Telehealth health and wellness coaching: mirage or mainstay?

2021 ◽  
Author(s):  
Zachary D Rethorn
Keyword(s):  
Health And Wellness ◽  
Wellness Coaching

An Email Coaching Option Increases Participant Program Utilization and Coach Productivity

2022 ◽  
pp. 089011712110684
Author(s):  
Samantha Garrels ◽  
Elizabeth Macias ◽  
Eric Bender ◽  
Joel Spoonheim ◽  
Thomas E. Kottke
Keyword(s):  
Logistic Regression ◽  
Retrospective Analysis ◽  
Health Plan ◽  
Program Design ◽  
Health And Wellness ◽  
Participant Satisfaction ◽  
Coaching Session ◽  
Wellness Coaching ◽  
Satisfaction Rates

Purpose To assess impact of adding an email option to phone-based coaching on the number of coaching sessions completed. Design Retrospective analysis of a change in program design. Setting A health plan health and wellness coaching service. Subjects Six thousand six hundred twenty four individuals who scheduled at least one coaching session. Intervention Adding an email option to phone coaching May 1 to August 31, 2020. Measures Association of a participant using an email coaching option with completing 3 coaching sessions; overall number of participants completing 3 coaching sessions when email is offered; participant satisfaction rates; and, average number of participants coached per coach by month. Analysis χ2; linear and logistic regression with gender, age, and education as covariates. Results When we offered email coaching, 29.6% of eligible participants used the option, and compared with the same months the prior year, the proportion of participants completing 3 sessions during those months was higher (73% vs 67%). ( P < .0001) 96.5% of participants who used email, vs 92.0% who did not, completed 3 sessions before their employer’s benefit qualifying deadline. ( P < .0001) More than 85% who responded to the email coaching survey expressed satisfaction. On average, each coach served 43% (486 vs 340) more participants per month when we offered email coaching. ( P < .0001). Conclusion Adding email coaching to phone coaching can increase program utilization by individuals who use email, increase overall program utilization, generate high levels of participant satisfaction, and increase the number of participants served per coach.

scholarly journals Health and Wellness Coaching in Serving the Needs of Today’s Patients: A Primer for Healthcare Professionals

2020 ◽  
Vol 9 ◽  
pp. 216495612095927
Author(s):  
Adam I Perlman ◽  
Abd Moain Abu Dabrh
Keyword(s):  
Quality Of Life ◽  
Clinical Outcomes ◽  
Potential Role ◽  
Healthcare Professionals ◽  
Well Being ◽  
Health And Wellness ◽  
Healthcare Settings ◽  
Wellness Coaching ◽  
Medical Advances

The past six decades have been marked by leaps and bounds in medical advances, while concurrently clinical outcomes and the quality of life continued to lag or decline. There is a need for more comprehensive approaches to delivering healthcare to patients that address illness and wellness within and outside healthcare settings. Mounting evidence shows that making sustainable changes in healthcare requires approaching patients’/individuals’ care as a continuum—within and outside healthcare settings—while addressing their capacity (ie ability) and workload (ie demands) and incorporating their values and preferences. Health and Wellness Coaching (HWC) has been proposed as a solution to create partnerships to empower individuals to take ownership, leadership, and accountability of their well-being, using nondirective, empathic, and mindful conversations that employ motivational-interviewing and evidence-based approaches. Insufficient clarity exists among healthcare professionals in understanding the definition, roles, and types of HWC. This primer summarizes HWC concepts and history and compares HWC types and its potential role in promoting, supporting, and improving the well-being, clinical outcomes, and quality of life of the pertinent stakeholders. This primer also highlights current and potential areas of application of HWC within different subpopulations and healthcare-related settings.

A Systematic Review of the Literature on Health and Wellness Coaching: Defining a Key Behavioral intervention in Healthcare

2013 ◽  
pp. 130712120243000 ◽  
Author(s):  
Ruth Q Wolever ◽  
Leigh Ann Simmons ◽  
Gary A Sforzo ◽  
Diana Dill ◽  
Miranda Kaye ◽  
...  
Keyword(s):  
Systematic Review ◽  
Behavioral Intervention ◽  
Health And Wellness ◽  
Review Of The Literature ◽  
Wellness Coaching

scholarly journals Compendium of the Health and Wellness Coaching Literature

2017 ◽  
Vol 12 (6) ◽  
pp. 436-447 ◽  
Author(s):  
Gary A. Sforzo ◽  
Miranda P. Kaye ◽  
Irina Todorova ◽  
Sebastian Harenberg ◽  
Kyle Costello ◽  
...  
Keyword(s):  
Systematic Review ◽  
Health Care ◽  
Behavior Change ◽  
Health Care Professionals ◽  
Health And Wellness ◽  
Inclusion Criteria ◽  
Wellness Coaching ◽  
Treatment Of Diabetes ◽  
Definition Of

Health and wellness coaching (HWC) for lifestyle behavior change is emerging as a practice, role, and profession, in diverse health care, employee wellness, and community settings. Health care professionals apply HWC as a behavior change methodology for the prevention and treatment of diabetes, hypertension, hyperlipidemia, heart disease, cancer, and other chronic disorders. The purpose of this systematic review was to provide a comprehensive and organized compendium of HWC literature. To date, extant HWC literature remains scattered with no meaningful summary accessible. Lack of comprehensive summary stems from lack of consensus on HWC definition and standards. We applied a recently proposed, standardized definition of HWC to determine compendium inclusion criteria for peer-reviewed, data-based literature from relevant search engines (ie, PubMed, PsychInfo, and CINAHL). A systematic review process was executed and ultimately yielded 219 articles meeting HWC inclusion criteria. Of these, 150 were data-based and the remainder were expert opinion or review-style articles. A summary of results generally reveals HWC as a promising intervention for chronic diseases though further research is needed in most categories. The resulting HWC compendium organizes and describes the quantity and quality of available literature for the use and benefit of HWC practitioners and researchers.

scholarly journals Wellness Coaching to Improve Lifestyle Behaviors Among Adults With Prediabetes: Patients’ Experience and Perceptions to Participation

2018 ◽  
Vol 5 (4) ◽  
pp. 314-319 ◽  
Author(s):  
Ramona S DeJesus ◽  
Matthew M Clark ◽  
Lila J Finney Rutten ◽  
Julie C Hathaway ◽  
Patrick M Wilson ◽  
...  
Keyword(s):  
Primary Care ◽  
Care Setting ◽  
Primary Care Setting ◽  
Health Care Team ◽  
Lifestyle Behaviors ◽  
Health And Wellness ◽  
Coaching Relationship ◽  
Wellness Coaching ◽  
Behavior Strategies ◽  
Patients Experience

Background: Health and Wellness Coaching has been shown to enhance treatment outcomes in the primary care setting. However, little is known about the experience and perceptions of patients who worked with a wellness coach as an integrated member of their primary health-care team. Objective: This project assessed patients’ experience and obtained their perceptions on barriers and facilitators to participation in a primary care–based wellness coaching program. Method: A survey was mailed to 99 primary care patients with prediabetes who participated in a 12-week wellness coaching program. Results: Sixty-two (63%) completed the survey; responders felt that participation in the wellness coaching program helped move them toward healthier lifestyle behavior and created a personal vision of wellness. Major themes associated with participation were supportive coaching relationship, increased self-accountability, increased goal-setting, and healthy behavior strategies. No significant barrier to participation was reported. Conclusion: Participants reported highly positive experience with the program; how to best integrate health and wellness coaching into the primary care setting needs to be explored.

scholarly journals Compendium of Health and Wellness Coaching: 2019 Addendum

2019 ◽  
Vol 14 (2) ◽  
pp. 155-168 ◽  
Author(s):  
Gary A. Sforzo ◽  
Miranda P. Kaye ◽  
Sebastian Harenberg ◽  
Kyle Costello ◽  
Laura Cobus-Kuo ◽  
...  
Keyword(s):  
Future Research ◽  
Depth Information ◽  
Research Needs ◽  
Health And Wellness ◽  
Related Literature ◽  
The Past ◽  
Group Coaching ◽  
Wellness Coaching ◽  
Initial Work ◽  
Nature Quality

The 2019 Addendum, in conjunction with the original health and wellness coaching (HWC) Compendium, organizes HWC literature with the aim of assisting researchers while providing a resource for practitioners. The 2019 Addendum to the HWC Compendium extends the initial work by adding HWC-related literature published in the past 2 years. The 2019 Addendum divides articles retrieved into 8 categories, including a new miscellaneous section complementing categories examining HWC effects on cancer, cholesterol, diabetes, heart disease, hypertension, obesity, and wellness. The 2019 Addendum again provides in-depth information about the nature, quality, and results from each article in a detailed spreadsheet provided as an electronic appendix. The 2019 Addendum contributes another 104 peer-reviewed coaching-related articles to the HWC Compendium. This most recent research again describes HWC as a favorable intervention with treatment potential in all categories, though only 3 new cancer articles were included in the 2019 Addendum. Trends in HWC (ie, e-coaching and group coaching) are identified, and there is also discussion of future research needs. In conclusion, the field of HWC continues to grow, as does the research describing this clinical practice; the 2019 Addendum to the Compendium of HWC organizes and assists understanding of this literature.

scholarly journals Health and Wellness Coaching Implemented by Trainees: Impact in Worksite Wellness

2019 ◽  
Vol 8 ◽  
pp. 216495611983122 ◽  
Author(s):  
Jared Blackwell ◽  
Michael Collins ◽  
Christina Scribner ◽  
Jose Guillen ◽  
Karen Moses ◽  
...  
Keyword(s):  
Undergraduate Students ◽  
Mixed Model ◽  
Intervention Group ◽  
Well Being ◽  
Control Group ◽  
Worksite Wellness ◽  
Health And Wellness ◽  
Coaching Session ◽  
Wellness Coaching ◽  
Health Coaches

Background Lifestyle change programs have demonstrated encouraging improvements in the overall well-being of participants in clinical, worksite, and university settings. However, the majority of published research utilizes accredited, professional health coaches. This study seeks to establish the efficacy of health and wellness coaching implemented by coaching trainees in a workplace/university framework. Methods University faculty, staff, and students were recruited (n = 74) to participate in an 8-week health and wellness coaching program comprised of 3 coaching sessions. The wellness coaches were undergraduate students enrolled in a university Health and Wellness Coaching practicum course. Participants reported satisfaction in 12 wellness dimensions. Their satisfaction scores were used as proxy to encourage them to focus their behavior change within 1 or more of 12 wellness dimensions. The self-reported wellness dimension scores were recorded at baseline, and subsequent changes in the selected dimension scores were evaluated. The control group received telephonic and video conference-based coaching, while the intervention group participants were also offered face-to-face coaching and social-embedded support. Results Participants most frequently selected to work on 2 of the 12-wellness dimensions. No differences between groups were found in the initial wellness scores. A statistical analysis was performed on dimensions with 20 or more responses to determine whether the intervention (social support), coaching session, and other variables had a significant impact. A mixed model adjusted on group, coaching session, coaching trainee, and participant was performed. The eating/nutrition and thinking wellness dimensions exhibited a significant positive change in wellness scores in both groups ( P < .001 and P < .0143, respectively). Discussion An increase in eating/nutrition and thinking wellness scores in both groups suggests that the coaching trainees were effective in motivating change to boost participants’ well-being. The results justify further research to evaluate the cost-effectiveness, approaches, and efficacy of coaching trainees in worksite wellness programs.

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