Individual perceptions of shared mental models of information and communication technology (ICT) and virtual team coordination and performance—The moderating role of flexibility in ICT use.

2020 ◽  
Vol 24 (3) ◽  
pp. 186-200 ◽  
Author(s):  
Rebecca Müller ◽  
Conny Herbert Antoni
2021 ◽  
Vol 9 (2) ◽  
pp. 283-292
Author(s):  
Shahzad Ahmad Khan ◽  
Ammar Husain ◽  
Ali Haider ◽  
Mubashar Hassan Zia

Purpose: Customer Satisfaction is the top priority in all business sectors, so the effect of different variables was evaluated on customer satisfaction which is taken as the dependent. Independent variable is e-Payment, Logistic Service Quality, and e-Traceability. Moderating Role was studied of the Use of ICT (Information and Communication Technology). Methodology: This research was carried out on the logistic companies of major cities of Pakistan, including Islamabad, Peshawar, Lahore, and Karachi. The data was cross-sectional in nature and with the involvement of different geographical locations, data collection took a longer time. 400 questionnaires were distributed among the workers of logistic firms in the above-mentioned big cities of Pakistan. Only 298 responses were acquired out of which 258 were workable. Data were analyzed using SPSS-23. Main Findings: Findings reveal that the moderating role of ICT is insignificant on the relationship between e-Payment and Customer Satisfaction and the use of ICT enhances the Service Quality of Logistics and Customer Satisfaction. The beneficiary of the current research would be the logistics firms of Pakistan as it encompasses different aspects influencing logistic customer satisfaction. Logistic service quality is directly linked to the customer, so the current study can benefit the logistic firm in how to retain customers and ultimately how to increase profitability. Implications/Applications: Current research also describes the utilization of Information and Communication Technology so organizations can design their system according to the modern framework of technology. Novelty/Originality of this study: This research study is based on different logistic services of major cities of Pakistan. The direct impact of independent variables on a dependent variable will be studied along with the moderating effect of Use of ICT on the direct relationships. The practice of logistic services has been changed due to the emergence of the concept of service quality and relationship marketing. Traditionally, logistics has been thought to be a bridge between production and consumption.


2019 ◽  
Vol 5 (1) ◽  
pp. 83
Author(s):  
David Novak

<p><em>The purpose is about the influence of ICT on increasing the efficiency and performance of employees, the workload and the increasing complexity of the requirements and the constantly increasing pressure to perform at all employee levels.</em></p><p><em>The used methodology is as follows: An evaluation of the scientific literature is carried out here. The point of departure of the considerations is the fact that the ICT changes the world and with it also the professional and private life of the users.</em></p><p><em>The results of the analysis show a constantly changing environment, which is both cause and effect of the changes.</em></p><p><em>The influence of the ICT on people is given, no matter if it concerns direct users or indirect affected persons. This relationship must be realized and further investigated. Employers should generally note that the actual work changes massively for their own employees. Interestingly, it does not play a significant role in how far they systematically deal with hardware and software. Future research has to deal much more with the consequences of constantly changing boundary conditions. This includes the efficiency measurement through ICT use, which is completely missing so far.</em></p><p><em>The ICT has a massive impact on all people, regardless of whether they like it or not and whether or not they handle it themselves.</em><em></em></p>


2017 ◽  
Vol 23 (1) ◽  
pp. 3-8
Author(s):  
R. P. BAIN ◽  
D. P. RAI ◽  
SIDDARTH NAYAK

If we want to convert our rural population into knowledge driven, progressive, self sufficient, self reliant, sustainable society, the role of Information and Communication Technologies (ICT’s) cannot be ignored. Timely availability information is considered as most important factor in Indian agriculture. At present ICT is the technology of this millennium. Transferring the developed technology to all end users is time-consuming and tiresome task and is often not completed due to paucity of resources and lack of manpower. In India, agriculture and rural development has gained significantly from ICT due to its widespread extension and adoption. In this era of internet, ICT is committed to provide real, timely accurate authentic information to the farmers and rural peoples.


Mousaion ◽  
2018 ◽  
Vol 35 (4) ◽  
Author(s):  
Wuraola J. Oyedipe ◽  
Sunday O. Popoola

The study investigated the relationship between access to and use of information and communication technology and task performances of library personnel in public university libraries in South West Nigeria. The total enumeration technique was used to cover 330 library professionals working in public university libraries in the zone. A self-developed questionnaire was used to obtain data. Out of the 330 copies of questionnaire administered 248 (76.6%) copies were found useable. The findings revealed that the level of task performances of the respondents was high, and the level of access to ICT was high, while the frequency of ICT use was moderate. The results indicated that there was a positive relative effect of ICT access and use on task performances. The study also found a significant relationship between the access to ICT, ICT use and task performances of respondents, while there was a significant joint effect of access to ICT and ICT use on the task performances of library personnel. The study recommended the constant development of personnel regarding job knowledge and skills, the promotion of creativity and adaptability skills to enhance personnel task performances, while library managers should continue to make ICT tools accessible for library personnel to allow their use in improving the workflow in the library.


2020 ◽  
Vol 3 (9) ◽  
pp. 181-185
Author(s):  
Jaspreet Singh ◽  
Amir Shamim Shiekh ◽  
Manmeet Kour ◽  
Pankaj Kumar

In the last few decades, Information Technology has transformed the entire world into a village, known as Global Village, as proposed by Marshal McLuhan. ICT has increased its influence in every field like the education sector, defense sector, technology etc. In the 21st century, information and communication technology (ICT) has become an important and integral part of most educational organizations throughout the world.. The use of ICT in classroom teaching and learning processes has become indispensable as it gives teachers and learners the opportunity to operate, store, control and retrieve data in addition to promoting self-regulated and active learning. (Ali, Haolader & Muhammad, 2013) Today we are dependent on technology and the role of ICT is increasing day by day and is believed to be a new normal. Keeping that in view, the present paper attempts to examine the relationship between information and communication technologies (ICT) and student learning. This conceptual paper  is based on secondary information collected from different sources such as books, journal articles, newspapers, reports of various government organizations, non-governmental organizations and soon.


2020 ◽  
Vol 23 (6) ◽  
pp. 345-357
Author(s):  
Brittany L. Mitchell ◽  
Katherine M. Kirk ◽  
Kerrie McAloney ◽  
Margaret J. Wright ◽  
Tracey A. Davenport ◽  
...  

AbstractThe ‘16Up’ study conducted at the QIMR Berghofer Medical Research Institute from January 2014 to December 2018 aimed to examine the physical and mental health of young Australian twins aged 16−18 years (N = 876; 371 twin pairs and 18 triplet sets). Measurements included online questionnaires covering physical and mental health as well as information and communication technology (ICT) use, actigraphy, sleep diaries and hair samples to determine cortisol concentrations. Study participants generally rated themselves as being in good physical (79%) and mental (73%) health and reported lower rates of psychological distress and exposure to alcohol, tobacco products or other substances than previously reported for this age group in the Australian population. Daily or near-daily online activity was almost universal among study participants, with no differences noted between males and females in terms of frequency or duration of internet access. Patterns of ICT use in this sample indicated that the respondents were more likely to use online information sources for researching physical health issues than for mental health or substance use issues, and that they generally reported partial levels of satisfaction with the mental health information they found online. This suggests that internet-based mental health resources can be readily accessed by adolescent Australians, and their computer literacy augurs well for future access to online health resources. In combination with other data collected as part of the ongoing Brisbane Longitudinal Twin Study, the 16Up project provides a valuable resource for the longitudinal investigation of genetic and environmental contributions to phenotypic variation in a variety of human traits.


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