Correlates of correctional officer job stress: The impact of organizational structure

Quality of work life is the major factor to be considered in working environment of any organization. The performance of employees and the organization lies on the ability of the employees based on working environment. The QWL leads to better working environment which improves the performance of organization. The present study has made an attempt to find the level of factors causing QWL and the impact of outcome of QWL in banks. Since the profile of the banks may be associated with the level of outcomes of QWL, the present study has made an attempt to examine it with the help of one way analysis of variance and t-test. The included outcomes of QWL are job satisfaction, job stress, organizational climate, organizational commitment, employees retention behaviour, service quality employees and service productivity of employees. The highly associated determinants of QWL and the significant difference among the PUSBs and PRSBs have been noticed. The significantly associating important profiles of the banks regarding the existence of outcome of QWL are identified.

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What matters most? Comparing the impact of individual, job, and organizational factors on job stress and job satisfaction among juvenile justice personnel

Criminal Justice Studies A Critical Journal of Crime Law and Society ◽

10.1080/1478601x.2021.1929207 ◽

2021 ◽

pp. 1-20

Author(s):

Kristin Mack ◽

Gayle Rhineberger-Dunn

Keyword(s):

Job Satisfaction ◽

Juvenile Justice ◽

Job Stress ◽

Organizational Factors ◽

The Impact ◽

What Matters

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A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates?

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph18126616 ◽

2021 ◽

Vol 18 (12) ◽

pp. 6616

Author(s):

Hyunah Chung ◽

Wei Quan ◽

Bonhak Koo ◽

Antonio Ariza-Montes ◽

Alejandro Vega-Muñoz ◽

...

Keyword(s):

Job Stress ◽

Turnover Intention ◽

Supervisor Support ◽

Demographic Variables ◽

Point Of View ◽

Frontline Employees ◽

Turnover Rates ◽

Negative Behaviors ◽

Perceived Supervisor Support ◽

The Impact

The study investigates the impact of customer incivility, job stress, perceived supervisor support, and perceived co-worker support on the turnover intention of frontline employees. A survey-questionnaire approach was used to collect the point of view of frontline employees that work in five-star hotels in a metropolitan city of Korea. Four independent variables that were extracted from valid theoretical backgrounds along with four demographic variables were used in the study. The regression analysis was conducted to test the hypotheses, which revealed that job stress directly affected the employees’ desires to leave their organization. It also showed that perceived supervisor support mitigates employee turnover, and there were significant correlations between turnover intention with the employees’ marital status and job position. Gender and years of service did not affect the employees’ thinking of quitting their job. Our findings help hotel entrepreneurs better understand how to deal with customer incivility and employee job stress, and better comprehend the factors that minimize employees’ negative behaviors for the organization.

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Technology in Context: Mediating Factors in the Utilization of Planning Technologies

Environment and Planning A Economy and Space ◽

10.1068/a37123 ◽

2005 ◽

Vol 37 (5) ◽

pp. 895-907 ◽

Cited By ~ 5

Author(s):

Ari Goelman

Keyword(s):

Organizational Structure ◽

Information Technologies ◽

Public Access ◽

Web Gis ◽

Gis Technology ◽

Additional Insight ◽

Mediating Factors ◽

The Impact ◽

Insight Into

My research explores the question: how can theorists better understand the ways in which planning technologies are used by municipal planners? In the case-study municipality, a recently introduced web-GIS technology had little demonstrable success in attaining two of its stated goals: enabling increased public access to municipal geographic information and encouraging planners to produce their own maps. My research links these outcomes not only to the technologies themselves, but to organizational structure and human agency. Planners and planning theorists can gain additional insight into the impact of planning technologies through closer attention to the process through which planners come to use information technologies and the way this process both alters and is constrained by existing organizational constraints, including previously adopted technologies.

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