A case of supporting distributed knowledge and work in the U.S. Navy: The challenges of knowledge management to human performance technology

TechTrends ◽  
2004 ◽  
Vol 48 (2) ◽  
pp. 48-53 ◽  
Author(s):  
Michael A. Evans
Keyword(s):  
Knowledge Management ◽  
Human Performance ◽  
Human Performance Technology ◽  
Distributed Knowledge ◽  
Performance Technology ◽  
The U.S

Organizational Needs Analysis and Knowledge Management

2010 ◽  
pp. 1290-1297
Author(s):  
Ian Douglas
Keyword(s):  
Knowledge Management ◽  
Human Performance ◽  
Human Resources Management ◽  
Human Performance Technology ◽  
Careful Analysis ◽  
Needs Analysis ◽  
Or Efficiency ◽  
Performance Technology ◽  
Full Knowledge ◽  
Organizational Needs

Knowledge management is one of several humanoriented interventions (such as training, human factors design, automation, and human resources management) that are targeted at improving the performance of people and organizations. The analysis stage preceding the development of a human-oriented intervention is often misunderstood and neglected by both practitioners and potential customers of the analysis. Very often there is a rush to find a “silver bullet” solution that impedes careful analysis of the problem and evaluation of all the possible solutions and how they might be blended together. The key to any good analysis is an approach that will be referred to throughout this article as organizational needs analysis (ONA), (the idea behind it has often been linked with a variety of other terms such as performance analysis, human performance technology, performance improvement, and front-end analysis). The basis of ONA is that before undertaking any significant change to an organization, it is first necessary to study and understand the organizational system, the goals of the organization, potential causes for lack of effectiveness or efficiency in achieving those goals, and building a research foundation for the selection of appropriate solutions from a full knowledge of all the possible interventions (and their variants).

Human Performance Technology and Knowledge Management: A Case Study

2008 ◽  
Vol 18 (2) ◽  
pp. 37-55 ◽  
Author(s):  
Anne P. Massey ◽  
Mitzi M. Montoya-Weiss ◽  
Tony M. O'Driscoll
Keyword(s):  
Knowledge Management ◽  
Human Performance ◽  
Human Performance Technology ◽  
Performance Technology

How Shall We Define Human Performance Technology?

2018 ◽  
Vol 31 (2) ◽  
pp. 189-212
Author(s):  
Sung “Pil” Kang ◽  
Michael H. Molenda
Keyword(s):  
Human Performance ◽  
Human Performance Technology ◽  
Performance Technology

Implementation of Semantic Search to Support Clinical Decision-Making

2015 ◽  
pp. 270-286
Author(s):  
Andrew Tawfik ◽  
Karl Kochendorfer
Keyword(s):  
Human Performance ◽  
Clinical Decision Making ◽  
Information Overload ◽  
Clinical Decision ◽  
Human Performance Technology ◽  
The United States ◽  
Semantic Search ◽  
Current Case ◽  
Performance Technology

The current case study is situated within a large, land grant hospital located in the Midwestern region of the United States. Although the physicians had seen an increase in medical related human performance technology (HPTs) within the organization (e.g. computer physician ordered entry) some challenges remained as the hospital sought to improve the productivity of the electronic health record (EHRs). Specifically, physicians had difficulty finding information embedded within the chart due to usability problems and information overload. To overcome the challenges, a semantic search within the chart was implemented as a solution for physicians to retrieve relevant results given the conceptual semantic pattern. The case study will discuss many elements of the implementation based on our experience and feedback from clinicians. The case will specifically highlight the importance of training and change agents within an organization.

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