scholarly journals Patient–Clinician Mobile Communication: Analyzing Text Messaging Between Adolescents with Asthma and Nurse Case Managers

2015 ◽  
Vol 21 (1) ◽  
pp. 62-69 ◽  
Author(s):  
Woohyun Yoo ◽  
Soo Yun Kim ◽  
Yangsun Hong ◽  
Ming-Yuan Chih ◽  
Dhavan V. Shah ◽  
...  
2007 ◽  
Vol 8 (2) ◽  
pp. 50-57 ◽  
Author(s):  
Judy E. Haley

A quantitative study investigated nurse case managers’ perceptions of their own communication skills used in client teaching. Using surveys based on the conceptual framework of Heron’s six-category intervention analysis, data were collected from 40 nurse case managers in 4 organizations. Results show that nurse case managers with more than 5 years of experience perceive themselves to be more skilled in facilitative communication categories than less experienced case managers. Overall, the less experienced study participants ranked themselves higher in authoritative communication skills. Facilitative skills are associated with helping clients become self-reliant and responsible for their care; therefore these skills are essential for effective case management. The study findings suggest additional training is needed for nurse case managers in the use of communication skill options.


2009 ◽  
Vol 7 (2) ◽  
pp. 237
Author(s):  
K. Dieperink ◽  
M.B. Poulsen ◽  
A.G. Andreasen ◽  
S. Larsen ◽  
P. Andersen ◽  
...  

10.2196/19529 ◽  
2020 ◽  
Vol 8 (8) ◽  
pp. e19529
Author(s):  
Rena Brar Prayaga ◽  
Ram S Prayaga

With all 50 US states reporting cases of coronavirus disease (COVID-19), people around the country are adapting and stepping up to the challenges of the pandemic; however, they are also frightened, anxious, and confused about what they can do to avoid exposure to the disease. Usual habits have been interrupted as a result of the crisis, and consumers are open to suggestions and strategies to help them change long-standing attitudes and behaviors. In response, a novel and innovative mobile communication capability was developed to present health messages in English and Spanish with links to fotonovelas (visual stories) that are accessible, easy to understand across literacy levels, and compelling to a diverse audience. While SMS text message outreach has been used to build health literacy and provide social support, few studies have explored the benefits of SMS text messaging combined with visual stories to influence health behaviors and build knowledge and self-efficacy. In particular, this approach can be used to provide vital information, resources, empathy, and support to the most vulnerable populations. This also allows providers and health plans to quickly reach out to their patients and members without any additional resource demands at a time when the health care system is severely overburdened.


Healthcare ◽  
2021 ◽  
Vol 9 (2) ◽  
pp. 205
Author(s):  
María Eulalia Macías-Colorado ◽  
Margarita Rodríguez-Pérez ◽  
María Jesús Rojas-Ocaña ◽  
Cristina Teresa-Morales

Dependent elderly individuals are usually cared for at home by untrained family members who are unaware of the risks involved. In this setting, communication on safe caregiving is key. The aim of this study is to describe the factors influencing the process followed by community nurse case managers to provide communication on safe caregiving to family members caring for dependent elderly individuals. A phenomenological study, by focus group, was done in urban healthcare facilities. Key informants were seven community nurses, case managers with more than 12 years’ experience. We did a thematic analysis and we identified the units of meaning to which the most relevant discourses were assigned. The concepts expressed were grouped until subcategories were formed, which were then condensed into categories. Four categories of analysis emerged: communication-related aspects; professional skills of nurse case managers; communication on safety and the caregiving role. To planner interventions, for the prevention of adverse events at home, is essential to consider these aspects: nurses’ professional communication skills, factors inherent to safe caregiving, the characteristics of the home where care is provided, the personal and family circumstances of the caregiver, and whether or not the caregiver’s role has been assumed by the family caregivers.


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