Language Proficiency Consultation Service Model

2004 ◽  
Author(s):  
Monique M. Hering
Keyword(s):  
Language Proficiency ◽  
Service Model ◽  
Consultation Service

The Establishment and Practice of Pharmacy Care Service Based on Internet Social Media: Telemedicine in Response to the COVID-19 Pandemic (Preprint)

2020 ◽  
Author(s):  
Huibo Li ◽  
Da Li ◽  
Dechun Jiang ◽  
Siqian Zheng ◽  
Fang Liu ◽  
...  
Keyword(s):  
Chronic Diseases ◽  
Medication Therapy Management ◽  
Pharmacy Service ◽  
Social Software ◽  
Service Model ◽  
Consultation Service ◽  
Therapy Management ◽  
Medication Therapy ◽  
The Social

BACKGROUND For patients with chronic diseases requiring long-term use of medications who are quarantined at home, the management of medication therapy during the COVID-19 epidemic is a problem that pharmacists urgently need to discuss and solve. OBJECTIVE To establish an online pharmacy consulting service model and to launch the application of tele-pharmacy services during the COVID-19 epidemic. METHODS To establish a remote pharmaceutical service model based on a medication consultation service platform under the official account of the "Beijing Pharmacists Association" on the social software WeChat app, obtain the medication consultation records from February 28 to March 27, 2020, and perform a statistical analysis of the information about the patients seeking consultation, consultation process, content and follow-up results. RESULTS The medication consultation service system and tele-pharmacy service model based on social software were established in February 2020. The "Cloud Pharmacy Care" platform had 915 views and 43 followers and completed 13 counselling cases in the first month. Counselling was available for patients of all ages; of the 13 cases, 61.54% of patients were young and middle-aged. During the COVID-19 epidemic, the long-term medication usage problems of patients with chronic disease were effectively addressed using "Cloud Pharmacy Care". In the consultation, 11 cases (84.6%) were related to the use of medicines or health products, and 2 cases (15.4%) involved disease state management and the use of supplements. The top five drug-related issues included the dosage of drugs, medication therapy management of chronic diseases, the selection of medications, adverse drug reactions and medications for special populations. All consultations were completed within 4 hours, with a positive review rate of 91.7%. CONCLUSIONS During the COVID-19 epidemic, a remote pharmacy service "Cloud Pharmacy Care" based on the social software WeChat app was quickly constructed and applied to solve the medication-related problems of patients and the public during home quarantining. This timely and interactive consultation mode helps to carry out medication therapy management for chronically ill patients and improves patients' medication compliance, improves medical quality and plays a positive role in promoting the popularization of safe medication knowledge.

scholarly journals A Teleneuropsychology Consultation Service Model for Children with Neurodevelopmental and Acquired Disorders Residing in Rural State Regions

2020 ◽  
Vol 35 (8) ◽  
pp. 1196-1203
Author(s):  
Andrea R Sherwood ◽  
Beatriz MacDonald
Keyword(s):  
Rural Areas ◽  
Local Community ◽  
Neuropsychological Testing ◽  
Pilot Project ◽  
Sociocultural Factors ◽  
Service Model ◽  
Consultation Service ◽  
Testing Procedures ◽  
Course Of Action ◽  
Consultation Model

Abstract Objective Accessing neuropsychological services, which are often centralized in urban regions, poses unique challenges to children and families in rural regions. In 2017, urban neuropsychologists and a pediatrician practicing in a rural region of New Mexico started to develop a teleneuropsychology (TeleNP) consultation service model to efficiently triage and determine a clinical course of action. This pilot project, aimed at expanding clinical access to specialized pediatric services in rural areas, evolved over the course of 2 years prior to the coronavirus disease 2019 pandemic. Method Providers earned the trust of the local community, gained understanding of pertinent sociocultural factors, and acquired knowledge of the clinical and educational concerns for the children residing in the rural community. The application of a culturally informed approach that highlights the importance of community participation and collaboration steered the decision to implement a TeleNP consultation model. By widening access to neuropsychology, this service helped to determine whether neuropsychological testing procedures were medically indicated. Results We summarize the distinct processes that needed to occur at each location to support the implementation of telemedicine. We propose a clinical service decision tree with specific criteria to help guide providers on how to triage cases in order to increase access to specialized healthcare. Conclusion The success of implementing a TeleNP consultation service hinges upon ongoing care coordination between providers, clerical staff, patients, and families with clear goals and expectations, maintenance of legal and ethical standards, and development of specific administrative and clinical processes supporting the use of TeleNP.

scholarly journals The Establishment and Practice of Pharmacy Care Service Based on Internet Social Media: Telemedicine in Response to the COVID-19 Pandemic

2021 ◽  
Vol 12 ◽  
Author(s):  
Huibo Li ◽  
Siqian Zheng ◽  
Da Li ◽  
Dechun Jiang ◽  
Fang Liu ◽  
...  
Keyword(s):  
Chronic Diseases ◽  
Medication Therapy Management ◽  
Pharmacy Service ◽  
Social Software ◽  
Service Model ◽  
Consultation Service ◽  
Therapy Management ◽  
Medication Therapy ◽  
The Social

Objective: For patients with chronic diseases requiring long-term use of medications who are quarantined at home, the management of medication therapy during the COVID-19 pandemic is a problem that pharmacists urgently need to discuss and solve. The study aims to establish and launch a telepharmacy framework to implement pharmaceutical care during the COVID-19 pandemic.Methods: To establish a remote pharmacy service model based on a medication consultation service platform under the official account of the “Beijing Pharmacists Association” on the social software WeChat app, obtain the medication consultation records from February 28 to April 27, 2020, during the worst period of the epidemic in China, and to perform a statistical analysis of the information about the patients seeking consultation, consultation process, content and follow-up results.Results: The medication consultation service system and telepharmacy service model based on social software were established in February 2020. The “Cloud Pharmacy Care” platform had 1,432 views and 66 followers and completed 39 counseling cases in 2 months. Counseling was available for patients of all ages. Of the 39 cases, 82.05% of patients were young and middle-aged. During the COVID-19 pandemic, the long-term medication usage problems of patients with chronic disease were effectively addressed using “Cloud Pharmacy Care”. In the consultation, 35 cases (89.7%) were related to the use of medicines or health products, and 4 cases (10.3%) involved disease state management and the use of supplements. The top five drug-related issues included the selection of medications, the dosage and usage of drugs, medications for special populations, medication therapy management of chronic diseases, and adverse drug reactions. All consultations were completed within 4 h, with a positive review rate of 97.4%.Conclusion: During the COVID-19 pandemic, a remote pharmacy service “Cloud Pharmacy Care” based on the social software WeChat app was quickly constructed and applied to solve the medication-related problems of patients and the public during home quarantining. The significance of the study lies in the timely and interactive consultation model helps to carry out medication therapy management for chronically ill patients and improves patients’ medication compliance, improves medical quality, and plays a positive role in promoting the popularization of safe medication knowledge.

Suicide Prevention Through Online Gatekeeping Using Search Advertising Techniques

Crisis ◽  
2015 ◽  
Vol 36 (4) ◽  
pp. 267-273 ◽  
Author(s):  
Hajime Sueki ◽  
Jiro Ito
Keyword(s):  
Suicidal Ideation ◽  
Suicide Prevention ◽  
Help Seeking ◽  
Service Use ◽  
Web Search ◽  
Suicide Attempts ◽  
Consultation Service ◽  
Search Advertising ◽  
Internet Users ◽  
History Of

Abstract. Background: Nurturing gatekeepers is an effective suicide prevention strategy. Internet-based methods to screen those at high risk of suicide have been developed in recent years but have not been used for online gatekeeping. Aims: A preliminary study was conducted to examine the feasibility and effects of online gatekeeping. Method: Advertisements to promote e-mail psychological consultation service use among Internet users were placed on web pages identified by searches using suicide-related keywords. We replied to all emails received between July and December 2013 and analyzed their contents. Results: A total of 139 consultation service users were analyzed. The mean age was 23.8 years (SD = 9.7), and female users accounted for 80% of the sample. Suicidal ideation was present in 74.1%, and 12.2% had a history of suicide attempts. After consultation, positive changes in mood were observed in 10.8%, 16.5% showed intentions to seek help from new supporters, and 10.1% of all 139 users actually took help-seeking actions. Conclusion: Online gatekeeping to prevent suicide by placing advertisements on web search pages to promote consultation service use among Internet users with suicidal ideation may be feasible.

Appropriate Targets for Search Advertising as Part of Online Gatekeeping for Suicide Prevention

Crisis ◽  
2018 ◽  
Vol 39 (3) ◽  
pp. 197-204 ◽  
Author(s):  
Hajime Sueki ◽  
Jiro Ito
Keyword(s):  
Suicide Prevention ◽  
Daily Life ◽  
Web Pages ◽  
Service Users ◽  
Online Questionnaire ◽  
Consultation Service ◽  
Self Disclosure ◽  
Search Advertising ◽  
Consultation Services ◽  
Age Range

Abstract. Background: Gatekeeper training is an effective suicide prevention strategy. However, the appropriate targets of online gatekeeping have not yet been clarified. Aim: We examined the association between the outcomes of online gatekeeping using the Internet and the characteristics of consultation service users. Method: An advertisement to encourage the use of e-mail-based psychological consultation services among viewers was placed on web pages that showed the results of searches using suicide-related keywords. All e-mails received between October 2014 and December 2015 were replied to as part of gatekeeping, and the obtained data (responses to an online questionnaire and the content of the received e-mails) were analyzed. Results: A total of 154 consultation service users were analyzed, 35.7% of whom were male. The median age range was 20–29 years. Online gatekeeping was significantly more likely to be successful when such users faced financial/daily life or workplace problems, or revealed their names (including online names). By contrast, the activity was more likely to be unsuccessful when it was impossible to assess the problems faced by consultation service users. Conclusion: It may be possible to increase the success rate of online gatekeeping by targeting individuals facing financial/daily life or workplace problems with marked tendencies for self-disclosure.

Delivering Case Management Using a Community-Based Service Model of Drug Intervention

1992 ◽  
Author(s):  
Judith A. Levy ◽  
◽  
Charles P. Gallmeier ◽  
William W. Weddington ◽  
W. Wayne Wiebel
Keyword(s):  
Case Management ◽  
Service Model ◽  
Community Based ◽  
Drug Intervention
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