The
Expectancy‐Disconfirmation
Model and Citizen Satisfaction with Public Services: A Meta‐analysis and an Agenda for Best Practice
Keyword(s):
2018 ◽
Vol 2
(1)
◽
2007 ◽
Vol 19
(1)
◽
pp. 107-123
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2019 ◽
Vol 49
(6)
◽
pp. 497-506
◽
2013 ◽
Vol 32
(3)
◽
pp. 597-614
◽
Keyword(s):