Knowledge training versus process training: The effects of training protocol on team coordination and performance

2007 ◽  
Author(s):  
Jamie C. Gorman ◽  
Nancy J. Cooke ◽  
Jennifer L. Winner ◽  
Jasmine L. Duran ◽  
Harry K. Pedersen ◽  
...  
Author(s):  
Jamie C. Gorman ◽  
Nancy J. Cooke ◽  
Jennifer L. Winner ◽  
Jasmine L. Duran ◽  
Harry K. Pedersen ◽  
...  

Three-person teams controlling a simulated unmanned aerial vehicle underwent different training regimes in order to assess the effect of process-based and knowledge-based training on team coordination and performance. Coordination and performance were assessed during training and eight to eleven weeks after training. Process training consisted of either enforcing a rigid coordination process or forcing teams to coordinate in different ways through the introduction of perturbations. Knowledge training consisted of cross-training teams on each others roles. Results indicate that process training had a significant effect on team coordination. In addition, the qualitative nature of coordination flexibility changed from training to retention for process versus knowledge trained teams, with process teams behaving flexibly at retention. Perturbation process training led to significantly higher team performance under high workload. Rigid process training lead to significantly lower performance in one of the retention missions.


Author(s):  
Stuart Marshall ◽  
Anne Miller ◽  
Yan Xiao

The paucity of reliable measures of team coordination and performance significantly obstructs the assessment of the effects of any technology on teams to improve decision making in health care. A pilot study was conducted to determine if measures of coordination and performance could be developed for teams involved in trauma resuscitation. A video assisted review of cases enabled evaluation of the use of the tools. Descriptors of coordination were derived from Klein's five-stage model of team coordination. A scoring system of team performance was developed from the University of Maryland Team Observable Performance Metric (UMTOP). After some modification both coordination and performance could be described. However, four defined stages of resuscitation were observed which greatly improved coding. More rigorous assessments of these tools will be required before firm conclusions can be drawn about the effects of a decision support tool recently introduced into the environment.


2018 ◽  
Vol 50 (1) ◽  
pp. 101-114 ◽  
Author(s):  
Amin Akhavan Tabassi ◽  
Aldrin Abdullah ◽  
David James Bryde

The purpose of our study is to enhance the understanding of relationships between conflict management style, team coordination, and performance in multicultural project team contexts. We investigate how conflict management can contribute to team effectiveness through the mediation of the level of team coordination by collecting data from 126 team leaders and supervisors and 378 members nested in different multicultural projects in the construction industry. Our results show that, contrary to the findings from prior research in other team contexts, an avoiding style of conflict management can have a positive impact on the performance of multicultural project teams.


2021 ◽  
Vol 12 ◽  
Author(s):  
Sarah A. Bibyk ◽  
Leslie M. Blaha ◽  
Christopher W. Myers

In team-based tasks, successful communication and mutual understanding are essential to facilitate team coordination and performance. It is well-established that an important component of human conversation (whether in speech, text, or any medium) is the maintenance of common ground. Maintaining common ground has a number of associated processes in which conversational participants engage. Many of these processes are lacking in current synthetic teammates, and it is unknown to what extent this lack of capabilities affects their ability to contribute during team-based tasks. We focused our research on how teams package information within a conversation, by which we mean specifically (1) whether information is explicitly mentioned or implied, and (2) how multiple pieces of information are ordered both within single communications and across multiple communications. We re-analyzed data collected from a simulated remotely-piloted aerial system (RPAS) task in which team members had to specify speed, altitude, and radius restrictions. The data came from three experiments: the “speech” experiment, the “text” experiment, and the “evaluation” experiment (which had a condition that included a synthetic teammate). We asked first whether teams settled on a specific routine for communicating the speed, altitude, and radius restrictions, and whether this process was different if the teams communicated in speech compared to text. We then asked how receiving special communication instructions in the evaluation experiment impacted the way the human teammates package information. We found that teams communicating in either speech or text tended to use a particular order for mentioning the speed, altitude, and radius. Different teams also chose different orders from one another. The teams in the evaluation experiment, however, showed unnaturally little variability in their information ordering and were also more likely to explicitly mention all restrictions even when they did not apply. Teams in the speech and text experiments were more likely to leave unnecessary restrictions unmentioned, and were also more likely to convey the restrictions across multiple communications. The option to converge on different packaging routines may have contributed to improved performance in the text experiment compared some of the conditions in the evaluation experiment.


2015 ◽  
Vol 69 (3) ◽  
pp. 559-597 ◽  
Author(s):  
Yang Sui ◽  
Hui Wang ◽  
Bradley L. Kirkman ◽  
Ning Li

Motor Control ◽  
2010 ◽  
pp. 72-101 ◽  
Author(s):  
Silke M. Dodel ◽  
Ajay S. Pillai ◽  
Philip W. Fink ◽  
Eric R. Muth ◽  
Roy Stripling ◽  
...  

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