A systematic review on the effectiveness of Web usability evaluation methods

Author(s):  
A. Fernandez ◽  
S. Abrahão ◽  
E. Insfran
Author(s):  
Renuka Nagpal ◽  
Deepti Mehrotra ◽  
Pradeep Kumar Bhatia

Measuring the usability of the website is a key metrics which all designers always tries to maximize. Compared to other software it is very difficult to estimate the website usability as each website has many objective and wide range of visitor with different learnability. The objective of this study is summarizing different approaches used to measure the usability of website. The current study includes the different approaches proposed in literature in last two decades. Approaches are classified in six broad categories and a comparison between them is done. Trends in web usability of evaluation approaches are understood in light of changing needs of website.


2015 ◽  
pp. 613-636
Author(s):  
Ana Isabel Martins ◽  
Alexandra Queirós ◽  
Anabela G. Silva ◽  
Nelson Pacheco Rocha

This chapter aims to identify, analyze, and classify the methodologies and methods described in the literature for the usability evaluation of systems and services based on information and communication technologies. The methodology used was a systematic review of the literature. The studies included in the analysis were classified into empirical and analytical methodologies (test, inquiry, controlled experiment, or inspection). A total of 2116 studies were included, of which 1308 were classified. In terms of results, the inquiry methodology was the most frequent in this review, followed by test, inspection, and finally, the controlled experiment methodology. A combination of methodologies is relatively common, especially the combination of test and inquiry methodologies, probably because they assess different but complementary aspects of usability contributing to a more comprehensive assessment.


Author(s):  
Ana Isabel Martins ◽  
Alexandra Queirós ◽  
Anabela G. Silva ◽  
Nelson Pacheco Rocha

This chapter aims to identify, analyze, and classify the methodologies and methods described in the literature for the usability evaluation of systems and services based on information and communication technologies. The methodology used was a systematic review of the literature. The studies included in the analysis were classified into empirical and analytical methodologies (test, inquiry, controlled experiment, or inspection). A total of 2116 studies were included, of which 1308 were classified. In terms of results, the inquiry methodology was the most frequent in this review, followed by test, inspection, and finally, the controlled experiment methodology. A combination of methodologies is relatively common, especially the combination of test and inquiry methodologies, probably because they assess different but complementary aspects of usability contributing to a more comprehensive assessment.


2016 ◽  
Vol 4 (2) ◽  
pp. e17 ◽  
Author(s):  
Fernando Winckler Simor ◽  
Manoela Rogofski Brum ◽  
Jaison Dairon Ebertz Schmidt ◽  
Rafael Rieder ◽  
Ana Carolina Bertoletti De Marchi

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