scholarly journals Visualizing the underlying trends of component latencies affecting Service Operation Performance

2009 ◽  
Author(s):  
Sid Kargupta ◽  
Sue Black
Keyword(s):  
Operation Performance ◽  
Service Operation

scholarly journals SIMULASI WAKTU TUNGGU MAHASISWA DAN DOSEN DI LAYANAN AKADEMIK UNIVERSITAS BUNDA MULIA

2017 ◽  
Vol 10 (1) ◽  
Author(s):  
Rudy Santosa Sudirga
Keyword(s):  
Response Time ◽  
Waiting Time ◽  
Operations Management ◽  
Heavy Traffic ◽  
Simulation Models ◽  
Operation Performance ◽  
Service Operation ◽  
Mean And Variance ◽  
The Mean ◽  
Time In Service

<p>The Management of Academic Service continues to be a major challenge for many college, high school and college organizations in providing better services with fewer resources. The allocation of service staffs and response-time in service involve many challenging issues, because the mean and variance of the response-time in service can be increased dramatically with the intensity of heavy traffic. This study discusses how to use simulation models to improve response time in service operation. Performance at the Academic Service as a whole can be considered very good and is still idle due to utilization of Academic Service, which is still equal to an average of 17%, or it can be said that the workload is not too excessive and deemed to be able to serve the students and lecturers. The performance of Academic Sevice University Bunda Mulia can be considered excellent in terms of operations management, as indicated by the average waiting time, which is very short at only 9.10 seconds.<br />Keywords: Queueing System, Waiting Time, and Simulation</p>

An Evaluation Method of Combat Service Operation Performance for Surface-to-Air Missile Based on FNN

2013 ◽  
Vol 756-759 ◽  
pp. 3640-3646
Author(s):  
Gang Li ◽  
Da Peng Li ◽  
Yan Yan Zhou ◽  
Lin Wei Xu ◽  
Ji Feng He
Keyword(s):  
Performance Evaluation ◽  
Fuzzy Neural Network ◽  
Evaluation Method ◽  
Service Performance ◽  
Evaluation Index System ◽  
Operation Performance ◽  
Air Defense ◽  
Service Operation ◽  
Fuzzy Neural ◽  
Evaluating Method

Firstly, the implication and purpose of the Combat Service Performance Evaluation for Air Defense Missile was elaborated in this paper. Then the Fuzzy Neural Network (FNN) Evaluating Method was put forward to apply to the combat service performance evaluation. Secondly, an evaluation index system was built on the basis of the characteristics of the combat service operator and the combat service process. At last, the correctness and validity were approved though the simulation results.

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