The Effect of Virtual Community Culture and Group Cohesion on Knowledge Sharing: A Case Study of Professional Virtual Community

2008 ◽  
Author(s):  
Ming Chen ◽  
Jianming Zhou ◽  
Linwei Zhao
Keyword(s):  
Knowledge Sharing ◽  
Virtual Community ◽  
Group Cohesion ◽  
Community Culture

Design and Implementation of Trust Enabling Functions

2011 ◽  
pp. 418-437
Author(s):  
Jeanette Lemmergaard ◽  
Damien Brigth ◽  
Christopher Gersbo-Møller ◽  
Tim Hansson
Keyword(s):  
Knowledge Sharing ◽  
Performance Management ◽  
Virtual Community ◽  
Public Key ◽  
Digital Evidence ◽  
Community Members ◽  
Community Function ◽  
Design And Implementation ◽  
And Performance

Through a case study based on a knowledge-sharing community of Danish plant growers, this chapter examines how an IT system can be designed to support strategic knowledge-sharing between firms participating in an industry-based virtual community. A suitable environment for trust is seen as an important part of making the community function effectively. Therefore, the system aims to support community members in making trust decisions related to knowledge-sharing. In the presented system decisions are based on digital evidence in the form of system-managed credentials. The chapter presents a model for trust, reputation, and performance management which supports the needs of the specific type of knowledge-sharing community. Further, the model is linked to an underlying public key infrastructure framework which supports the secure exchange of information and credentials between community members.

Beginning a journey of knowledge management in a secondary school

2016 ◽  
Vol 20 (2) ◽  
pp. 364-385 ◽  
Author(s):  
Kai Wing Chu
Keyword(s):  
Knowledge Management ◽  
Secondary School ◽  
Knowledge Sharing ◽  
Knowledge Base ◽  
Lesson Study ◽  
Lessons Learned ◽  
Digital Archive ◽  
Case Study Methodology ◽  
Content Type

Purpose Despite the fact that schools should be places where learning occurs, most schools have overlooked the importance of knowledge. In contrast, commercial firms have recognized knowledge as a strategic intangible asset and a key resource of the enterprises. Therefore, enterprises have already harnessed knowledge to a great extent with wide practice of knowledge management (KM). The purpose of this paper is to show that KM could be applied to the education sector similar to the practice in the business world for leveraging intellectual assets. This paper examines how schools can kick off the process of KM implementation. This paper also reports what have been done and what should be done in KM implementation better in a school. This can give insights for schools which will try KM in near future. Design/methodology/approach The paper uses a case study in a secondary school to explore how KM can be kicked off and sustained in a school setting. A KM system called knowledge base and a document management system called Digital Archive were developed to serve as the infrastructure for knowledge sharing. Lesson study and communities of practice (CoPs) were adopted to be the platforms for knowledge sharing among teachers in the school. A case study of the processes and lesson learned was done in this paper. Multiple sources of data, including observations, questionnaires and interviews, have been collected for evaluation. Findings In this paper, KM implementation was found to be effective through dual approaches: information-based and people-/interaction-based approaches. A knowledge base and a Digital Archive as knowledge repositories and lesson study and CoPs as platforms for knowledge sharing have been successfully established to facilitate sharing information/knowledge and nurturing a sharing culture and trust. Challenges faced and the related coping strategies during the process of implementation were shared and reflected. It was also found that building sharing culture is the critical turning point of the process of KM implementation. Breaking through the barrier of sharing was found to be very essential to KM implementation. Research limitations/implications This paper adopts case study methodology to report the process of KM implementation in a school. Although these results of the study conducted in one school may not be generalized to other school contexts, the lessons learned in the study will be a strong empirical evidence of research of KM implementation, especially in schools. Because of the limited number of prior studies and the importance of the pioneering work of launching KM implementation, this paper tries to address the research gap by using theory building from cases as a research strategy rather than theory testing research, especially in “how”and“why” in the steps of kicking off KM implementation in an unexplored research area. Practical implications This paper shows a case of KM implementation in a school with thoughtful procedures of implementing information-based and people-/interaction-based approaches. The paper is a showcase that will shed light on the processes and lessons learned and also helps to provide a model for schools who are interested in applying KM in their schools. Social implications Most people might think that KM can be applied only in commercial sector. This paper shows that KM can also be adopted in schools as well as other sectors. Originality/value This paper represents one of the pioneering work of implementing KM in a school. It hopes to make contributions for KM implementation also in the public sector within which are non-profit-making organizations.

scholarly journals New technologies in consulting sector – the paradigm of agility

2017 ◽  
Vol 12 (2) ◽  
pp. 133-146
Author(s):  
Celina SOŁEK-BOROWSKA
Keyword(s):  
Data Collection ◽  
Knowledge Sharing ◽  
Knowledge Economy ◽  
New Technologies ◽  
Competitive Environment ◽  
Successful Implementation ◽  
Global Teams ◽  
Global Marketplace ◽  
Changing Knowledge

In order to keep pace with the demands of the ever-changing knowledge economy, organizations must be aware of the knowledge sharing tools that are in use today, customizing the technology to help them maintain a competitive advantage in the global marketplace. Moreover because of the competitive environment the shift is towards agile paradigm. The outcome of this study will enable further under­standing of knowledge sharing in consulting companies and will therefore contribute towards successful implementation of knowledge sharing as part of organizational knowledge sharing culture. The limita­tions identińed were the use of interview as the only form of data collection, since the company did not authorize the collection of documents, the interviews were conducted via Skype®. The ńndings are based on one case study and the ńndings are not generalizable. The results of this research may be useful for academics and organizations because they deepen the discussion on knowledge sharing in global teams.

scholarly journals Connecting Inward and Outward Internationalisation of Malaysian SMEs: A Learning Approach

2018 ◽  
pp. 264-275
Keyword(s):  
Knowledge Sharing ◽  
Value Chain ◽  
Explicit Knowledge ◽  
Small And Medium Enterprises ◽  
Structured Interviews ◽  
Supplier Relationships ◽  
Study Approach ◽  
Medium Enterprises ◽  
The Relationship

When SMEs are part of global value chain, the flows of information in cross-border buyer-supplier relationships which emerge from inward-outward internationalisation connections should be addressed. This study therefore investigates the learning processes of internationalising small and medium enterprises that engage in inward and outward internationalisation. Hence, this study adopts a qualitative case study approach based on ten cases of the internationalising SMEs in Malaysia. Semi-structured interviews with the Managing Directors of the selected SMEs were conducted over a two-year period. Additionally, participant observations were conducted by attending the meetings related to import-export activities and documentations were gathered for data triangulation Findings of this study highlights that the relationship with key foreign suppliers empowered case firms to connect inward to outward internationalisation through collaborative knowledge sharing. The distribution of knowledge through tacit-tacit and tacit-explicit knowledge sharing underpinned by formal planning was a prerequisite for inward-outward internationalisation connections to be established.

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