The advent of shore-based navigation: from vessel traffic services (VTSs) to e-navigation maritime service portfolio (MSP)

2021 ◽  
pp. 359-375
Author(s):  
Michele Fiorini
Keyword(s):  
Service Portfolio

New product and emerging business growth in Kwara State

2016 ◽  
Vol 12 (3) ◽  
pp. 207-227 ◽  
Author(s):  
Seun Oladele ◽  
Femi Oladele
Keyword(s):  
Market Share ◽  
Manufacturing Industry ◽  
Service Industry ◽  
New Product ◽  
Sales Volume ◽  
Test Results ◽  
Business Growth ◽  
Content Type ◽  
Product Service ◽  
Service Portfolio

Purpose – The purpose of this paper is to examine the effect of new product on growth of emerging businesses (EBs) through sales volume and market share. Design/methodology/approach – The study surveyed 137 EBs in Kwara State. Two hypotheses were formulated and tested using correlation and regression analyses. Findings – Results show that service industry is dominant among EBs while the manufacturing industry trails. Many EBs are aware of the complexities of new product, its development and contribution to increasing sales volume, market share and ensuring competitive advantage with apparent infrastructural deficiencies. Test results show that there is a significant positive relationship and effect on sales volume and market share. Originality/value – Encouraging EBs to step up and focus on improving product/service portfolio to transform their fortune is explored giving focus to the benefits of increasing sales volume and market share.

Partial Completion as a Nonprofit Strategy

2021 ◽  
Author(s):  
Can Zhang ◽  
Atalay Atasu ◽  
Karthik Ramachandran
Keyword(s):  
Nonprofit Organizations ◽  
Service Provision ◽  
Problem Definition ◽  
Product Service ◽  
Service Portfolio ◽  
Wide Range ◽  
Partial Completion ◽  
Innovative Solution ◽  
Managerial Implications ◽  
Level 3

Problem definition: Faced with the challenge of serving beneficiaries with heterogeneous needs and under budget constraints, some nonprofit organizations (NPOs) have adopted an innovative solution: providing partially complete products or services to beneficiaries. We seek to understand what drives an NPO’s choice of partial completion as a design strategy and how it interacts with the level of variety offered in the NPO’s product or service portfolio. Academic/practical relevance: Although partial product or service provision has been observed in the nonprofit operations, there is limited understanding of when it is an appropriate strategy—a void that we seek to fill in this paper. Methodology: We synthesize the practices of two NPOs operating in different contexts to develop a stylized analytical model to study an NPO’s product/service completion and variety choices. Results: We identify when and to what extent partial completion is optimal for an NPO. We also characterize a budget allocation structure for an NPO between product/service variety and completion. Our analysis sheds light on how beneficiary characteristics (e.g., heterogeneity of their needs, capability to self-complete) and NPO objectives (e.g., total-benefit maximization versus fairness) affect the optimal levels of variety and completion. Managerial implications: We provide three key observations. (1) Partial completion is not a compromise solution to budget limitations but can be an optimal strategy for NPOs under a wide range of circumstances, even in the presence of ample resources. (2) Partial provision is particularly valuable when beneficiary needs are highly heterogeneous, or beneficiaries have high self-completion capabilities. A higher self-completion capability generally implies a lower optimal completion level; however, it may lead to either a higher or a lower optimal variety level. (3) Although providing incomplete products may appear to burden beneficiaries, a lower completion level can be optimal when fairness is factored into an NPO’s objective or when beneficiary capabilities are more heterogeneous.

scholarly journals DETERMINAN KUALITAS AUDIT DAN FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP AUDITEE SATISFACTION (STUDI EMPIRIS PADA AUDITOR INTERNAL BANK UMUM SYARIAH DI INDONESIA)

2017 ◽  
Vol 14 (1) ◽  
pp. 27
Author(s):  
Hermi ,
Keyword(s):  
Structural Equation ◽  
Audit Quality ◽  
Primary Data ◽  
Validity And Reliability ◽  
Cross Sectional ◽  
Firm Reputation ◽  
Quality Audit ◽  
Audit Firm ◽  
Work Ethics ◽  
Service Portfolio

<p>The purpose of this study is to analyze the influence of Independence, Competence<br />and Islamic work Ethics partially and simultaneously to the Audit Quality . The next<br />purpose is to analyze the influence of Audit Quality, Audit Services Portfolio and Audit<br />Firm Reputation partially and simultaneously against Auditee Satisfaction on Islamic<br />Banks in Indonesia. This study is expected to provide benefit to the development of<br />knowledge, particularly in the field of accounting and auditing, Government, Islamic<br />Bank, Indonesian Institute of Accountants (IAI ), Indonesian Institute of Certified Public<br />Accountants (IAP ), the auditors and the Audit Firm (KAP). The results are expected to<br />provide information for various parties accurately and meaningfully as a solution to<br />determine the variables that affect the Auditee Satisfaction and Audit Quality at Islamic<br />Bank in Indonesia. Limitations of the study include: (1) The extent of the problem which<br />studied in determining the factors that can affect the Audit Quality and Auditee Satisfaction<br />in Islamic Bank in Indonesia , (2) Limitation of the study lies in the data acquisition, (3)<br />This study only emphasized the perception of the factors that may affect Audit Quality and<br />Auditee Satisfaction.<br />This study used primary data through questionnaires with the population of<br />internal auditors of Islamic Banks in Indonesia. This study used a quantitative approach<br />and in terms of the type of investigation, this study is causal. Based on the time horizon<br />the study is cross-sectional (one - shot ) because the data was collected only once . Before using the data to test hypothesis, the validity and reliability test should be done first.</p><p>Data analysis uses Structural Equation Model (SEM) supported by AMOS software.<br />Based on the test results, it shows that Independence, Competence and Islamic work<br />Ethics partially or simultaneously affect the Audit Quality significantly. The next stage of<br />testing Audit Quality partially has no significant effect on the Auditee Satisfaction. While<br />Audit Service Portfolio and Audit Firm Reputation either partially or simultaneously<br />have significant effect on the Auditee Satisfaction. Simultaneously the three variables<br />Audit Quality, and Audit Services Portfolio and Reputation of Audit Firm have<br />significant effect on the Auditee Satisfaction. .<br />Keywords: Independence, Competence, Islamic Work Ethics, Audit Quality, Audit Services<br />Portfolio, Audit Firm Reputation and Auditee Satisfaction.</p>

scholarly journals Mobile Technologies to Support Agribusiness Professionals

2017 ◽  
Vol 12 (3) ◽  
pp. 341-52
Author(s):  
Henrique Mello Rodrigues de Freitas ◽  
Letícia Gomes dos Santos ◽  
Ariel Behr ◽  
Cristina Dai Prá Martens
Keyword(s):  
Geographical Location ◽  
Wireless Networking ◽  
Qualitative Approach ◽  
Mobile Technologies ◽  
Mobile Service ◽  
Access To Information ◽  
Structured Interviews ◽  
Service Portfolio ◽  
In Transit ◽  
Support Decision Making

The proliferation of mobile devices and advances in wireless networking has created an always-connected society. One of the sectors of the economy that has made use of these technologies is agribusiness, through its need for traceability and geographical location, among others. Agribusiness managers work in transit, remotely and at various headquarters, and need access to information and constant communication to support decision making. This study aims to examine how mobile technologies have influenced everyday decisions in the perception of agribusiness professionals. The research was exploratory, using a qualitative approach to the data. Data collection was conducted through semi-structured interviews with eight agribusiness professionals. Data were analyzed through content analysis, considering mobile service categories. The results showed that the respondent agribusiness professionals use mobile technology in their specific everyday life for a variety of functions and needs. Respondents also reported using the features of the mobile service portfolio in different ways, according to availability in their region (e.g. connectivity) and their comfort with technology in general, and specific tasks (such as applications that assist in pest diagnosis).

Marketing Strategy of the Uber Company in the Global Taxi Service Aggregator Market

2021 ◽  
pp. 170-176
Author(s):  
Irina Kh. Kuchieva ◽  
Zarina Yu. Kaloeva ◽  
Sofiya S. Triandofilova
Keyword(s):  
Marketing Strategy ◽  
Global Market ◽  
Marketing Strategies ◽  
Leadership Positions ◽  
Russian Market ◽  
Technological Support ◽  
Service Portfolio ◽  
Direct Competition ◽  
A Company ◽  
Offensive Strategies

The article focuses on the consideration of the marketing strategy of the Uber company. A strategy is essential when a company enters new markets. It is a difficult task for any business and requires managers to understand the specifics of the formation, management of marketing strategies in both local and global markets. The above factors determine the relevance of the research topic. In connection with the processes of globalization and significant modifications in the technological support of business, activities in modern markets are changing significantly. The purpose of this article is to analyse the implementation of the marketing strategy of Uber in the global market to indicate the characteristics and directions of development. In research, the following methods applied: a comparative, analysis and methodology for developing marketing strategies. The American service Uber is striving to gain leadership positions in the development of the Russian market. This drive drives offensive strategies that combine direct competition for low prices and strategies that increase resources and customers by engaging an audience that competitors have missed. As the analysis of the company’s activities showed, Uber implements a specific marketing strategy as an offensive strategy. As part of the confrontation with the main competitors, Uber actively invests in the promotion and advertising of the service, pays attention to pricing policy to provide opportunities for participation in price competition. The American service Uber is striving to gain leadership positions in the development of the Russian market. This commitment drives offensive strategies that combine direct competition for low prices and plans that increase resources and customer base by engaging an audience that competitors have missed. As a result of the analysis of the market of services-aggregators of taxi services, we can conclude that competition is intensifying both from the main competitors, Gett and Yandex.Taxi, and from indirect competitors. Hence, launching a third-party service will be a reactive strategy for Uber, as chief competitors have already diversified their service portfolio. Thus, the marketing strategy in modern conditions of development is an efficient mean for promoting a company in the international market.

Service Portfolio Measurement

2011 ◽  
pp. 926-957
Author(s):  
Jan Vom Brocke
Keyword(s):  
Measurement System ◽  
Business Processes ◽  
Design Science ◽  
Service Oriented Architectures ◽  
Service Portfolio ◽  
Management Perspective ◽  
Service Oriented ◽  
The Right ◽  
Comprehensive Framework ◽  
Technological Opportunities

Service-oriented architectures offer promising means to flexibly organize business processes. At the same time, new challenges for management arise in order to realize these potentials. Given the technological opportunities, these challenges essentially lie in choosing the right mix of services on the basis of an appropriate infrastructure supporting value adding activities. In order to support this management perspective, a focus on service-oriented business processes is suggested in this article. Hence, a shift from technical aspects of designing service-oriented information systems to economic aspects of using them according to business needs is drawn. For this purpose, findings on the evaluation of financial performance of service-oriented business processes are presented in this paper. The objective is to develop a measurement system for decision support on the con-figuration of a company’s service portfolio reflecting specific economic conditions relevant in a certain situation. Following a design science approach, general principles of a measurement system are worked out and structured in a comprehensive framework. Then, the application of a corresponding system is presented with a practical study. Finally, perspectives on the specification and implementation of the system are sketched.

Service-Oriented Cost Allocation for Business Intelligence and Analytics

2017 ◽  
Vol 7 (2) ◽  
pp. 40-57 ◽  
Author(s):  
Raphael Grytz ◽  
Artus Krohn-Grimberghe
Keyword(s):  
Business Intelligence ◽  
Cost Estimation ◽  
Cost Allocation ◽  
Cost Evaluation ◽  
Allocation Model ◽  
Pricing Scheme ◽  
Service Portfolio ◽  
Service Oriented ◽  
The Cost ◽  
Cost Awareness

Quantifying and designing the cost pool generated by Business Intelligence and Analytics (BI&A) would improve cost transparency and invoicing processes, allowing a fairer, more exact allocation of costs to service consumers. Yet there is still no method for determining BI&A costs to provide a base for allocation purposes. While literature describes several methods for BI&A cost estimation on an ROI or resource-consumption level, none of these methods considers an overall approach for BI&A. To tackle this problem, the authors propose a service- oriented cost allocation model which calculates BI&A applications based on defined services, enabling a cost transfer to service consumers. This new approach specifies steps towards deriving a usable pricing scheme for an entire BI&A service portfolio – both for allocation purposes as well as improving cost evaluation of BI&A projects. Moreover, it increases customer understanding and cost awareness. Based on this approach, the authors introduce a BI&A value creation cycle which helps customers to use BI&A services cost-effectively.

Competing in business-to-business sectors through pay-per-use services

2017 ◽  
Vol 28 (5) ◽  
pp. 914-935 ◽  
Author(s):  
Heiko Gebauer ◽  
Mirella Haldimann ◽  
Caroline Jennings Saul
Keyword(s):  
Sustainable Consumption ◽  
Research Process ◽  
Market Development ◽  
Future Research ◽  
Sales Growth ◽  
Content Type ◽  
Strategic Objectives ◽  
Service Portfolio ◽  
Business To Business ◽  
Business Sectors

Purpose Despite the opportunities provided by pay-per-use (PPU) services, product companies in business-to-business sectors often fail to compete systematically by using them. The purpose of this paper is to explain how companies can avoid failures when it comes to PPU services. The paper describes the “seizing” capabilities needed to achieve the strategic objectives of PPU services. Design/methodology/approach The research process is divided into a pilot and an in-depth study. Altogether, 17 companies participated in the study. Findings The findings reveal that the seizing capabilities depend on the strategic objectives of PPU services. To expand the market share with PPU services, companies need to broaden the customer portfolio for PPU services, to align individual services within the entire service portfolio and to balance profits made by PPU services and other business lines. For strategic objectives such as rapid sales growth early in the market development and new market creation other seizing capabilities are required. Research limitations/implications The findings are not generalizable, due to the use of a qualitative study. The study is restricted to product companies in the business-to-business sector. Practical implications Managers often believe that extending and modularizing the service portfolio is beneficial. When achieving sales growth during the market development phase, these capabilities are in fact sometimes counterproductive. Practitioners have to look into the costs and benefits of setting-up their own financing company and working with banks. Social implications PPU services contribute to a more sustainable consumption and make product design more resource-efficient. Originality/value The study is original by virtue of systematically studying PPU services, providing a microfoundation for seizing capabilities and developing testable propositions for future research.

Service Portfolio Measurment (SPM)

2011 ◽  
pp. 58-91
Author(s):  
Jan vom Brocke
Keyword(s):  
Financial Performance ◽  
Performance Measures ◽  
Capital Budgeting ◽  
Economic Consequences ◽  
Service Portfolio ◽  
Service Oriented ◽  
Financial Performance Measures ◽  
The Right ◽  
Comprehensive Framework ◽  
Technological Opportunities

This chapter addresses service-oriented information systems from a management perspective. It is evident that running a service-oriented enterprise brings up new challenges for management. Given the technological opportunities, the challenge lies essentially in choosing the right mix of services on the basis of an appropriate architecture. For this purpose, strategic considerations regarding, for example, the company’s flexibility have to be justified by financial performance measures. This is particularly evident as long-term economic consequences result from decisions on the service portfolio. Thus, evidence is required about the fact that these decisions are in alignment with the company’s financial situation. The total costs of ownership (TCO) caused by a particular service-oriented information system, as well as the return on investment (ROI) gained by it, give examples for appropriate financial performance measures. In this chapter, a measurement system is presented that facilitates the assessment of the various financial consequences within a comprehensive framework. The system is grounded in decision theory and capital budgeting, and it is illustrated by its application within practical examples.

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