The Antecedents and Consequences of Role Stress Among Chinese Salespersons: An Exploratory Study in Hong Kong

1995 ◽  
Vol 7 (1/2) ◽  
pp. 62-86 ◽  
Author(s):  
Leo Y.M. Sin ◽  
Oliver H.M. Yau
Keyword(s):  
Hong Kong ◽  
Exploratory Study ◽  
Role Stress ◽  
Antecedents And Consequences

The Antecedents and Consequences of Customer Engagement: An Exploratory Study on the Mobile Business in Thailand

2016 ◽  
Vol 17 (2) ◽  
pp. 41-58
Author(s):  
Theingi ◽  
Suchira Phoorithewet ◽  
Yunmei Wang ◽  
Sikankaew Panthongprasert
Keyword(s):  
Service Quality ◽  
Customer Loyalty ◽  
Exploratory Study ◽  
Mobile Network ◽  
Switching Behavior ◽  
Customer Engagement ◽  
Buying Behavior ◽  
Mobile Business ◽  
Antecedents And Consequences

This study explores the antecedents and consequences of customer engagement behaviors in the Thai mobile network business. This study found that the approach to switching behavior and cross-buying behavior is connected to customer loyalty behaviors. However, the spending behaviors of customers may not be a good indicator of customer loyalty in the mobile network business because those who do not have the intention to switch to another brand do not necessarily increase their spending. In addition, most respondents are concerned with competitive promotional packages, which influence customer engagement behaviors. Hence, it was proposed that service quality and competitive promotional packages are antecedents to customer engagement behaviors and all these factors are important in explaining customer loyalty toward mobile network providers in Thailand.

Pre-school Environmental Education in Hong Kong: An Exploratory Study

2001 ◽  
Vol 17 ◽  
pp. 25-33 ◽  
Author(s):  
John Chi Kin Lee
Keyword(s):  
Hong Kong ◽  
Environmental Education ◽  
Future Development ◽  
Questionnaire Survey ◽  
Exploratory Study ◽  
Perceived Barriers ◽  
Teaching Approaches ◽  
The Status ◽  
Teachers Attitudes ◽  
Education In Hong Kong

AbstractThis paper reports on an investigation of the status of pre-school environmental education in Hong Kong through both a questionnaire survey and case studies. The study looked in particular at the environmental education activities organised, difficulties encountered in the implementation of environmental education and teachers' attitudes towards environmental education and teaching approaches. The findings indicated that pre-school environmental education tended to focus more on education about the environment than education in and for the environment. The results also revealed that the teachers' perceived barriers were mainly logistical, such as lack of time and resources, and educational in the sense that they felt that they lacked knowledge about environmental education. The implications for future development of environmental education are discussed.

scholarly journals An exploratory study of illegal gamblers in Hong Kong

2017 ◽  
Vol 7 (1) ◽  
Author(s):  
Andrew Tessler ◽  
Kareen El Beyrouty ◽  
Natasha Crapnell
Keyword(s):  
Hong Kong ◽  
Exploratory Study

Role Stress among Industrial Buyers: An Integrative Model

1987 ◽  
Vol 51 (2) ◽  
pp. 28-45 ◽  
Author(s):  
Ronald E. Michaels ◽  
Ralph L. Day ◽  
Erich A. Joachimsthaler
Keyword(s):  
Role Theory ◽  
Role Stress ◽  
Integrative Model ◽  
Buyer Behavior ◽  
Sales Representatives ◽  
Large Sample ◽  
Research Perspectives ◽  
Antecedents And Consequences

Research perspectives from role theory are examined with a large sample of purchasing professionals in an effort to increase understanding of industrial buyer behavior and the buying environment. An integrative model of the antecedents and consequences of role stress fits the data well. The results suggest that an awareness of the nature and influence of role stress in the buying context can be of value to marketing professionals, especially sales representatives and marketing/product managers.

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