Cutback Policies, Declining Opportunities, and the Role of Social Service Providers: The "Social Service Review" Lecture

1991 ◽  
Vol 65 (4) ◽  
pp. 516-530 ◽  
Author(s):  
Gary Orfield
Keyword(s):  
Social Service ◽  
Service Providers ◽  
Social Service Providers ◽  
The Social

scholarly journals Challenges and Prospects for Digitizing the Social Service Providers' Activities

2021 ◽  
Author(s):  
S.E. Gasumova
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Provision ◽  
Service Providers ◽  
Social Institutions ◽  
Well Being ◽  
Service Users ◽  
Social Service Providers ◽  
The Social

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work

Service Workers' Responses to Abuse of the Elderly

1983 ◽  
Vol 64 (3) ◽  
pp. 147-153 ◽  
Author(s):  
Clara C. Pratt ◽  
James Koval ◽  
Sally Lloyd
Keyword(s):  
Social Service ◽  
Service Providers ◽  
Elder Abuse ◽  
The Elderly ◽  
Service Workers ◽  
Social Service Providers ◽  
The Social ◽  
Family Abuse ◽  
And Training

The social service providers and physicians who encounter elder abuse have several potential avenues of intervention open to them in helping the elderly. Practice and training issues are discussed that are relevant for improving interventions and referrals in cases of family abuse of the elderly.

scholarly journals Interdepartmental Occupational Standards for Social Service Providers and Their Role in Improving Job Performance

2016 ◽  
Vol 21 (1) ◽  
pp. 119-129 ◽  
Author(s):  
Yu.M. Zabrodin
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Professional Activity ◽  
Social Service Providers ◽  
Social Sphere ◽  
The Social ◽  
Qualification Framework ◽  
Occupational Standards ◽  
Main Strategy

The paper presents an analysis of the occupational standards development abroad and in Russia. It focuses on interdepartmental occupational standards for social service providers. While creating occupational standards for social services as an integrated industry it is advisable to consider the design of whole system and its macro-level effects in a document called “sectoral qualification framework”. It is pointed out that 1) real professional activity in social sphere has a clear humanitarian focus, and its objects are radically different population groups; 2) the complexity of the social work is often associated with the interaction between various professionals and their activity have to be interdepartmentally organized. The author identifies the factors influencing development and implementation of professional standards in different countries and consider the main strategy directions of development and application of occupational standards of education and social service providers in Russia.

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