A systematic literature review on the architecture of business process management systems

Business Process Management is a new strategy for process management that is having a major impact today. Mainly, its use is focused on the industrial, services, and business sector. However, in recent years, it has begun to apply for optimizing clinical processes. So far, no studies that evaluate its true impact on the healthcare sector have been found. This systematic review aims to assess the results of the application of Business Process Management methodology on clinical processes, analyzing whether it can become a useful tool to improve the effectiveness and quality of processes. We conducted a systematic literature review using ScienceDirect, Web of Science, Scopus, PubMed, and Springer databases. After the electronic search process in different databases, 18 articles met the pre-established requirements. The findings support the use of Business Process Management as an effective methodology to optimize clinical processes. Business Process Management has proven to be a feasible and useful methodology to design and optimize clinical processes, as well as to automate tasks. However, a more comprehensive follow-up of this methodology, better technological support, and greater involvement of all the clinical staff are factors that play a key role for the development of its true potential.

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A Systematic Literature Review of the Use of Social Media for Business Process Management

Business Process Management Workshops - Lecture Notes in Business Information Processing ◽

10.1007/978-3-319-74030-0_31 ◽

2018 ◽

pp. 403-414 ◽

Cited By ~ 3

Author(s):

Jana Prodanova ◽

Amy Van Looy

Keyword(s):

Social Media ◽

Literature Review ◽

Business Process ◽

Systematic Literature Review ◽

Business Process Management ◽

Process Management ◽

Use Of Social Media

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BPM and BI in SMEs: The role of BPM/BI alignment in organizational performance

International Journal of Engineering Business Management ◽

10.1177/1847979019874182 ◽

2019 ◽

Vol 11 ◽

pp. 184797901987418 ◽

Cited By ~ 3

Author(s):

Mirjana Pejić Bach ◽

Vesna Bosilj Vukšić ◽

Dalia Suša Vugec ◽

Ana-Marija Stjepić

Keyword(s):

Literature Review ◽

Organizational Performance ◽

Survey Research ◽

Business Process ◽

Systematic Literature Review ◽

Business Intelligence ◽

Business Process Management ◽

Process Management

Business intelligence (BI) and business process management (BPM) are widely implemented in various organizations. However, their impact on organizational performance strongly depends on their alignment. Previous research has focused mainly on large companies. Small and medium-sized enterprises (SMEs) also started to use BI and BPM in order to improve their performance. However, the research regarding this issue is scarce. The goal of the article is to examine the interrelationship of BI and BPM and their impact on organizational performance of SMEs. In order to attain this goal, a systematic literature review and a survey research on the sample of SMEs in Croatia and Slovenia have been conducted.

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How Beneficial is Social Media for Business Process Management? A Systematic Literature Review

IEEE Access ◽

10.1109/access.2019.2903983 ◽

2019 ◽

Vol 7 ◽

pp. 39583-39599

Author(s):

Jana Prodanova ◽

Amy Van Looy

Keyword(s):

Social Media ◽

Literature Review ◽

Business Process ◽

Systematic Literature Review ◽

Business Process Management ◽

Process Management

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Process owners in business process management: a systematic literature review

Business Process Management Journal ◽

10.1108/bpmj-05-2017-0123 ◽

2019 ◽

Vol 25 (6) ◽

pp. 1377-1412 ◽

Cited By ~ 3

Author(s):

Kjersti Berg Danilova

Keyword(s):

Literature Review ◽

Business Process ◽

Systematic Literature Review ◽

Design Methodology ◽

Business Process Management ◽

Process Management ◽

Future Research ◽

Content Type ◽

Comprehensive Framework

Purpose The purpose of this paper is to determine the state-of-the-art in research on process owners, a key role within business process management and process governance, and thus to increase our understanding of the role of process owners. Design/methodology/approach The author conducts a systematic literature review of research shedding light on the role of process owners. The review includes 100 academic papers and 10 books on BPM. Findings Findings from the review demonstrate the significance of appointing process owners and showcase process owners’ role and responsibilities, as well as obstacles to and enablers of effective process ownership. Originality/value Based on the findings from the review, the author proposes a comprehensive framework on process ownership. The review provides a knowledge base for future research to build upon and can serve as a guide for practitioners. The review also identifies several research gaps and opportunities for future research.

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