A context-aware handover decision based on user perceived quality of service trigger

2009 ◽  
Vol 11 (6) ◽  
pp. 723-741 ◽  
Author(s):  
Behrouz Shahgholi Ghahfarokhi ◽  
Naser Movahhedinia
Author(s):  
Michael Abayomi Fowowe ◽  
Kayode K. Arogundade

In this current 21st-century global competitive market, employee empowerment plays a significant role in building the internal resource-based capacity of business survival towards meeting and exceeding ever-increasing market needs. The tertiary health institutions saddled with the responsibility of providing acute healthcare services significantly require effective commitment of their healthcare workers in promoting quality of service delivery towards achieving result-oriented healthcare quality assurance outcome. However, the Nigerian health sector has been characterised with diverse challenges in sustaining quality assurance due to lack of leadership commitment in empowering caregivers in the sector effectively. To a large extent, this has weakened the adequate performance of employees, and also, contributed to the observed increase in morbidity and mortality rate in the Nigerian health centres. This aim of this paper is to critically analyse the impact of employees' empowerment on the perceived quality of service delivery in the context of the Nigerian healthcare institutions.


1998 ◽  
Vol 6 (2) ◽  
pp. 102-112 ◽  
Author(s):  
Aurelio La Corte ◽  
Alfio Lombardo ◽  
Sergio Palazzo ◽  
Giovanni Schembra

2012 ◽  
Vol 28 ◽  
pp. 133-145
Author(s):  
Aleksey Strjuk ◽  
Oleg Odarushchenko ◽  
Valentina Odarushchenko

2005 ◽  
Vol 9 (6) ◽  
pp. 413-422 ◽  
Author(s):  
Anthony J. Saliba ◽  
Michael A. Beresford ◽  
Milosh Ivanovich ◽  
Paul Fitzpatrick

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