scholarly journals Organizational Citizenship Behavior in the Public Sector: A Systematic Literature Review and Future Research Agenda

2020 ◽  
Vol 80 (2) ◽  
pp. 259-270 ◽  
Author(s):  
Christa J. C. de Geus ◽  
Alex Ingrams ◽  
Lars Tummers ◽  
Sanjay K. Pandey
Keyword(s):  
Public Sector ◽  
Literature Review ◽  
Organizational Citizenship ◽  
Systematic Literature Review ◽  
Organizational Citizenship Behavior ◽  
Research Agenda ◽  
Citizenship Behavior ◽  
Future Research ◽  
The Public ◽  
Future Research Agenda

Internal auditing in the public sector: a systematic literature review and future research agenda

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michail Nerantzidis ◽  
Michail Pazarskis ◽  
George Drogalas ◽  
Stergios Galanis
Keyword(s):  
Public Sector ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Academic Discipline ◽  
Future Research ◽  
Internal Auditing ◽  
Operational Effectiveness ◽  
Content Type ◽  
The Public ◽  
Future Research Agenda

PurposeThis study reviews post-2009 literature on public sector internal auditing (IA) and addresses three interrelated research questions (RQ): How is research on the public sector IA being developed? What are the focus and criticisms of the literature on public sector IA? What is the future of public sector IA research?Design/methodology/approachWe adopt a systematic literature review approach and analyze 78 peer-reviewed journal articles published between 2010 and 2019. We evaluate five criteria to identify the development of public sector IA research (RQ1), namely level of government, academic discipline, number of countries, geographic areas and MSCI country classification. Similarly, we use four criteria to present the focus and criticisms of the literature (RQ2), namely, type of organizational respondent, research instrument, theories and research theme examined. Finally, we use two criteria to propose new directions for future research (RQ3), namely, the directions resulted from RQ1 and RQ2 and the directions highlighted by the 10 most cited studies in the IA literature (i.e. out of the 78 papers identified).FindingsWe find an increase of publications up to 2017, most of which are single country–focused, particularly on emerging markets. Moreover, we note that IA has been studied at all government levels, most often at the local government level. Although we identify multiple research themes examined in the literature, most studies emphasize “governance” and “operational effectiveness” using quantitative analysis, without reference to any theory. By analyzing these key features, we critically interpret the challenges as well as the skepticism that may surface by researchers. Finally, considering implications from this stream of research and analyzing the most influential studies, we recommend new avenues for investigation such as comparative studies among countries and different markets that provide further evidence on the international and regional levels and studies on the effect of cultural, institutional and demographical characteristics in IA.Practical implicationsOur results will help researchers, practitioners and consultants to identify the key issues related with IA.Originality/valueThis study is the first to provide a systematic literature review on public sector IA. Furthermore, it develops insights, critical reflections and avenues for future research in this field.

Ambiguity in public sector performance measurement: a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chiara Oppi ◽  
Cristina Campanale ◽  
Lino Cinquini
Keyword(s):  
Public Sector ◽  
Literature Review ◽  
Performance Measurement ◽  
Systematic Literature Review ◽  
Field Research ◽  
Future Research ◽  
Academic Journal ◽  
Content Type ◽  
The Public ◽  
Study Results

PurposeThis paper presents a systematic literature review aiming at analysing how research has addressed performance measurement systems’ (PMSs) ambiguities in the public sector. This paper embraces the ambiguity perspective that PMSs in public sector coexist with and cope with existing ambiguities.Design/methodology/approachThe authors conducted a literature review in Scopus and ScienceDirect, considering articles published since 1985, and the authors selected articles published in the journals included in the Association of Business Schools' Academic Journal Guide (Chartered ABS, 2018). Of the 1,278 abstracts that matched the study’s search criteria, the authors selected 131 articles for full reading and 37 articles for the final discussion.FindingsThe study's key findings concern the elements of ambiguity in PMSs discussed in the literature. The study’s results suggest that ambiguity is still a relevant problem in performance measurement, as a problem that is impossible to be solved and therefore needs to be better understood by researchers and public managers. The analysis allows us to summarize the antecedents and consequences of ambiguity in the public sector.Research limitations/implicationsThe key findings of the study concern the main sources of ambiguity in PMSs discussed in the literature, their antecedents and their consequences. The study results suggest that ambiguity exists in performance measurement and that is an issue to be handled with various strategies that can be implemented by managers and employees.Practical implicationsManagers and researchers may benefit from this research as it may represent a guideline to understand ambiguities in their organizations or in field research. Researchers may also benefit from a summary list of the key issues that have been analysed in the empirical cases provided by this research. Social implicationsThis research may provide insights to limit ambiguity and thus contribute to improve performance measurement in the public sector.Originality/valueThis research presents a comprehensive review on the topic. It provides insight that suggests what future research should attend to in helping to interpret ambiguity, considering also what should be done to influence ambiguity.

scholarly journals Disclosure Quality Measurement in the Public Sector: A Structured Literature Review

2017 ◽  
Vol 12 (12) ◽  
pp. 119 ◽  
Author(s):  
Marco Bisogno ◽  
Francesca Citro ◽  
Serena Santis ◽  
Aurelio Tommasetti
Keyword(s):  
Public Sector ◽  
Research Agenda ◽  
State Of The Art ◽  
Quality Measurement ◽  
Future Research ◽  
Disclosure Quality ◽  
The Public ◽  
Future Research Agenda ◽  
Critical Overview ◽  
Structured Literature Review

The study investigates previous research concerning disclosure quality measurement in the public sector context. The principal motivation for undertaking this analysis is the growing body of literature that has examined this issue from different perspectives in light of the increasing attention paid by academics and practitioners to the transparency and accountability of public sector entities. The study adopts a structured research methodology, aiming to offer a critical overview of the state of the art, highlighting the main issues investigated by scholars and the areas of research which are under-investigated, unveiling emerging gaps. In so doing, this study outlines a future research agenda.

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