Human perceived quality-of-service for multimedia applications

Author(s):  
Riasat Abbas
Author(s):  
Muhammad Usman Ashraf ◽  
◽  
Sabah Arif ◽  
Abdul Basit ◽  
Malik Sheraaz Khan

2011 ◽  
pp. 284-302 ◽  
Author(s):  
G. Ghinea ◽  
M. C. Angelides

In an m-commerce setting, the underlying communication system will have to provide a quality of service (QoS) in the presence of two competing factors—network bandwidth and, as the pressure to add value to the business-to-consumer (B2C) shopping experience by integrating multimedia applications grows, increasing data sizes. In this chapter, developments in the area of QoS-dependent multimedia perceptual quality are reviewed and are integrated with recent work focusing on QoS for e-commerce. Based on previously identified user perceptual tolerance to varying multimedia QoS, we show that enhancing the m-commerce B2C user experience with multimedia, far from being an idealised scenario, is in fact feasible if perceptual considerations are employed.


Author(s):  
Michael Abayomi Fowowe ◽  
Kayode K. Arogundade

In this current 21st-century global competitive market, employee empowerment plays a significant role in building the internal resource-based capacity of business survival towards meeting and exceeding ever-increasing market needs. The tertiary health institutions saddled with the responsibility of providing acute healthcare services significantly require effective commitment of their healthcare workers in promoting quality of service delivery towards achieving result-oriented healthcare quality assurance outcome. However, the Nigerian health sector has been characterised with diverse challenges in sustaining quality assurance due to lack of leadership commitment in empowering caregivers in the sector effectively. To a large extent, this has weakened the adequate performance of employees, and also, contributed to the observed increase in morbidity and mortality rate in the Nigerian health centres. This aim of this paper is to critically analyse the impact of employees' empowerment on the perceived quality of service delivery in the context of the Nigerian healthcare institutions.


1998 ◽  
Vol 6 (2) ◽  
pp. 102-112 ◽  
Author(s):  
Aurelio La Corte ◽  
Alfio Lombardo ◽  
Sergio Palazzo ◽  
Giovanni Schembra

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