Nurse case managers help with glycaemic control in diabetes

1998 ◽  
Vol 189 (1) ◽  
pp. 6-6
2007 ◽  
Vol 8 (2) ◽  
pp. 50-57 ◽  
Author(s):  
Judy E. Haley

A quantitative study investigated nurse case managers’ perceptions of their own communication skills used in client teaching. Using surveys based on the conceptual framework of Heron’s six-category intervention analysis, data were collected from 40 nurse case managers in 4 organizations. Results show that nurse case managers with more than 5 years of experience perceive themselves to be more skilled in facilitative communication categories than less experienced case managers. Overall, the less experienced study participants ranked themselves higher in authoritative communication skills. Facilitative skills are associated with helping clients become self-reliant and responsible for their care; therefore these skills are essential for effective case management. The study findings suggest additional training is needed for nurse case managers in the use of communication skill options.


2009 ◽  
Vol 7 (2) ◽  
pp. 237
Author(s):  
K. Dieperink ◽  
M.B. Poulsen ◽  
A.G. Andreasen ◽  
S. Larsen ◽  
P. Andersen ◽  
...  

Healthcare ◽  
2021 ◽  
Vol 9 (2) ◽  
pp. 205
Author(s):  
María Eulalia Macías-Colorado ◽  
Margarita Rodríguez-Pérez ◽  
María Jesús Rojas-Ocaña ◽  
Cristina Teresa-Morales

Dependent elderly individuals are usually cared for at home by untrained family members who are unaware of the risks involved. In this setting, communication on safe caregiving is key. The aim of this study is to describe the factors influencing the process followed by community nurse case managers to provide communication on safe caregiving to family members caring for dependent elderly individuals. A phenomenological study, by focus group, was done in urban healthcare facilities. Key informants were seven community nurses, case managers with more than 12 years’ experience. We did a thematic analysis and we identified the units of meaning to which the most relevant discourses were assigned. The concepts expressed were grouped until subcategories were formed, which were then condensed into categories. Four categories of analysis emerged: communication-related aspects; professional skills of nurse case managers; communication on safety and the caregiving role. To planner interventions, for the prevention of adverse events at home, is essential to consider these aspects: nurses’ professional communication skills, factors inherent to safe caregiving, the characteristics of the home where care is provided, the personal and family circumstances of the caregiver, and whether or not the caregiver’s role has been assumed by the family caregivers.


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