scholarly journals The role of decision confidence in advice-taking and trust formation.

2020 ◽  
Author(s):  
Niccolò Pescetelli ◽  
Nicholas Yeung
Keyword(s):  
Decision Confidence ◽  
Trust Formation ◽  
Advice Taking

scholarly journals The role of decision confidence in advice-taking and trust formation

2019 ◽  
Author(s):  
Niccolo Pescetelli ◽  
Nick Yeung
Keyword(s):  
Social Contexts ◽  
Reliability Estimation ◽  
Perceptual Decision Making ◽  
Agent Based ◽  
Individual Level ◽  
Decision Confidence ◽  
Objective Standard ◽  
Trust Formation ◽  
Objective Feedback ◽  
Confidence Calibration

In a world where ideas flow freely between people across multiple platforms, we often find ourselves relying on others' information without an objective standard to judge whether those opinions are accurate. The present study tests an agreement-in-confidence hypothesis of advice perception, which holds that internal metacognitive evaluations of decision confidence play an important functional role---namely being a learning signal that allows to learn about the reliability of others in the absence of feedback--- in the perception and use of social information, such as peers' advice. We propose that confidence can be used, computationally, to estimate advisors' trustworthiness and advice reliability. Specifically, these processes are hypothesized to be particularly important in situations where objective feedback is absent or difficult to acquire. Here, we use a judge-advisor system paradigm to precisely manipulate the profiles of virtual advisors whose opinions are provided to participants performing a perceptual decision making task. We find that when advisors' and participants' judgments are independent, people are able to discriminate subtle advice features, like confidence calibration, whether or not objective feedback is available. However, when observers' judgments (and judgment errors) are correlated---as is the case in many social contexts---predictable distortions can be observed between feedback and feedback-free scenarios. A simple model of advice reliability estimation, endowed with metacognitive insight, is able to explain key patterns of results observed in the human data. Finally, we use agent-based modeling to explore implications of these individual-level decision strategies for network-level patterns of trust and belief formation.

The role of IT practices in facilitating relational and trust capital for superior innovation performance: the case of Taiwanese companies

2020 ◽  
Vol 21 (5) ◽  
pp. 753-779 ◽  
Author(s):  
Sladjana Cabrilo ◽  
Sven Dahms ◽  
Eugene Burgos Mutuc ◽  
Janita Marlin
Keyword(s):  
Structural Equation ◽  
Qualitative Comparative Analysis ◽  
Organizational Capacity ◽  
Innovation Performance ◽  
Content Type ◽  
Trust Formation ◽  
External Relationships ◽  
Role Of It ◽  
It Practices

PurposeThe purpose of this study is to explore the moderating role of information technology (IT) practices in the increase of organizational capacity for generating innovation performance from its relational (internal and external) capital and trust capital.Design/methodology/approachSurvey data has been collected from 102 publicly listed enterprises in Taiwan and is analysed by using symmetric structural equation modelling–partial least squares (SEM–PLS) and asymmetric fuzzy set qualitative comparative analysis (fsQCA) techniques.FindingsThe findings derived from SEM–PLS show that internal relationships and trust embedded in firms' relationships play a significant role in the innovation performance of Taiwanese enterprises, and reveal a more closed approach to innovation. The results also confirm the important role of IT advancement in amplifying the effect of internal and external relationships and trust formation on innovation performance. One more interesting note, the integration of fsQCA demonstrates several configurations that lead to superior innovation performance.Research limitations/implicationsThe study was limited to Taiwanese companies with at least 200 employees. It might well be that the economically significant small business sector has distinct relationships with stakeholders, trust building strategies and IT practices, and that innovation performance depends on other macroeconomic effects. This study combines symmetric (SEM–PLS) and asymmetric (fsQCA) techniques to improve our understanding of the complementarities between relational and trust capital, and IT practices, and identify configurations that could yield organizational benefits for innovation outcomes.Practical implicationsThis study provides new knowledge about IT utilization in the workplace which practitioners may use to capitalize on internal and external networks and enhance innovation performance.Originality/valueExploring together intellectual capital (IC) components and IT practices, this study merges IC and knowledge management (KM) streams of literature and adds to the prominent discussion on how IC and technology-based KM together contribute to superior innovation performance. In introducing the notion of equifinality, and testing our hypothesis by applying fsQCA, we also provide new ground for methodological discussions in the field of innovation performance.

The Role of Anticipated Regret in Advice Taking

2017 ◽  
Vol 31 (1) ◽  
pp. 74-86 ◽  
Author(s):  
Konstantina Tzini ◽  
Kriti Jain
Keyword(s):  
Anticipated Regret ◽  
Advice Taking

scholarly journals Domain-general idiosyncratic anchoring of metacognition

2017 ◽  
Author(s):  
Hebah Foda ◽  
Kristina Barger ◽  
Joaquin Navajas ◽  
Bahador Bahrami
Keyword(s):  
Task Difficulty ◽  
Correct Choice ◽  
Decision Confidence ◽  
Confidence Judgments ◽  
Initial Location ◽  
Informational Uncertainty ◽  
The Mean ◽  
State Of The Environment ◽  
New Evidence

Recent studies in the field of metacognition and decision-making have found that confidence judgments are influenced by numerous post-decisional factors. Anchoring is a post-decisional factor whose effects on decisions have been widely documented but little is known about its possible impact on decision confidence. In two experiments, participants made categorical decisions about the mean of a sequence of visual (oriented gratings) or numerical stimuli and rated their confidence on a Likert scale. By randomizing the initial location of the indicator across trials, we demonstrated the effects of anchoring in metacognitive confidence judgments. The effect was (a) consistent across two domains of visual perception and mathematical cognition and (b) independent of informational uncertainty and task difficulty. Our findings provide new evidence for the post-decisional accounts of confidence that recognize the role of idiosyncratic, domain-general, trait-like factors (e.g. susceptibility to an anchor). Our data are inconsistent with the normative accounts that confine confidence to reflecting statistical variance (in the external state of the environment) or probability of correct choice (subjective to the agent).

The Influence of Authenticity of Online Reviews on Trust Formation among Travelers

2019 ◽  
Vol 59 (5) ◽  
pp. 763-776 ◽  
Author(s):  
Minseong Kim ◽  
Jihye Kim
Keyword(s):  
Behavioral Intention ◽  
Information Source ◽  
Online Reviews ◽  
Research Model ◽  
Affective Trust ◽  
Trust Formation ◽  
Review Management ◽  
Online Comments ◽  
Decision Making Processes

Travelers have increasingly used mega review sites as an information source during the decision-making processes. This study focuses on the significant role of the authenticity of online reviews on mega review sites in formulating travelers’ behavioral intention as well as trust toward both websites and their service (i.e., destinations). Extending trust transfer theory, this study aims to formulate a research model and investigate associations among three aspects of trust (i.e., cognitive and affective trust toward mega review sites and trust toward destinations the websites recommend) to predict travelers’ behavioral intention (e.g., purchase). The empirical results indicate the significant roles of perceived authenticity of online comments and trust in the context of online tourism. This study provides some implications for online review management among website administrators.

The effects of need for cognition, gender, risk preferences and marketing education on entrepreneurial intentions

2020 ◽  
Vol 22 (1) ◽  
pp. 93-109 ◽  
Author(s):  
Hooman Estelami
Keyword(s):  
Risk Preferences ◽  
Need For Cognition ◽  
Entrepreneurial Intentions ◽  
Content Type ◽  
Marketing Education ◽  
Mediating Role ◽  
Decision Confidence ◽  
And Gender ◽  
Practical Implications

Purpose Entrepreneurial aspirations are essential to the creation and survival of many businesses and to the economic development of nations. Understanding the drivers of entrepreneurial intentions is therefore of central importance from both academic and public policy perspectives. This study aims to explore how entrepreneurial intentions are affected by an individual’s need for cognition (NFC), gender, risk preferences and educational profile. Design/methodology/approach Using survey data from 668 individuals, the effects of the above factors are empirically established and the mediating role of decision confidence is also examined. Findings The results indicate that NFC, gender and risk preferences affect entrepreneurial intentions. Furthermore cross-disciplinary differences in entrepreneurial intentions are found within the different sub-disciplines of business. Research limitations/implications This paper expands the current body of literature by exploring the combined NFC with risk preferences and gender, on individuals’ entrepreneurial intentions. Furthermore, the entrepreneurial intentions of marketing majors are also contrasted with those of other majors. Practical implications The findings of the study identify drivers of entrepreneurial intentions and their varying effects. The results can assist in the development and customization of training programs for entrepreneurs. Originality/value To the best of the author’s knowledge, this is the first study to examine the combined effects of NFC, gender, risk preferences and educational profile on entrepreneurial intentions.

scholarly journals Mediated trust: A theoretical framework to address the trustworthiness of technological trust mediators

2020 ◽  
pp. 146144482093992 ◽  
Author(s):  
Balázs Bodó
Keyword(s):  
Digital Technologies ◽  
Institutional Logics ◽  
Theoretical Framework ◽  
Theoretical Concept ◽  
Institutional Trust ◽  
Trust Formation ◽  
The Impact

This article considers the impact of digital technologies on the interpersonal and institutional logics of trust production. It introduces the new theoretical concept of technology-mediated trust to analyze the role of complex techno-social assemblages in trust production and distrust management. The first part of the article argues that globalization and digitalization have unleashed a crisis of trust, as traditional institutional and interpersonal logics are not attuned to deal with the risks introduced by the prevalence of digital technologies. In the second part, the article describes how digital intermediation has transformed the traditional logics of interpersonal and institutional trust formation and created new trust-mediating services. Finally, the article asks as follows: why should we trust these technological trust mediators? The conclusion is that at best, it is impossible to establish the trustworthiness of trust mediators, and that at worst, we have no reason to trust them.

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