3431-3440
Author(s):  
Camilla Arndt Hansen ◽  
Nuno Miguel Martins Pacheco ◽  
Ali Gürcan Özkil ◽  
Markus Zimmermann

AbstractPrototyping is essential for fuzzy front-end product development. The prototyping process answers questions about critical assumptions and supports design decisions, but it is often unstructured and context-dependent. Previously, we showed how to guide novice designers in early development stages with prototyping milestones. Here, we studied the prototyping success perceived by novice design teams. This was done in two steps: (1) teams were asked to assign each prototype to a milestone, a specific purpose, a fidelity level, and a human-centered design lens, and then evaluate the success using a predefined set of criteria. (2) Teams were interviewed about the success of the prototyping process, this time using self-chosen criteria. Results related to (1) show that teams perceived prototyping activities with respect to desirability and problem validation significantly less successful than prototyping activities towards feasibility and solution validation. Results related to (2) show that teams mostly chose success criteria related to how well prototypes supported communication, decision making, learning, and tangibility. This insight may be used to give priorities to further improvement of methods and guidance in these areas.


Curationis ◽  
2019 ◽  
Vol 42 (1) ◽  
Author(s):  
Mosehle S. Matlala ◽  
Thanyani G. Lumadi

Background: Midwifery is the backbone of women and child healthcare. The shortage of staff in maternity units is a crisis faced by many countries worldwide, including South Africa.Objectives: This study aims to explore the perceptions of midwives on the shortage and retention of staff at a public institution.Method: The study was conducted at one of the tertiary hospitals in Tshwane District, Gauteng Province. A total of 11 midwives were interviewed through face-to-face and focus group interviews. An explorative, descriptive generic qualitative design method was followed, and a non-probability, purposive sampling technique was used. Thematic coding analysis was followed for analysing data.Results: The impact of shortage of midwives was reported to be directly related to poor provision of quality care as a result of increased workload, leading to low morale and burnout. The compromised autonomy of midwives in the high obstetrics dependency units devalues the status of midwives.Conclusion: Midwives are passionate about their job, despite the hurdles related to their day-to-day work environment. They are demoralised by chronic shortage of staff and feel overworked. Staff involvement in decision-making processes is a motivational factor for midwives to stay in the profession. The midwives need to be in the centre of the decision-making processes related to their profession. The revision of the scope of practice and classification of midwifery profession away from general nursing complex by the South African Nursing Council (SANC) could place midwifery in its rightful status.


2016 ◽  
Vol 24 (3) ◽  
pp. 240-250 ◽  
Author(s):  
Chiu-Chi Wei ◽  
Agus Andria ◽  
Houn-Wen Xiao ◽  
Chiou-Shuei Wei ◽  
Ting-Chang Lai

i-com ◽  
2016 ◽  
Vol 15 (1) ◽  
Author(s):  
Holger Fischer ◽  
Michaela Kauer-Franz ◽  
Dominique Winter ◽  
Stefan Latt

AbstractThe establishment of human-centered design within software development processes is still a challenge. Numerous methods exist that aim to increase the usability and user experience of an interactive system. Nevertheless, the selection of appropriate methods remains to be challenging, as there are multiple different factors that have a significant impact on the appropriateness of the methods in their context of use. The present article investigates current strategies of method selection based on a conference workshop with practitioners. The results show that usability and user experience professionals concentrate on five to seven well-known methods and will need more support to select and use further ones.


Author(s):  
Erik M. W. Kolb ◽  
Jonathan Hey ◽  
Hans-Ju¨rgen Sebastian ◽  
Alice M. Agogino

Metaphors have successfully been used by new product development and design teams to help frame the design situation and communicate new products to stakeholders. Yet, the process of finding a compelling metaphor often turns upon stumbling upon it or a flash of insight from a team member. We present Meta4acle: a Metaphor Exploration Tool for design that suggests possible metaphors to make the process more one of ‘seeking out’ than ‘stumbling upon’ an effective metaphor. The tool takes data about the project in the form of a title, domain and key associations required of the metaphor and returns suggestions from a database of possible metaphor sources. We built a Meta4acle prototype and evaluated it with positive results for three existing design case studies. We present plans for its full implementation and evaluation.


2020 ◽  
Vol 5 (1) ◽  
pp. 60-63
Author(s):  
Eulis Sopia Fardiani ◽  
Yogi Nugraha ◽  
Nadya Putri Saylendra

This study aims to improve the critical thinking skills of students of class XI IPA 2 MAN 2 Karawang on PPKn subjects through the Decision Making learning model. The use of this learning model is one of the efforts to improve critical thinking skills of students of class XI IPA 2 MAN 2 Karawang on PPKn subjects. The research method used in this study is the Classroom Action Research (CAR) method, which is research conducted by teachers in their own class with the aim of improving their performance as teachers, so that student learning outcomes become more improved. The PTK model used is the Kemmis & Mc model. Taggart which consists of planning, implementation, observation, and reflection. The instruments used are test results, observation, and interviews. Learning outcomes tests are used to measure students' success in critical thinking skills in the subject of analyzing cases of threats to ideology, politics, economics, socio-culture, defense and security and strategies to overcome them in the frame of Bhineka Tungga Ika). Observation and interview using observation format and interview format. The results showed that the use of the Decision Making learning model can improve students' critical thinking skills in PPKn subjects. From the pre-action class average value 28.76, it becomes 49.41 in the first cycle, 67.53 in the second cycle, and 91.79 in the third cycle..


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