Enhancing students team work and communication skills in international settings

Author(s):  
Nuno Escudeiro ◽  
Paula Escudeiro ◽  
Ana Barata ◽  
Cristina Lobo
Author(s):  
Elisabeth Rukmini ◽  
Cindy Cindy ◽  
Pricillia Tanoto

Background: Studies showed that SCL improved quality of medical education through knowledge acquisition, class performance, students’ attitude and soft skills. Although research about SCL and its impact has been widely known, overall correlation of SCL to the class performances has not yet been established. Strong correlation between SCL to class performances would serve the purpose of teaching and learning and more importantly would answer the skepticism of institution or faculty members in implementing SCL. In addition, learning through systematic review of others’ studies, how SCL influenced soft skill aspects would be benefited for medical educators. Soft skills such as learning motivation, communication skills, and teamwork may lead educators to the favor of SCL approaches. This review was to find the correlation of student-centered learning to the students’ performances and soft skill aspects in medical education.Method: To find the correlation of the SCL and class performances, we used meta-analysis. We also performed a systematic review to qualitatively find the relationship between SCL and other aspects, such as teamwork, communication skills, and learning motivation. Literatures were filtered from databases of: Proquest, Springerlink, Biomed Central (BMC) open, BMJ open, and Google Scholar. The inclusion criteria were published empirical articles (2000-2013) reported SCL’s effect on class performances or other aspects (learning motivation, teamwork, communication skills). We utilized PRISMA protocol to filter the inclusion articles. By reading abstracts and further snowballing searching, we found 12 articles for the meta-analysis and 33 articles for the systematic review.                                                                 Results: Among 12 articles of the meta-analysis, 9 articles showed positive correlation between SCL and class performances. Three studies reported that SCL had no effect on the class performances. None of the articles reported any negative impact. We utilized the Comprehensive Meta-Analysis software to analyze the data and found r = 0.46 and 95% CI: 0.32 - 0.57. It showed a statistically significant correlation between SCL and class performances. On the systematic review, we found that SCL improved communication skills, team work, and learning motivation.Conclusion: From the meta-analysis we found that SCL improved class performances about 46%. It was showed that SCL methods were superior in improving soft skills such as communication skills, teamwork, and learning motivation.                


1986 ◽  
Vol 79 (10) ◽  
pp. 568-574 ◽  
Author(s):  
A H Crisp

Communication is a major aspect of medical practice in such areas as the consultation, counselling, team work, management duties, health education and teaching. Many communication skills essential to the clinical consultation are different from those used in everyday life. They require an understanding of the doctor/patient relationship and of the self as well as of others. They also require a subserving repertoire of specific behavioural skills. The present paper sets out to emphasize this pervasive importance of communication skills in medical practice and to suggest some educational goals and objectives for those skills of particular relevance to the consultation. It describes one attempt to pursue these within the author's own school despite the piecemeal nature of such teaching. In Britain great emphasis is placed on the importance of clinical skills and this is reflected in the priority given to them in the final professional examination, and yet their communication aspects are rarely well defined within the curriculum or directly assessed. The author advocates the teaching and assessment of communication skills as a continuous process throughout undergraduate and postgraduate medical education for clinical practice.


2019 ◽  
Vol 13 ◽  
pp. 25-46
Author(s):  
MARK DIRIKORIGHA SALVATION

Good communication is required to build and maintain mutual relationship in project teams. This is because effective communication can enable a work team to achieve their goals. This stems from the fact that when the employees understand the management expectations and target goals, they will be able to do their work task based on the required standard. Also, effective communication is critical to the success of team work because the ability to work together without issues is determined by conveying the right information at the right. However, despite the crucial role played by effective communication in a productive work environment, it was found that Matrix Coating Resource Sdn Bhd (MCR) often experience communication issues among the workforce and this result to workplace conflict and employee relationship issues. It was on this note that this consultancy project critically examined the communications and employee relationships practices of MCR in order to determine key areas required to improve project tasks completion. A sample of 50 respondents were chosen from the workforce using both interview and questionnaire instruments. The study found that the staff of Matrix often experience communication issues and this leads to disagreements and misunderstanding among the workforce. This is because proper communication using appropriate channel can help to ease both the number and severity of workplace conflicts. Driven by this, it was proposed that the management of Matrix should do well to employ people with solid communication skills because this will allow them to work together cohesively and professionally, address the issue through training exercises and behaviour modeling. It should conduct constant training programmes especially for the new staff so as to improve their ability to communicate clearly and concisely with colleagues and work team members, include communication skills in the appraisal of employees’ performance and tie the organization’s objectives into performance appraisal so as to achieve the goals of the company and develop team building exercises to strengthen intra-office relationship. This is because high performance teams often become more cohesive overtime as they gain experiences working and communicating with other teams in the workplace. Therefore, exciting activities such as informal networking groups, team exercises and others so as to enable the staff to work together in a cohesive way. The team building process will allow the team members to learn the best ways to work together through team experience without issues.


Author(s):  
Mariasole Banno ◽  
Andrea Albertini ◽  
Ileana Bodini ◽  
Sandro Trento ◽  
Valerio Villa

Theatre teaches is a new experiment carried out at the University of Brescia. The growing importance of transversal competences i.e. those skills that essentially concern attitudes in the workplace and interpersonal relationships such as team work, language and communication skills, gave us the idea to develop an educational innovation to help students bring out these skills. We asked students to wrote a play using topics seen in class. So, they tried to wrap their mind around it and worked in team to write a script and get him to scene. Not to be confused to business theatre, this method is applicable in any framework. The assessment results reveal that students appreciate this method because this work helps them to express theirself better and, in general terms, they could improve their non techniocal skills. In conclusion, we can say that this experiment has been a success and gave the students the opportunity to show transversal competences. The ability to communicate, to teamworking, to manage conflicts, to speak in public, to problem solving, creativity, imagination, the ability to manage unforeseen situations and tolerate pressure and stress, leadership skills, negotiation skills and the ability to motivate are just few of the emergent competences.


Author(s):  
M.L. Mackie ◽  
D.D. Mann

This paper presents the results of a survey of61 alumni from the University of Manitoba Department ofBiosystems Engineering. A three-section survey wasdeveloped to evaluate 12 attributes outlined by theCanadian Engineering Accreditation Board. The surveyrequested that alumni assess the 12 attributes in threeways: the importance of each attribute in their currentemployment, the level of preparedness they had receivedin each attribute from their education in the BiosystemsEngineering program, and the competency level requiredin each attribute by their current employment. Using gapanalysis, the level of preparedness received by BiosystemsEngineering alumni was compared with level ofcompetency required in current employment. The level ofpreparedness exceeded competency required on 10 of 12attributes; only attributes of “communication” and“impact of engineering on society and the environment”were found to be deficient using this analysis.Comparison of the importance of attributes to level ofpreparedness showed that level of preparedness ismeeting industry expectations on attributes of “knowledgebase for engineering”, “design”, “use of engineeringtools” with room for improvement on “problemanalysis”, “investigation” and most of the soft skillattributes. Interestingly, alumni who had participated onan extra-curricular team rated their preparedness on“team work” and “communication skills” lower than theoverall response even though these extra-curricularactivities provide real-life experience with theseattributes.


2017 ◽  
Vol 5 (4) ◽  
pp. 274-284
Author(s):  
Ali Abdulridha Jabbar

Increasing productivity is one of the most critical goals in an organization. Also the quality of the markets is an important target that many experienced managers who emphasize the merits of "good teamwork" have numerous behavioral requirements in mind. Their claims remain rather vague and meaningless, however, as long as the essence of a team, the quality of its collaborative working, is neither precisely defined nor validly and reliably measured and that explain which aspects of teamwork are relevant to team performance and then testing these propositions to make distinctions that are useful for particular purposes. This paper will explain mission and objectives of organizations with the strategies of the organizations and the external and internal analysis which include Strengths, Weaknesses, Opportunities and Threats factors. The objectives are developed in line with the management, communication skills, boosting employees’ morale, strategic planning and achieving high productivity and quality are what the members of the team should know. To work as a team, the organization must teach its employees’ on the process that could lead towards achieving their objectives. These could be in terms of how they should prepare, how to temper emotion towards achieving the organization objectives.


Author(s):  
Suyin GM Tan ◽  
Andy McWilliam

A core attribute of the anaesthetist is the ability to communicate effectively in a variety of difficult situations and contexts. During the course of a theatre list the anaesthetist may interact with literally dozens of people—surgeons, patients, nurses, wardspeople, radiographers, trainees, and so on. Many will be complete strangers while others may be old friends, or enemies! Virtually all of them will have some part, be it big or small, to play in achieving a safe and successful outcome for patients. Operating theatres are often busy, stressful places. Events can unfold quickly and in unpredictable ways. Tension is frequently an integral part of the process of undertaking surgical procedures. Observational studies demonstrate that communication errors are common, and result in tension, delay, and wastage— as borne out by everyday experience. There is a tendency to view communication breakdowns as an inevitable fact of theatre life. However, evidence shows that behaviours and attitudes can be altered. Improving teamwork and communication improves morale and has the potential to improve patient outcomes. Most anaesthetists view themselves as good communicators, able to deal with virtually all communication problems, yet breakdown in communication is commonly cited as a root cause of medical error. Interestingly most anaesthetists feel that their training in communication has been adequate and do not seek further education in communication skills despite the evidence that poor communication leads to adverse events. Much of what follows is generic to all interactions with co-workers, and some aspects are of particular significance to particular disciplines. The evidence would indicate that everyone needs to improve their communication skills for the benefit of patients, and this chapter is written with the intention of providing tools to do this. The relationship between anaesthetist and surgeon is unique in medicine. In no other context, except possibly in the resuscitation room, do two or more specialists, from different disciplines, spend extended periods of time simultaneously treating a single patient. The quality of this relationship has important repercussions for patient safety and outcome, professional job satisfaction and the maintenance of good team-work in the theatre environment.


Author(s):  
Jeannine DiNella ◽  
Terri Kress

Rapid response teams (RRTs) are complex with various team members and thus accurate communication is important to minimize error. The concept of team effort and delegation/sharing of responsibilities during a medical crisis should be present from the onset. As more responders arrive at the scene, the situation has the potential to become disorganized without consistent communication and leadership. By identifying specific roles and responsibilities, promoting use of good communication skills during crisis and practicing effective team work will help to minimize error. In this chapter, we review the communication and coordination skills required before, during, and after the activation of an RRT.


Author(s):  
Ukabuilu ◽  
E. N. ◽  
Igbojekwe ◽  
P. A.

This study examines the effect of Human Relations Skills on the productivity of hospitality establishments some hotels in South-Eastern States of Nigeria. The study has six independent variables namely: communication skills, cooperation team work, employee social awareness skills, democratic leadership skills and employee participation skills as the human relations skills and the dependent variable is profitability. The study has six specific objectives and was guided by six research questions and six hypotheses. In carrying out this study, a sample size of 286 was used. The data collected were analyzed using simple percentages and frequency distribution tables. The stated hypotheses were tested using Ordinal Logit Regression. The study showed that employee social awareness skills in hospitality establishment significantly affect the profitability of the organizations. The study also showed that cooperative team work, participation in decision making and democratic leadership style affect the profitability of the establishment but not significantly as observed. It was therefore, recommended that every hospitality establishment should train their employees on: proper communication skills, social awareness skills and should have good policy on conflict management skill. Cooperative team work skills, participation in decision making and democratic leadership style should be re-visited and improved upon so that the positive effect will be significantly felt.


Author(s):  
Mehrdad Arashpour ◽  
Julia Lamborn ◽  
Parisa Farzanehfar

Team work and group assessments have become very common in the higher education context with the aim of enhancing communication skills and student engagement. However, group member accountability introduces a new challenge and constraint to groups in achieving their best performance. To investigate this issue, the current research analyzes the relationship between performance of individual members and group composure to test their relationship and dependency. Towards this research aim, individual and group marks in several units in were analyzed statistically. Empirical results show that there is tendency amongst same-gender students to team up together and this has a significant impact on group results. The current research contributes to improvement of theory and practice in higher education and identifies opportunities to enhance effectiveness of group work.


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